The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 68 59 69
Rank change year-on-year
-9 +10
Permanent jobs citing Service Management 23 10 8
As % of all permanent IT jobs located in Northamptonshire 2.39% 1.58% 1.14%
As % of the Processes & Methodologies category 2.92% 2.13% 1.44%
Number of salaries quoted 23 9 7
Average salary £21,500 £32,500 £40,000
Average salary % change year-on-year
-33.84% -18.75%
90% offered a salary of more than £18,000 £17,500 £31,600
10% offered a salary of more than £49,000 £44,000 £48,700
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
789 470 555
As % of all permanent IT jobs located in Northamptonshire 81.93% 74.25% 78.84%
Number of salaries quoted 729 427 507
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £31,000 £30,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -12 19 £21,000 -35.38%
Daventry - 2 £47,500 -
Brackley - 1 £37,000 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 22 September 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 29 (65.91%) ITIL
2 19 (43.18%) ITSM
3 16 (36.36%) Microsoft
4 15 (34.09%) MS Office
5 14 (31.82%) Retail
6 13 (29.55%) Active Directory
6 13 (29.55%) MS Exchange
6 13 (29.55%) TCP/IP
7 10 (22.73%) MS Excel
8 9 (20.45%) C
8 9 (20.45%) SC Cleared
8 9 (20.45%) Security Cleared
9 8 (18.18%) ITIL Foundation Certificate
9 8 (18.18%) Management Information System
9 8 (18.18%) SLA
10 7 (15.91%) Analytical Skills
11 6 (13.64%) Remedy ITSM
11 6 (13.64%) BMC
11 6 (13.64%) Remedy
12 5 (11.36%) HP
12 5 (11.36%) Cisco
12 5 (11.36%) SQL
12 5 (11.36%) SQL Server
12 5 (11.36%) Root Cause Analysis
13 4 (9.09%) Release Management
13 4 (9.09%) Welsh Language
13 4 (9.09%) Business Continuity
13 4 (9.09%) VMware
13 4 (9.09%) Citrix
14 3 (6.82%) IBM

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 22 September 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (29.55%) MS Exchange
2 1 (2.27%) CMS
Applications
1 15 (34.09%) MS Office
2 10 (22.73%) MS Excel
Business Applications
1 6 (13.64%) Remedy ITSM
Communications & Networking
1 13 (29.55%) TCP/IP
2 3 (6.82%) NetScaler
3 1 (2.27%) SMTP
Database & Business Intelligence
1 5 (11.36%) SQL Server
2 1 (2.27%) SQL Server 2000
General
1 14 (31.82%) Retail
2 4 (9.09%) Welsh Language
3 2 (4.55%) Marketing
3 2 (4.55%) Finance
4 1 (2.27%) Retail Banking
4 1 (2.27%) Banking
Job Titles
1 15 (34.09%) Analyst
2 11 (25.00%) Support Analyst
3 9 (20.45%) Service Analyst
4 7 (15.91%) 1st Line Support
5 6 (13.64%) Service Desk Analyst
6 5 (11.36%) Applications Support
7 4 (9.09%) Help Desk Analyst
7 4 (9.09%) Consultant
8 3 (6.82%) Senior Consultant
8 3 (6.82%) Senior Technical Consultant
8 3 (6.82%) Technical Consultant
8 3 (6.82%) 2nd Line Support
8 3 (6.82%) Deployment Analyst
8 3 (6.82%) 1st Line Support Analyst
8 3 (6.82%) Customer Analyst
9 2 (4.55%) Administrator
9 2 (4.55%) Network Engineer
9 2 (4.55%) Sales Executive
9 2 (4.55%) Project Manager
9 2 (4.55%) Cabling Engineer
Libraries, Frameworks & Software Standards
1 2 (4.55%) .NET
2 1 (2.27%) XML
2 1 (2.27%) HTML
Miscellaneous
1 8 (18.18%) Management Information System
2 7 (15.91%) Analytical Skills
3 1 (2.27%) Client/Server
3 1 (2.27%) CMDB
3 1 (2.27%) Computer Science
Operating Systems
1 1 (2.27%) Windows
1 1 (2.27%) Windows XP
1 1 (2.27%) Windows 7
Processes & Methodologies
1 29 (65.91%) ITIL
2 19 (43.18%) ITSM
3 5 (11.36%) Root Cause Analysis
4 4 (9.09%) Release Management
4 4 (9.09%) Business Continuity
5 3 (6.82%) Scrum
5 3 (6.82%) Change Management
5 3 (6.82%) Agile Software Development
6 2 (4.55%) Marketing Strategy
6 2 (4.55%) Line Management
6 2 (4.55%) Project Planning
6 2 (4.55%) Problem Management
6 2 (4.55%) Time Management
6 2 (4.55%) Project Management
6 2 (4.55%) Stakeholder Management
6 2 (4.55%) E-Commerce
7 1 (2.27%) Mobile Commerce
7 1 (2.27%) Configuration Management
7 1 (2.27%) Risk Management
7 1 (2.27%) Process Management
Programming Languages
1 9 (20.45%) C
2 5 (11.36%) SQL
3 1 (2.27%) VBScript
3 1 (2.27%) VB
3 1 (2.27%) Java
3 1 (2.27%) JavaScript
Qualifications
1 9 (20.45%) SC Cleared
1 9 (20.45%) Security Cleared
2 8 (18.18%) ITIL Foundation Certificate
3 2 (4.55%) Microsoft Certification
3 2 (4.55%) MCP
4 1 (2.27%) ITIL Certification
4 1 (2.27%) ISEB
4 1 (2.27%) ISTQB
4 1 (2.27%) Degree
Quality Assurance & Compliance
1 8 (18.18%) SLA
System Software
1 13 (29.55%) Active Directory
2 3 (6.82%) VMware ESX
2 3 (6.82%) XenApp
2 3 (6.82%) XenDesktop
3 2 (4.55%) VMware Infrastructure
Systems Management
1 2 (4.55%) OVSD
1 2 (4.55%) SCCM
1 2 (4.55%) OpenView
Vendors
1 16 (36.36%) Microsoft
2 6 (13.64%) BMC
2 6 (13.64%) Remedy
3 5 (11.36%) HP
3 5 (11.36%) Cisco
4 4 (9.09%) VMware
4 4 (9.09%) Citrix
5 3 (6.82%) IBM
Kettering, Northamptonshire
The One Group
Salary: Market related
Posted: 9 hours ago