The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 56 53 59
Rank change year-on-year
-3 +6
Permanent jobs requiring a Service Desk Analyst 28 16 15
As % of all permanent IT jobs located in Northamptonshire 2.94% 2.70% 2.12%
As % of the Job Titles category 3.22% 2.76% 2.21%
Number of salaries quoted 28 8 14
Average salary £22,000 £21,750 £20,875
Average salary % change year-on-year
+1.14% +4.19%
90% offered a salary of more than £19,550 £19,700 £20,500
10% offered a salary of more than £23,300 £27,150 £25,000
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
870 580 679
As % of all permanent IT jobs located in Northamptonshire 91.19% 97.97% 95.77%
Number of salaries quoted 810 508 629
Average salary £38,500 £37,500 £36,500
Average salary % change year-on-year
+2.66% +2.73%
90% offered a salary of more than £22,500 £22,500 £24,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Salary Trend in Northamptonshire

Service Desk Analyst
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Northamptonshire region over the 3 months to 17 December 2014.

Service Desk Analyst Salary Histogram in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -4 26 £22,000 -2.22% 3
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 17 December 2014, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 32 (76.19%) Microsoft
2 27 (64.29%) ITIL
3 19 (45.24%) MCP
4 16 (38.10%) MS Office
4 16 (38.10%) SLA
5 15 (35.71%) Windows
5 15 (35.71%) LAN
5 15 (35.71%) WAN
5 15 (35.71%) Coaching
6 12 (28.57%) SC Cleared
6 12 (28.57%) Security Cleared
7 11 (26.19%) TCP/IP
7 11 (26.19%) Windows Server 2008
8 10 (23.81%) Windows Server 2003
8 10 (23.81%) Telecoms
9 9 (21.43%) MS Excel
9 9 (21.43%) Microsoft Certification
9 9 (21.43%) Law
9 9 (21.43%) Windows 7
10 8 (19.05%) Citrix
10 8 (19.05%) MOS
10 8 (19.05%) Analytical Skills
11 7 (16.67%) MS Exchange
11 7 (16.67%) ISO 9001
11 7 (16.67%) VMware
12 6 (14.29%) C
12 6 (14.29%) MCSE
12 6 (14.29%) MCSA
12 6 (14.29%) Cisco
12 6 (14.29%) Business Continuity

Service Desk Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 17 December 2014, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (16.67%) MS Exchange
2 4 (9.52%) Exchange Server 2007
2 4 (9.52%) Exchange Server 2003
Applications
1 16 (38.10%) MS Office
2 9 (21.43%) MS Excel
3 1 (2.38%) Spreadsheet
Cloud Services
1 2 (4.76%) Office 365
Communications & Networking
1 15 (35.71%) LAN
1 15 (35.71%) WAN
2 11 (26.19%) TCP/IP
3 5 (11.90%) IP Telephony
4 3 (7.14%) VPN
4 3 (7.14%) DNS
5 2 (4.76%) DHCP
Database & Business Intelligence
1 1 (2.38%) Crystal Reports
Development Applications
1 1 (2.38%) Hudson
General
1 10 (23.81%) Telecoms
2 9 (21.43%) Law
3 3 (7.14%) Legal
4 2 (4.76%) Retail
5 1 (2.38%) Advertising
5 1 (2.38%) Publishing
Miscellaneous
1 8 (19.05%) Analytical Skills
Operating Systems
1 15 (35.71%) Windows
2 11 (26.19%) Windows Server 2008
3 10 (23.81%) Windows Server 2003
4 9 (21.43%) Windows 7
5 5 (11.90%) Windows Vista
6 3 (7.14%) Windows XP
7 1 (2.38%) Windows 8
Processes & Methodologies
1 27 (64.29%) ITIL
2 15 (35.71%) Coaching
3 6 (14.29%) Business Continuity
4 4 (9.52%) Service Management
5 2 (4.76%) Trend Analysis
5 2 (4.76%) Mentoring
6 1 (2.38%) ITIL V3
6 1 (2.38%) Service Delivery
6 1 (2.38%) ITSM
Programming Languages
1 6 (14.29%) C
Qualifications
1 19 (45.24%) MCP
2 12 (28.57%) SC Cleared
2 12 (28.57%) Security Cleared
3 9 (21.43%) Microsoft Certification
4 8 (19.05%) MOS
5 6 (14.29%) MCSE
5 6 (14.29%) MCSA
5 6 (14.29%) MCITP
5 6 (14.29%) ITIL Foundation Certificate
6 3 (7.14%) MCTS
6 3 (7.14%) HND
7 1 (2.38%) Degree
7 1 (2.38%) A+ Certification
Quality Assurance & Compliance
1 16 (38.10%) SLA
2 7 (16.67%) ISO 9001
System Software
1 5 (11.90%) Active Directory
Vendors
1 32 (76.19%) Microsoft
2 8 (19.05%) Citrix
3 7 (16.67%) VMware
4 6 (14.29%) Cisco
5 1 (2.38%) ServiceNow
5 1 (2.38%) HP
Northampton
Deerfoot IT
Salary: £20000 - £24000 per annum
Posted: 13 days ago