The statistics below represent IT jobs advertised across the Northamptonshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 71 83 79
Rank change year-on-year
+12 -4
Permanent jobs requiring a Service Desk Analyst 7 4 10
As % of all permanent IT jobs located in Northamptonshire 0.97% 0.44% 1.07%
As % of the Job Titles category 1.00% 0.45% 1.13%
Number of salaries quoted 7 4 8
Median salary £20,000 £22,500 £19,000
Median salary % change year-on-year
-11.11% +18.42%
90% offered a salary of more than £18,240 £19,050 £17,500
10% offered a salary of more than £22,200 £24,550 £22,625
UK excluding London median salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
697 881 884
As % of all permanent IT jobs located in Northamptonshire 96.40% 96.71% 94.85%
Number of salaries quoted 560 762 775
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,800 £23,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

The demand trend of job ads across the Northamptonshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Salary Trend in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +12 6 £20,250 -5.81% 1
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 4 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region featuring Service Desk Analyst in the job title.

1 28 (75.68%) MS Office
2 26 (70.27%) Microsoft
3 23 (62.16%) Windows
4 18 (48.65%) ITIL
5 14 (37.84%) MS Excel
5 14 (37.84%) Citrix
5 14 (37.84%) Windows Server
6 12 (32.43%) Windows Server 2003
6 12 (32.43%) MCP
6 12 (32.43%) Cisco
6 12 (32.43%) VMware
6 12 (32.43%) IP Telephony
6 12 (32.43%) Windows Server 2008
6 12 (32.43%) Analytical Skills
7 8 (21.62%) SC Cleared
7 8 (21.62%) Security Cleared
8 7 (18.92%) Service Delivery
8 7 (18.92%) C
8 7 (18.92%) ITIL Foundation Certificate
9 6 (16.22%) Welsh Language
10 5 (13.51%) MS PowerPoint
10 5 (13.51%) Active Directory
11 3 (8.11%) ITIL Certification
11 3 (8.11%) MS Exchange
11 3 (8.11%) Windows Vista
11 3 (8.11%) Windows 8
12 2 (5.41%) Toshiba
12 2 (5.41%) Service Management
12 2 (5.41%) Mitel
12 2 (5.41%) CMDB

Service Desk Analyst Skill Set
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) MS Exchange
Applications
1 28 (75.68%) MS Office
2 14 (37.84%) MS Excel
3 5 (13.51%) MS PowerPoint
Cloud Services
1 2 (5.41%) SaaS
Communications & Networking
1 12 (32.43%) IP Telephony
2 2 (5.41%) PABX
2 2 (5.41%) PBX
2 2 (5.41%) PSTN
3 1 (2.70%) LAN
3 1 (2.70%) WAN
General
1 6 (16.22%) Welsh Language
2 2 (5.41%) Telecoms
3 1 (2.70%) Banking
3 1 (2.70%) Finance
3 1 (2.70%) Law
Libraries, Frameworks & Software Standards
1 1 (2.70%) .NET
1 1 (2.70%) ASP.NET
Miscellaneous
1 12 (32.43%) Analytical Skills
2 2 (5.41%) CMDB
2 2 (5.41%) Management Information System
Operating Systems
1 23 (62.16%) Windows
2 14 (37.84%) Windows Server
3 12 (32.43%) Windows Server 2003
3 12 (32.43%) Windows Server 2008
4 3 (8.11%) Windows 8
4 3 (8.11%) Windows Vista
5 1 (2.70%) Windows 7
5 1 (2.70%) Windows XP
Processes & Methodologies
1 18 (48.65%) ITIL
2 7 (18.92%) Service Delivery
3 2 (5.41%) ITSM
3 2 (5.41%) Project Management
3 2 (5.41%) Service Management
4 1 (2.70%) Facilities Management
Programming Languages
1 7 (18.92%) C
2 2 (5.41%) SQL
Qualifications
1 12 (32.43%) MCP
2 8 (21.62%) SC Cleared
2 8 (21.62%) Security Cleared
3 7 (18.92%) ITIL Foundation Certificate
4 3 (8.11%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.41%) SLA
System Software
1 5 (13.51%) Active Directory
Vendors
1 26 (70.27%) Microsoft
2 14 (37.84%) Citrix
3 12 (32.43%) Cisco
3 12 (32.43%) VMware
4 2 (5.41%) Avaya
4 2 (5.41%) Ericsson
4 2 (5.41%) Mitel
4 2 (5.41%) NEC
4 2 (5.41%) Nortel
4 2 (5.41%) Panasonic
4 2 (5.41%) Siemens
4 2 (5.41%) Toshiba
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: £22000 - £25000 per annum
Posted: 17 hours ago