The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 77 68 69
Rank change year-on-year
-9 +1
Permanent jobs requiring a Service Desk Team Leader 10 2 9
As % of all permanent IT jobs located in Northamptonshire 1.00% 0.33% 1.24%
As % of the Job Titles category 1.10% 0.34% 1.29%
Number of salaries quoted 10 2 7
Average salary £30,250 £31,000 £30,000
Average salary % change year-on-year
-2.41% +3.33%
90% offered a salary of more than £27,000 £31,000 £29,600
10% offered a salary of more than £35,000 £31,000 £30,200
UK excluding London average salary £32,000 £28,000 £30,000
% change year-on-year
+14.28% -6.66%
Service Desk Team Leader
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
913 584 698
As % of all permanent IT jobs located in Northamptonshire 91.12% 96.69% 96.01%
Number of salaries quoted 861 513 652
Average salary £38,500 £37,500 £36,500
Average salary % change year-on-year
+2.66% +2.73%
90% offered a salary of more than £22,000 £22,500 £23,594
10% offered a salary of more than £56,700 £52,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in Northamptonshire

Service Desk Team Leader
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the Northamptonshire region.

Service Desk Team Leader Salary Trend in Northamptonshire

Service Desk Team Leader
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the Northamptonshire region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -14 9 £31,500 +1.61%
Service Desk Team Leader
East Midlands

Service Desk Team Leader
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 26 November 2014, IT jobs across the Northamptonshire region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 43 (97.73%) ITIL
2 37 (84.09%) MCP
3 31 (70.45%) Crystal Reports
4 29 (65.91%) Service Delivery
5 27 (61.36%) SLA
6 25 (56.82%) HND
7 21 (47.73%) Microsoft
7 21 (47.73%) MOS
8 20 (45.45%) Windows
8 20 (45.45%) Law
9 19 (43.18%) Service Desk Management
10 17 (38.64%) Windows 7
10 17 (38.64%) Microsoft Certification
11 16 (36.36%) Analytical Skills
12 14 (31.82%) MCITP
12 14 (31.82%) TCP/IP
12 14 (31.82%) MCSE
12 14 (31.82%) MCSA
13 10 (22.73%) Legal
13 10 (22.73%) ISO 9001
14 9 (20.45%) VPN
14 9 (20.45%) DNS
14 9 (20.45%) MS Excel
14 9 (20.45%) MS Office
14 9 (20.45%) MCTS
15 8 (18.18%) Windows XP
16 7 (15.91%) MS Exchange
16 7 (15.91%) SC Cleared
16 7 (15.91%) Security Cleared
16 7 (15.91%) Windows Server 2008

Service Desk Team Leader
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 26 November 2014, IT jobs across the Northamptonshire region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (15.91%) MS Exchange
2 5 (11.36%) Exchange Server 2003
2 5 (11.36%) Exchange Server 2007
3 1 (2.27%) CMS
Applications
1 9 (20.45%) MS Office
1 9 (20.45%) MS Excel
Communications & Networking
1 14 (31.82%) TCP/IP
2 9 (20.45%) VPN
2 9 (20.45%) DNS
Database & Business Intelligence
1 31 (70.45%) Crystal Reports
General
1 20 (45.45%) Law
2 10 (22.73%) Legal
3 1 (2.27%) Finance
Miscellaneous
1 16 (36.36%) Analytical Skills
Operating Systems
1 20 (45.45%) Windows
2 17 (38.64%) Windows 7
3 8 (18.18%) Windows XP
4 7 (15.91%) Windows Server 2008
5 5 (11.36%) Windows Server 2003
5 5 (11.36%) Windows Vista
6 2 (4.55%) Windows Server 2012
Processes & Methodologies
1 43 (97.73%) ITIL
2 29 (65.91%) Service Delivery
3 19 (43.18%) Service Desk Management
4 5 (11.36%) Coaching
5 2 (4.55%) Business Development
5 2 (4.55%) Problem Management
6 1 (2.27%) Performance Monitoring
6 1 (2.27%) Mentoring
Programming Languages
1 2 (4.55%) C
Qualifications
1 37 (84.09%) MCP
2 25 (56.82%) HND
3 21 (47.73%) MOS
4 17 (38.64%) Microsoft Certification
5 14 (31.82%) MCSE
5 14 (31.82%) MCSA
5 14 (31.82%) MCITP
6 9 (20.45%) MCTS
7 7 (15.91%) SC Cleared
7 7 (15.91%) Security Cleared
8 3 (6.82%) ITIL Certification
9 1 (2.27%) Degree
Quality Assurance & Compliance
1 27 (61.36%) SLA
2 10 (22.73%) ISO 9001
System Software
1 4 (9.09%) Active Directory
Vendors
1 21 (47.73%) Microsoft
2 2 (4.55%) Citrix
3 1 (2.27%) Avaya
3 1 (2.27%) Business Objects