The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northamptonshire region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 60 61 67
Rank change year-on-year
+1 +6
Permanent jobs requiring a Service Desk Analyst 17 8 4
As % of all permanent IT jobs located in Northamptonshire 2.00% 1.23% 0.62%
As % of the Job Titles category 2.06% 1.28% 0.63%
Number of salaries quoted 16 8 4
Average salary £21,500 £22,000 £23,000
Average salary % change year-on-year
-2.27% -4.34%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
825 625 632
As % of all permanent IT jobs located in Northamptonshire 96.94% 95.71% 97.38%
Number of salaries quoted 764 555 567
Average salary £35,000 £37,500 £36,000
Average salary % change year-on-year
-6.66% +4.16%
90% offered a salary of more than £22,500 £22,500 £23,500
10% offered a salary of more than £50,000 £50,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
East Midlands

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Salary Trend in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -9 16 £21,500 -2.27%
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 23 July 2014, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 18 (66.67%) Microsoft
2 14 (51.85%) Windows
3 13 (48.15%) ITIL
4 10 (37.04%) TCP/IP
4 10 (37.04%) MS Office
5 9 (33.33%) MS Exchange
5 9 (33.33%) Active Directory
5 9 (33.33%) Windows Server 2008
6 8 (29.63%) SLA
6 8 (29.63%) MCP
7 7 (25.93%) Microsoft Certification
7 7 (25.93%) Windows Server 2003
7 7 (25.93%) Service Management
7 7 (25.93%) Windows 7
8 6 (22.22%) VMware
8 6 (22.22%) Windows Vista
8 6 (22.22%) Citrix
9 5 (18.52%) C
9 5 (18.52%) Cisco
9 5 (18.52%) IP Telephony
10 4 (14.81%) Retail
10 4 (14.81%) Blackberry
11 3 (11.11%) ITIL Certification
11 3 (11.11%) MS Excel
11 3 (11.11%) Windows XP
11 3 (11.11%) MCITP
12 2 (7.41%) Exchange Server 2007
12 2 (7.41%) Exchange Server 2003
12 2 (7.41%) SC Cleared
12 2 (7.41%) Security Cleared

Service Desk Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 23 July 2014, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (33.33%) MS Exchange
2 2 (7.41%) Exchange Server 2003
2 2 (7.41%) Exchange Server 2007
3 1 (3.70%) Blackberry Enterprise Server
Applications
1 10 (37.04%) MS Office
2 3 (11.11%) MS Excel
Cloud Services
1 1 (3.70%) Google Apps
Communications & Networking
1 10 (37.04%) TCP/IP
2 5 (18.52%) IP Telephony
3 2 (7.41%) DHCP
4 1 (3.70%) SMTP
4 1 (3.70%) Wireless
Database & Business Intelligence
1 1 (3.70%) Crystal Reports
General
1 4 (14.81%) Retail
2 1 (3.70%) Law
2 1 (3.70%) Advertising
Miscellaneous
1 4 (14.81%) Blackberry
2 1 (3.70%) Mathematics
Operating Systems
1 14 (51.85%) Windows
2 9 (33.33%) Windows Server 2008
3 7 (25.93%) Windows 7
3 7 (25.93%) Windows Server 2003
4 6 (22.22%) Windows Vista
5 3 (11.11%) Windows XP
6 1 (3.70%) Windows 8
6 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 13 (48.15%) ITIL
2 7 (25.93%) Service Management
3 2 (7.41%) ITSM
4 1 (3.70%) Incident Management
4 1 (3.70%) Problem Management
4 1 (3.70%) Time Management
4 1 (3.70%) Service Delivery
4 1 (3.70%) Change Management
Programming Languages
1 5 (18.52%) C
Qualifications
1 8 (29.63%) MCP
2 7 (25.93%) Microsoft Certification
3 3 (11.11%) ITIL Certification
3 3 (11.11%) MCITP
4 2 (7.41%) SC Cleared
4 2 (7.41%) Security Cleared
5 1 (3.70%) Degree
5 1 (3.70%) MOS
5 1 (3.70%) HND
5 1 (3.70%) MCSE
5 1 (3.70%) MCSA
Quality Assurance & Compliance
1 8 (29.63%) SLA
System Software
1 9 (33.33%) Active Directory
2 1 (3.70%) VMware Infrastructure
2 1 (3.70%) Hyper-V
Vendors
1 18 (66.67%) Microsoft
2 6 (22.22%) Citrix
2 6 (22.22%) VMware
3 5 (18.52%) Cisco
4 1 (3.70%) Sun
4 1 (3.70%) Google
4 1 (3.70%) ServiceNow