The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 68 54 65
Rank change year-on-year
-14 +11
Permanent jobs citing Service Management 24 7 9
As % of all permanent IT jobs located in Northamptonshire 2.40% 1.18% 1.37%
As % of the Processes & Methodologies category 2.90% 1.62% 1.72%
Number of salaries quoted 24 6 8
Average salary £21,000 £33,750 £37,500
Average salary % change year-on-year
-37.77% -10.00%
90% offered a salary of more than £18,000 £31,250 £31,700
10% offered a salary of more than £48,500 £46,250 £48,400
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
828 432 523
As % of all permanent IT jobs located in Northamptonshire 82.63% 72.97% 79.60%
Number of salaries quoted 774 401 484
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £27,000 £32,500 £30,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 2 October 2014.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -10 21 £21,000 -35.38%
Brackley - 1 £37,000 -
Daventry - 1 £50,000 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 2 October 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 29 (69.05%) ITIL
2 19 (45.24%) ITSM
3 18 (42.86%) Microsoft
4 17 (40.48%) MS Office
5 12 (28.57%) MS Excel
5 12 (28.57%) Retail
6 11 (26.19%) SC Cleared
6 11 (26.19%) Security Cleared
6 11 (26.19%) C
6 11 (26.19%) Active Directory
6 11 (26.19%) MS Exchange
6 11 (26.19%) TCP/IP
7 10 (23.81%) Management Information System
7 10 (23.81%) ITIL Foundation Certificate
8 9 (21.43%) Analytical Skills
9 8 (19.05%) SLA
10 6 (14.29%) BMC
10 6 (14.29%) Remedy
10 6 (14.29%) Remedy ITSM
11 5 (11.90%) Welsh Language
11 5 (11.90%) Business Continuity
11 5 (11.90%) HP
11 5 (11.90%) Cisco
12 4 (9.52%) Citrix
12 4 (9.52%) VMware
13 3 (7.14%) Agile Software Development
13 3 (7.14%) XenApp
13 3 (7.14%) XenDesktop
13 3 (7.14%) NetScaler
13 3 (7.14%) Root Cause Analysis

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 2 October 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (26.19%) MS Exchange
2 1 (2.38%) CMS
Applications
1 17 (40.48%) MS Office
2 12 (28.57%) MS Excel
Business Applications
1 6 (14.29%) Remedy ITSM
Communications & Networking
1 11 (26.19%) TCP/IP
2 3 (7.14%) NetScaler
3 1 (2.38%) SMTP
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 1 (2.38%) SQL Server 2000
General
1 12 (28.57%) Retail
2 5 (11.90%) Welsh Language
3 2 (4.76%) Marketing
3 2 (4.76%) Finance
4 1 (2.38%) Banking
4 1 (2.38%) Retail Banking
Job Titles
1 14 (33.33%) Analyst
2 10 (23.81%) Support Analyst
2 10 (23.81%) Service Analyst
3 6 (14.29%) 1st Line Support
3 6 (14.29%) Service Desk Analyst
4 5 (11.90%) Help Desk Analyst
5 4 (9.52%) Consultant
5 4 (9.52%) 1st Line Support Analyst
5 4 (9.52%) Customer Analyst
6 3 (7.14%) Senior Consultant
6 3 (7.14%) Senior Technical Consultant
6 3 (7.14%) Applications Support
6 3 (7.14%) Technical Consultant
6 3 (7.14%) 2nd Line Support
7 2 (4.76%) Administrator
7 2 (4.76%) Cabling Engineer
7 2 (4.76%) Network Engineer
7 2 (4.76%) Sales Executive
7 2 (4.76%) Project Manager
8 1 (2.38%) Junior
Libraries, Frameworks & Software Standards
1 2 (4.76%) .NET
2 1 (2.38%) XML
2 1 (2.38%) HTML
Miscellaneous
1 10 (23.81%) Management Information System
2 9 (21.43%) Analytical Skills
3 1 (2.38%) Client/Server
3 1 (2.38%) Computer Science
3 1 (2.38%) CMDB
Operating Systems
1 1 (2.38%) Windows
1 1 (2.38%) Windows XP
1 1 (2.38%) Windows 7
Processes & Methodologies
1 29 (69.05%) ITIL
2 19 (45.24%) ITSM
3 5 (11.90%) Business Continuity
4 3 (7.14%) Agile Software Development
4 3 (7.14%) Scrum
4 3 (7.14%) Change Management
4 3 (7.14%) Root Cause Analysis
5 2 (4.76%) Line Management
5 2 (4.76%) Project Planning
5 2 (4.76%) Problem Management
5 2 (4.76%) Release Management
5 2 (4.76%) Time Management
5 2 (4.76%) Marketing Strategy
5 2 (4.76%) Project Management
5 2 (4.76%) E-Commerce
5 2 (4.76%) Stakeholder Management
6 1 (2.38%) Risk Management
6 1 (2.38%) Asset Management
6 1 (2.38%) Software Engineering
6 1 (2.38%) Supplier Management
Programming Languages
1 11 (26.19%) C
2 3 (7.14%) SQL
3 1 (2.38%) VBScript
3 1 (2.38%) VB
3 1 (2.38%) Java
3 1 (2.38%) JavaScript
Qualifications
1 11 (26.19%) SC Cleared
1 11 (26.19%) Security Cleared
2 10 (23.81%) ITIL Foundation Certificate
3 3 (7.14%) Microsoft Certification
4 2 (4.76%) MCP
5 1 (2.38%) ISEB
5 1 (2.38%) ITIL Certification
5 1 (2.38%) ISTQB
5 1 (2.38%) Degree
Quality Assurance & Compliance
1 8 (19.05%) SLA
System Software
1 11 (26.19%) Active Directory
2 3 (7.14%) VMware ESX
2 3 (7.14%) XenApp
2 3 (7.14%) XenDesktop
3 2 (4.76%) VMware Infrastructure
Systems Management
1 2 (4.76%) OpenView
1 2 (4.76%) OVSD
1 2 (4.76%) SCCM
Vendors
1 18 (42.86%) Microsoft
2 6 (14.29%) BMC
2 6 (14.29%) Remedy
3 5 (11.90%) HP
3 5 (11.90%) Cisco
4 4 (9.52%) Citrix
4 4 (9.52%) VMware
5 3 (7.14%) IBM
Northamptonshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 21 hours ago