The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 75 58 72
Rank change year-on-year
-17 +14
Permanent jobs requiring a Service Desk Analyst 14 8 3
As % of all permanent IT jobs located in Northamptonshire 1.49% 1.23% 0.47%
As % of the Job Titles category 1.55% 1.29% 0.48%
Number of salaries quoted 13 8 3
Average salary £21,500 £21,500 £21,000
Average salary % change year-on-year
- +2.38%
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
906 621 631
As % of all permanent IT jobs located in Northamptonshire 96.38% 95.69% 97.98%
Number of salaries quoted 817 556 569
Average salary £36,000 £37,500 £37,500
Average salary % change year-on-year
-4.00% -
90% offered a salary of more than £22,500 £22,500 £25,000
10% offered a salary of more than £52,500 £51,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northamptonshire region.

Service Desk Analyst Salary Trend in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -10 12 £21,500 -2.27% 1
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 29 August 2014, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 12 (57.14%) Microsoft
2 10 (47.62%) Windows
3 9 (42.86%) MS Office
3 9 (42.86%) SLA
3 9 (42.86%) MS Exchange
3 9 (42.86%) Windows Server 2008
4 8 (38.10%) ITIL
5 7 (33.33%) TCP/IP
5 7 (33.33%) Active Directory
5 7 (33.33%) Citrix
6 6 (28.57%) Windows Server 2003
7 5 (23.81%) IP Telephony
7 5 (23.81%) VMware
7 5 (23.81%) Service Management
7 5 (23.81%) Cisco
8 4 (19.05%) MCP
8 4 (19.05%) Windows 7
8 4 (19.05%) Retail
9 3 (14.29%) SC Cleared
9 3 (14.29%) Security Cleared
9 3 (14.29%) Windows XP
9 3 (14.29%) Microsoft Certification
10 2 (9.52%) Advertising
10 2 (9.52%) MCSE
10 2 (9.52%) MCSA
10 2 (9.52%) Windows Vista
10 2 (9.52%) Exchange Server 2007
10 2 (9.52%) MCITP
10 2 (9.52%) Exchange Server 2003
11 1 (4.76%) Degree

Service Desk Analyst
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 29 August 2014, IT jobs across the Northamptonshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (42.86%) MS Exchange
2 2 (9.52%) Exchange Server 2003
2 2 (9.52%) Exchange Server 2007
Applications
1 9 (42.86%) MS Office
Cloud Services
1 1 (4.76%) Google Apps
Communications & Networking
1 7 (33.33%) TCP/IP
2 5 (23.81%) IP Telephony
3 1 (4.76%) SMTP
Database & Business Intelligence
1 1 (4.76%) Crystal Reports
General
1 4 (19.05%) Retail
2 2 (9.52%) Advertising
3 1 (4.76%) Law
Miscellaneous
1 1 (4.76%) Mathematics
Operating Systems
1 10 (47.62%) Windows
2 9 (42.86%) Windows Server 2008
3 6 (28.57%) Windows Server 2003
4 4 (19.05%) Windows 7
5 3 (14.29%) Windows XP
6 2 (9.52%) Windows Vista
Processes & Methodologies
1 8 (38.10%) ITIL
2 5 (23.81%) Service Management
3 1 (4.76%) Service Delivery
3 1 (4.76%) Incident Management
3 1 (4.76%) Time Management
Programming Languages
1 1 (4.76%) C
Qualifications
1 4 (19.05%) MCP
2 3 (14.29%) Microsoft Certification
2 3 (14.29%) SC Cleared
2 3 (14.29%) Security Cleared
3 2 (9.52%) MCITP
3 2 (9.52%) MCSE
3 2 (9.52%) MCSA
4 1 (4.76%) HND
4 1 (4.76%) Degree
4 1 (4.76%) MOS
Quality Assurance & Compliance
1 9 (42.86%) SLA
System Software
1 7 (33.33%) Active Directory
Vendors
1 12 (57.14%) Microsoft
2 7 (33.33%) Citrix
3 5 (23.81%) VMware
3 5 (23.81%) Cisco
4 1 (4.76%) Sun
4 1 (4.76%) Google
4 1 (4.76%) ServiceNow