The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 48 63 56
Rank change year-on-year
+15 -7
Permanent jobs requiring a Service Desk Analyst 30 14 18
As % of all permanent IT jobs located in Northamptonshire 3.99% 1.89% 2.46%
As % of the Job Titles category 4.09% 1.98% 2.56%
Number of salaries quoted 28 14 13
Average salary £22,200 £22,000 £21,000
Average salary % change year-on-year
+0.90% +4.76%
90% offered a salary of more than £17,100 £21,650 £19,000
10% offered a salary of more than £24,750 £30,000 £23,300
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
733 708 703
As % of all permanent IT jobs located in Northamptonshire 97.60% 95.68% 96.17%
Number of salaries quoted 523 651 628
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £21,000 £25,000 £23,500
10% offered a salary of more than £51,000 £57,500 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Salary Trend in Northamptonshire

Service Desk Analyst
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Northamptonshire region over the 3 months to 5 February 2016.

Service Desk Analyst Salary Histogram in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -6 19 £24,000 +9.09%
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 5 February 2016, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 28 (82.35%) MS Office
2 27 (79.41%) Microsoft
3 24 (70.59%) Windows
4 17 (50.00%) Citrix
4 17 (50.00%) Windows Server
5 16 (47.06%) IP Telephony
5 16 (47.06%) Windows Server 2008
5 16 (47.06%) Cisco
5 16 (47.06%) Windows Server 2003
5 16 (47.06%) VMware
6 13 (38.24%) ITIL
6 13 (38.24%) MCP
7 11 (32.35%) MS Excel
8 9 (26.47%) Analytical Skills
9 5 (14.71%) Service Delivery
9 5 (14.71%) C
9 5 (14.71%) ITIL Foundation Certificate
9 5 (14.71%) SC Cleared
9 5 (14.71%) Security Cleared
10 4 (11.76%) MS PowerPoint
10 4 (11.76%) Active Directory
11 3 (8.82%) ITIL Certification
11 3 (8.82%) MS Exchange
11 3 (8.82%) Windows Vista
11 3 (8.82%) Welsh Language
11 3 (8.82%) Windows 8
12 2 (5.88%) SaaS
12 2 (5.88%) CMDB
12 2 (5.88%) SQL
12 2 (5.88%) SLA

Service Desk Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 5 February 2016, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) MS Exchange
Applications
1 28 (82.35%) MS Office
2 11 (32.35%) MS Excel
3 4 (11.76%) MS PowerPoint
Cloud Services
1 2 (5.88%) SaaS
Communications & Networking
1 16 (47.06%) IP Telephony
2 1 (2.94%) LAN
2 1 (2.94%) WAN
General
1 3 (8.82%) Welsh Language
2 1 (2.94%) Banking
2 1 (2.94%) Finance
2 1 (2.94%) Law
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
1 1 (2.94%) ASP.NET
Miscellaneous
1 9 (26.47%) Analytical Skills
2 2 (5.88%) CMDB
2 2 (5.88%) Management Information System
Operating Systems
1 24 (70.59%) Windows
2 17 (50.00%) Windows Server
3 16 (47.06%) Windows Server 2003
3 16 (47.06%) Windows Server 2008
4 3 (8.82%) Windows 8
4 3 (8.82%) Windows Vista
Processes & Methodologies
1 13 (38.24%) ITIL
2 5 (14.71%) Service Delivery
3 2 (5.88%) ITSM
3 2 (5.88%) Service Management
4 1 (2.94%) Facilities Management
4 1 (2.94%) Project Management
Programming Languages
1 5 (14.71%) C
2 2 (5.88%) SQL
Qualifications
1 13 (38.24%) MCP
2 5 (14.71%) ITIL Foundation Certificate
2 5 (14.71%) SC Cleared
2 5 (14.71%) Security Cleared
3 3 (8.82%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 4 (11.76%) Active Directory
Vendors
1 27 (79.41%) Microsoft
2 17 (50.00%) Citrix
3 16 (47.06%) Cisco
3 16 (47.06%) VMware
Northamptonshire
Deerfoot IT Resources Ltd
Salary: £20000 - £24000 per annum
Posted: 12 days ago