The statistics below represent IT jobs advertised across the Northamptonshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 47 - 73
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 22 0 17
As % of all permanent IT jobs located in Northamptonshire 3.56% - 1.74%
As % of the Job Titles category 3.73% - 1.79%
Number of salaries quoted 16 0 16
Median salary £26,500 - £22,000
90% offered a salary of more than £20,250 - £19,500
10% offered a salary of more than £30,000 - £24,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
590 901 951
As % of all permanent IT jobs located in Northamptonshire 95.47% 98.58% 97.24%
Number of salaries quoted 394 800 872
Median salary £36,000 £37,500 £37,500
Median salary % change year-on-year
-4.00% -
90% offered a salary of more than £19,000 £22,500 £22,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

The demand trend of job ads across the Northamptonshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Salary Trend in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton - 19 £26,500 -
Kettering - 2 £26,500 -
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 29 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region featuring Service Desk Analyst in the job title.

1 31 (83.78%) Windows
2 17 (45.95%) Windows 7
3 15 (40.54%) MS Office
3 15 (40.54%) ITIL
3 15 (40.54%) Active Directory
4 14 (37.84%) Microsoft
5 13 (35.14%) MS Excel
6 12 (32.43%) SLA
7 10 (27.03%) SC Cleared
7 10 (27.03%) Security Cleared
8 9 (24.32%) Service Management
9 8 (21.62%) Analytical Skills
10 7 (18.92%) MCP
11 6 (16.22%) Windows 2000
11 6 (16.22%) Windows Server 2003
11 6 (16.22%) Virtual Team
12 5 (13.51%) Problem Management
12 5 (13.51%) Exchange Server 2007
12 5 (13.51%) Finance
12 5 (13.51%) ITIL Certification
12 5 (13.51%) MS Exchange
12 5 (13.51%) TCP/IP
13 4 (10.81%) Microsoft Certification
13 4 (10.81%) ITSM
13 4 (10.81%) Incident Management
13 4 (10.81%) Exchange Server 2010
13 4 (10.81%) Continuous Improvement
13 4 (10.81%) Windows 8
13 4 (10.81%) Windows 10
14 3 (8.11%) Patch Management

Service Desk Analyst Skill Set
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.51%) Exchange Server 2007
1 5 (13.51%) MS Exchange
2 4 (10.81%) Exchange Server 2010
3 3 (8.11%) Exchange Server 2003
3 3 (8.11%) Exchange Server 5.5
4 1 (2.70%) Blackberry Enterprise Server
Applications
1 15 (40.54%) MS Office
2 13 (35.14%) MS Excel
3 1 (2.70%) MS PowerPoint
Communications & Networking
1 5 (13.51%) TCP/IP
2 2 (5.41%) DHCP
2 2 (5.41%) Remote Desktop
General
1 5 (13.51%) Finance
2 2 (5.41%) Automotive
2 2 (5.41%) Welsh Language
Miscellaneous
1 8 (21.62%) Analytical Skills
2 6 (16.22%) Virtual Team
3 2 (5.41%) Driving Licence
3 2 (5.41%) Performance Metrics
4 1 (2.70%) Blackberry
Operating Systems
1 31 (83.78%) Windows
2 17 (45.95%) Windows 7
3 6 (16.22%) Windows 2000
3 6 (16.22%) Windows Server 2003
4 4 (10.81%) Windows 10
4 4 (10.81%) Windows 8
5 3 (8.11%) Windows Vista
6 2 (5.41%) Windows Server 2008
7 1 (2.70%) Windows XP
Processes & Methodologies
1 15 (40.54%) ITIL
2 9 (24.32%) Service Management
3 5 (13.51%) Problem Management
4 4 (10.81%) Continuous Improvement
4 4 (10.81%) Incident Management
4 4 (10.81%) ITSM
5 3 (8.11%) Configuration Management
5 3 (8.11%) Patch Management
5 3 (8.11%) Time Management
6 2 (5.41%) Process Improvement
7 1 (2.70%) ITIL V3
7 1 (2.70%) Service Delivery
Programming Languages
1 1 (2.70%) C
Qualifications
1 10 (27.03%) SC Cleared
1 10 (27.03%) Security Cleared
2 7 (18.92%) MCP
3 5 (13.51%) ITIL Certification
4 4 (10.81%) Microsoft Certification
5 3 (8.11%) Degree
5 3 (8.11%) MCSE
6 1 (2.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (32.43%) SLA
System Software
1 15 (40.54%) Active Directory
Vendors
1 14 (37.84%) Microsoft
2 3 (8.11%) Cisco
2 3 (8.11%) Citrix
2 3 (8.11%) Wyse
Northamptonshire
Lorien Resourcing
Salary: £25000 per annum
Posted: 6 hours ago
Brackley, Northamptonshire
Applause IT Innovation
Salary: £18000 - £23000 per annum + Great benefits
Posted: Yesterday
Northamptonshire
Lorien Resourcing
Salary: £25000 per annum + Guaranteed Bonus
Posted: 2 days ago
Brackley, Northamptonshire
VIQU
Salary: £20k - 23k per year + benefits
Posted: 6 days ago