The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 46 67 71
Rank change year-on-year
+21 +4
Permanent jobs citing Service Management 22 19 23
As % of all permanent IT jobs located in Northamptonshire 3.60% 2.05% 2.39%
As % of the Processes & Methodologies category 4.08% 2.31% 2.77%
Number of salaries quoted 13 18 23
Median salary £35,000 £21,000 £21,500
Median salary % change year-on-year
+66.66% -2.32%
90% offered a salary of more than £25,000 £17,750 £18,000
10% offered a salary of more than £82,000 £60,000 £49,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
539 822 830
As % of all permanent IT jobs located in Northamptonshire 88.22% 88.86% 86.28%
Number of salaries quoted 356 742 762
Median salary £40,000 £42,000 £40,000
Median salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £28,000 £30,000 £27,000
10% offered a salary of more than £60,000 £62,500 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Northamptonshire

The demand trend of job ads across the Northamptonshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 28 September 2016.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +25 18 £38,500 +83.33% 1
Kettering -11 2 £26,500 -29.33% 1
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 28 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region with a requirement for Service Management.

1 27 (72.97%) ITIL
2 21 (56.76%) ITSM
3 16 (43.24%) Microsoft
4 13 (35.14%) MS Excel
5 10 (27.03%) Problem Management
6 9 (24.32%) SC Cleared
6 9 (24.32%) Security Cleared
6 9 (24.32%) ITIL V3
6 9 (24.32%) Incident Management
7 8 (21.62%) Continuous Improvement
7 8 (21.62%) Service Delivery
7 8 (21.62%) Analytical Skills
8 7 (18.92%) Process Improvement
9 6 (16.22%) Active Directory
9 6 (16.22%) Change Management
9 6 (16.22%) Windows
10 5 (13.51%) ITIL Certification
10 5 (13.51%) MCP
10 5 (13.51%) Finance
11 4 (10.81%) Business Analysis
11 4 (10.81%) Business Continuity
11 4 (10.81%) Programme Management
11 4 (10.81%) Welsh Language
11 4 (10.81%) Management Information System
11 4 (10.81%) SLA
11 4 (10.81%) MS Office
11 4 (10.81%) C
11 4 (10.81%) Performance Metrics
11 4 (10.81%) Transition Management
11 4 (10.81%) Data Centre

Service Management
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) Exchange Server 2007
1 3 (8.11%) Exchange Server 2010
1 3 (8.11%) MS Exchange
1 3 (8.11%) SharePoint
1 3 (8.11%) SharePoint Server
2 2 (5.41%) Blackberry Enterprise Server
2 2 (5.41%) CMS
2 2 (5.41%) SharePoint 2013
3 1 (2.70%) K2 blackpearl
3 1 (2.70%) OpenStack
Applications
1 13 (35.14%) MS Excel
2 4 (10.81%) MS Office
Cloud Services
1 1 (2.70%) Amazon AWS
Communications & Networking
1 3 (8.11%) DHCP
1 3 (8.11%) TCP/IP
2 1 (2.70%) Internet
2 1 (2.70%) Intranet
2 1 (2.70%) ISDN
2 1 (2.70%) PBX
2 1 (2.70%) PSTN
Database & Business Intelligence
1 2 (5.41%) SQL Server Integration Services
1 2 (5.41%) SQL Server Reporting Services
2 1 (2.70%) MongoDB
2 1 (2.70%) MySQL
2 1 (2.70%) NoSQL
2 1 (2.70%) Redis
Development Applications
1 1 (2.70%) Git (software)
1 1 (2.70%) Jenkins
General
1 5 (13.51%) Finance
2 4 (10.81%) Welsh Language
3 2 (5.41%) Retail
4 1 (2.70%) Manufacturing
4 1 (2.70%) Telecoms
Job Titles
1 14 (37.84%) Service Manager
2 13 (35.14%) Analyst
3 12 (32.43%) Service Analyst
4 8 (21.62%) Service Desk Analyst
5 7 (18.92%) IT Manager
6 6 (16.22%) IT Services Manager
6 6 (16.22%) Senior Analyst
6 6 (16.22%) Senior Service Desk Analyst
6 6 (16.22%) Service Desk Team Leader
6 6 (16.22%) Team Leader
7 5 (13.51%) Delivery Manager
7 5 (13.51%) Services Delivery Manager
8 4 (10.81%) Customer Analyst
8 4 (10.81%) First Line Help Desk Analyst
8 4 (10.81%) Help Desk Analyst
8 4 (10.81%) Senior Manager
8 4 (10.81%) Senior Service Manager
8 4 (10.81%) Senior Services Delivery Manager
9 3 (8.11%) Developer
10 2 (5.41%) ITIL Manager
Libraries, Frameworks & Software Standards
1 3 (8.11%) .NET
2 2 (5.41%) .NET Framework
2 2 (5.41%) Classic ASP
3 1 (2.70%) AngularJS
3 1 (2.70%) CSS
3 1 (2.70%) HTML
3 1 (2.70%) HTML5
3 1 (2.70%) jQuery
3 1 (2.70%) Node.js
3 1 (2.70%) SAP Smart Forms
3 1 (2.70%) Web Services
Miscellaneous
1 8 (21.62%) Analytical Skills
2 4 (10.81%) Data Centre
2 4 (10.81%) Management Information System
2 4 (10.81%) Performance Metrics
3 3 (8.11%) Statistics
4 2 (5.41%) Blackberry
5 1 (2.70%) FMCG
Operating Systems
1 6 (16.22%) Windows
2 3 (8.11%) Windows 7
2 3 (8.11%) Windows 8
2 3 (8.11%) Windows Server 2008
Processes & Methodologies
1 27 (72.97%) ITIL
2 21 (56.76%) ITSM
3 10 (27.03%) Problem Management
4 9 (24.32%) Incident Management
4 9 (24.32%) ITIL V3
5 8 (21.62%) Continuous Improvement
5 8 (21.62%) Service Delivery
6 7 (18.92%) Process Improvement
7 6 (16.22%) Change Management
8 4 (10.81%) Business Analysis
8 4 (10.81%) Business Continuity
8 4 (10.81%) Programme Management
8 4 (10.81%) Transition Management
9 3 (8.11%) Configuration Management
9 3 (8.11%) Demand Management
9 3 (8.11%) Knowledge Management
9 3 (8.11%) Patch Management
10 2 (5.41%) Agile Software Development
10 2 (5.41%) Business Intelligence
10 2 (5.41%) Project Management
Programming Languages
1 4 (10.81%) C
2 2 (5.41%) C#
2 2 (5.41%) PowerShell
2 2 (5.41%) SQL
2 2 (5.41%) VB
2 2 (5.41%) VB.NET
2 2 (5.41%) VB6
2 2 (5.41%) VBA
3 1 (2.70%) Java
3 1 (2.70%) JavaScript
Qualifications
1 9 (24.32%) SC Cleared
1 9 (24.32%) Security Cleared
2 5 (13.51%) ITIL Certification
2 5 (13.51%) MCP
3 3 (8.11%) Degree
4 1 (2.70%) ACCA
4 1 (2.70%) APMP
4 1 (2.70%) HND
Quality Assurance & Compliance
1 4 (10.81%) SLA
System Software
1 6 (16.22%) Active Directory
Systems Management
1 1 (2.70%) Zenoss
Vendors
1 16 (43.24%) Microsoft
2 3 (8.11%) Avaya
2 3 (8.11%) HP
3 2 (5.41%) ServiceNow
4 1 (2.70%) Ericsson
4 1 (2.70%) LANDesk
4 1 (2.70%) Mitel
4 1 (2.70%) NEC
4 1 (2.70%) New Relic
4 1 (2.70%) Nintex
4 1 (2.70%) Nortel
4 1 (2.70%) Panasonic
4 1 (2.70%) Samsung
4 1 (2.70%) SAP
4 1 (2.70%) Siemens
4 1 (2.70%) Toshiba
4 1 (2.70%) VMware
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