The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 67 67 66
Rank change year-on-year
0 -1
Permanent jobs citing Service Management 23 23 9
As % of all permanent IT jobs located in Northamptonshire 2.66% 2.44% 1.35%
As % of the Processes & Methodologies category 3.19% 2.90% 1.78%
Number of salaries quoted 21 20 9
Average salary £21,500 £28,250 £35,000
Average salary % change year-on-year
-23.89% -19.28%
90% offered a salary of more than £20,000 £19,750 £20,000
10% offered a salary of more than £65,000 £40,300 £50,000
UK excluding London average salary £45,000 £46,000 £45,000
% change year-on-year
-2.17% +2.22%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
722 793 506
As % of all permanent IT jobs located in Northamptonshire 83.56% 84.00% 76.09%
Number of salaries quoted 634 652 413
Average salary £42,500 £40,000 £39,000
Average salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £32,500 £27,500 £26,000
10% offered a salary of more than £65,000 £50,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 17 April 2015.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +1 18 £21,500 -1.14%
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 17 April 2015, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 35 (67.31%) ITIL
2 24 (46.15%) Microsoft
3 22 (42.31%) ITSM
4 20 (38.46%) Analytical Skills
5 19 (36.54%) Management Information System
6 17 (32.69%) MS Office
7 15 (28.85%) MS Excel
8 14 (26.92%) Finance
9 11 (21.15%) Banking
9 11 (21.15%) Windows
9 11 (21.15%) Active Directory
9 11 (21.15%) Incident Management
10 10 (19.23%) Problem Management
10 10 (19.23%) Opscode Chef
10 10 (19.23%) Puppet
10 10 (19.23%) Demand Management
10 10 (19.23%) Capacity Management
10 10 (19.23%) Change Management
11 9 (17.31%) Business Continuity
11 9 (17.31%) C
11 9 (17.31%) ITIL Foundation Certificate
11 9 (17.31%) SC Cleared
11 9 (17.31%) Security Cleared
12 8 (15.38%) Retail
13 7 (13.46%) MCP
13 7 (13.46%) SLA
13 7 (13.46%) Welsh Language
14 6 (11.54%) Microsoft Certification
14 6 (11.54%) Intranet
14 6 (11.54%) SharePoint

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 17 April 2015, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.54%) SharePoint
2 5 (9.62%) MS Exchange
2 5 (9.62%) Lync
Applications
1 17 (32.69%) MS Office
2 15 (28.85%) MS Excel
3 6 (11.54%) MS PowerPoint
Business Applications
1 2 (3.85%) Remedy ITSM
2 1 (1.92%) Dynamics NAV
2 1 (1.92%) Dynamics AX
Cloud Services
1 5 (9.62%) Office 365
Communications & Networking
1 6 (11.54%) Intranet
2 5 (9.62%) Internet
2 5 (9.62%) Extranet
2 5 (9.62%) TCP/IP
3 4 (7.69%) Firewall
3 4 (7.69%) Intrusion Detection
4 1 (1.92%) ADSL
4 1 (1.92%) Broadband
Database & Business Intelligence
1 1 (1.92%) SQL Server
Development Applications
1 1 (1.92%) Team Foundation Server
General
1 14 (26.92%) Finance
2 11 (21.15%) Banking
3 8 (15.38%) Retail
4 7 (13.46%) Welsh Language
5 2 (3.85%) Retail Banking
5 2 (3.85%) Marketing
6 1 (1.92%) Advertising
6 1 (1.92%) Publishing
Job Titles
1 17 (32.69%) Analyst
2 11 (21.15%) Applications Support
3 10 (19.23%) Support Manager
3 10 (19.23%) Applications Support Manager
3 10 (19.23%) Applications Manager
4 9 (17.31%) Service Analyst
4 9 (17.31%) Help Desk Analyst
5 6 (11.54%) Service Manager
6 5 (9.62%) Support Analyst
6 5 (9.62%) Service Management Analyst
7 4 (7.69%) Service Desk Manager
8 3 (5.77%) 2nd Line Support
9 2 (3.85%) Configuration Manager
9 2 (3.85%) 1st Line Support
9 2 (3.85%) Sales Executive
9 2 (3.85%) Senior Manager
9 2 (3.85%) Business Continuity Manager
9 2 (3.85%) Business Manager
9 2 (3.85%) Service Desk Analyst
9 2 (3.85%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 1 (1.92%) Middleware
Miscellaneous
1 20 (38.46%) Analytical Skills
2 19 (36.54%) Management Information System
3 2 (3.85%) Mainframe
4 1 (1.92%) Smartphone
Operating Systems
1 11 (21.15%) Windows
2 3 (5.77%) UNIX
3 1 (1.92%) Linux
3 1 (1.92%) Windows Vista
3 1 (1.92%) Windows 7
Processes & Methodologies
1 35 (67.31%) ITIL
2 22 (42.31%) ITSM
3 11 (21.15%) Incident Management
4 10 (19.23%) Problem Management
4 10 (19.23%) Change Management
4 10 (19.23%) Demand Management
4 10 (19.23%) Capacity Management
5 9 (17.31%) Business Continuity
6 6 (11.54%) Service Delivery
7 5 (9.62%) E-Commerce
7 5 (9.62%) Mentoring
7 5 (9.62%) Coaching
8 4 (7.69%) Disaster Recovery
8 4 (7.69%) Information Security
9 2 (3.85%) Asset Management
9 2 (3.85%) Marketing Strategy
9 2 (3.85%) Release Management
9 2 (3.85%) Configuration Management
10 1 (1.92%) Project Management
10 1 (1.92%) ERP
Programming Languages
1 9 (17.31%) C
2 1 (1.92%) SQL
Qualifications
1 9 (17.31%) SC Cleared
1 9 (17.31%) Security Cleared
1 9 (17.31%) ITIL Foundation Certificate
2 7 (13.46%) MCP
3 6 (11.54%) Microsoft Certification
4 5 (9.62%) Degree
5 4 (7.69%) MCSE
6 3 (5.77%) MCSA
6 3 (5.77%) MCITP
7 1 (1.92%) ITIL Certification
Quality Assurance & Compliance
1 7 (13.46%) SLA
2 4 (7.69%) ISO/IEC 27001
2 4 (7.69%) QA
System Software
1 11 (21.15%) Active Directory
Systems Management
1 10 (19.23%) Puppet
1 10 (19.23%) Opscode Chef
Vendors
1 24 (46.15%) Microsoft
2 3 (5.77%) Remedy
3 2 (3.85%) BMC
4 1 (1.92%) Epicor
4 1 (1.92%) HP
4 1 (1.92%) Cisco
4 1 (1.92%) IBM
Northamptonshire
Hays IT - Uk Posting account
Salary: £48000.00 per annum + Benefits
Posted: 5 days ago