The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 47 58 68
Rank change year-on-year
+11 +10
Permanent jobs citing Service Management 37 9 2
As % of all permanent IT jobs located in Northamptonshire 4.01% 1.49% 0.29%
As % of the Processes & Methodologies category 4.80% 1.85% 0.34%
Number of salaries quoted 35 7 2
Average salary £31,000 £22,500 £30,750
Average salary % change year-on-year
+37.77% -26.82%
90% offered a salary of more than £19,000 £20,600 £30,150
10% offered a salary of more than £65,000 £41,200 £31,350
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
771 486 588
As % of all permanent IT jobs located in Northamptonshire 83.62% 80.33% 84.60%
Number of salaries quoted 723 429 547
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £29,500 £29,000 £27,500
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +14 29 £38,500 +71.11%
Wellingborough - 1 £40,000 -
Kettering - 1 £29,000 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 24 December 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 40 (66.67%) ITIL
2 38 (63.33%) Microsoft
3 32 (53.33%) ITSM
4 28 (46.67%) MS Office
5 27 (45.00%) Analytical Skills
6 26 (43.33%) Management Information System
7 24 (40.00%) MS Excel
8 19 (31.67%) SC Cleared
8 19 (31.67%) Security Cleared
9 18 (30.00%) C
10 16 (26.67%) ITIL Foundation Certificate
11 14 (23.33%) Microsoft Certification
12 11 (18.33%) MCP
12 11 (18.33%) Windows
13 10 (16.67%) Business Continuity
14 9 (15.00%) Active Directory
15 8 (13.33%) Finance
15 8 (13.33%) Welsh Language
15 8 (13.33%) Mentoring
16 7 (11.67%) E-Commerce
16 7 (11.67%) Change Management
16 7 (11.67%) Office 365
16 7 (11.67%) Coaching
17 6 (10.00%) SharePoint
17 6 (10.00%) SLA
17 6 (10.00%) BMC
17 6 (10.00%) Remedy
17 6 (10.00%) Banking
17 6 (10.00%) Retail
17 6 (10.00%) Problem Management

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 24 December 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.00%) SharePoint
2 5 (8.33%) Lync
3 4 (6.67%) MS Exchange
4 2 (3.33%) Exchange Server 2003
4 2 (3.33%) Exchange Server 2007
5 1 (1.67%) CMS
Applications
1 28 (46.67%) MS Office
2 24 (40.00%) MS Excel
3 5 (8.33%) MS PowerPoint
4 1 (1.67%) Spreadsheet
Business Applications
1 6 (10.00%) Remedy ITSM
Cloud Services
1 7 (11.67%) Office 365
Communications & Networking
1 5 (8.33%) Intranet
1 5 (8.33%) Internet
1 5 (8.33%) Extranet
2 4 (6.67%) Firewall
2 4 (6.67%) Intrusion Detection
2 4 (6.67%) TCP/IP
3 2 (3.33%) DHCP
4 1 (1.67%) NetScaler
Database & Business Intelligence
1 1 (1.67%) SQL Server
Development Applications
1 1 (1.67%) Team Foundation Server
General
1 8 (13.33%) Finance
1 8 (13.33%) Welsh Language
2 6 (10.00%) Banking
2 6 (10.00%) Retail
3 3 (5.00%) Retail Banking
4 1 (1.67%) Marketing
4 1 (1.67%) Advertising
4 1 (1.67%) Publishing
Job Titles
1 19 (31.67%) Analyst
2 16 (26.67%) Service Analyst
3 10 (16.67%) Support Analyst
4 9 (15.00%) Help Desk Analyst
5 8 (13.33%) 1st Line Support
5 8 (13.33%) Customer Analyst
5 8 (13.33%) 1st Line Support Analyst
6 5 (8.33%) Service Management Analyst
6 5 (8.33%) Support Manager
6 5 (8.33%) Applications Support
7 4 (6.67%) Service Manager
7 4 (6.67%) Applications Support Manager
7 4 (6.67%) Service Desk Manager
7 4 (6.67%) Applications Manager
8 3 (5.00%) Service Desk Analyst
8 3 (5.00%) Configuration Manager
9 2 (3.33%) 2nd Line Support
9 2 (3.33%) Administrator
9 2 (3.33%) Senior Analyst
9 2 (3.33%) Cabling Engineer
Libraries, Frameworks & Software Standards
1 1 (1.67%) Middleware
Miscellaneous
1 27 (45.00%) Analytical Skills
2 26 (43.33%) Management Information System
3 2 (3.33%) Mainframe
4 1 (1.67%) Client/Server
4 1 (1.67%) CMDB
Operating Systems
1 11 (18.33%) Windows
2 3 (5.00%) UNIX
2 3 (5.00%) Windows Server 2003
2 3 (5.00%) Windows Vista
2 3 (5.00%) Windows Server 2008
2 3 (5.00%) Windows 7
3 1 (1.67%) Windows 8
3 1 (1.67%) Linux
Processes & Methodologies
1 40 (66.67%) ITIL
2 32 (53.33%) ITSM
3 10 (16.67%) Business Continuity
4 8 (13.33%) Mentoring
5 7 (11.67%) Coaching
5 7 (11.67%) Change Management
5 7 (11.67%) E-Commerce
6 6 (10.00%) Problem Management
7 5 (8.33%) Service Delivery
8 4 (6.67%) Demand Management
8 4 (6.67%) Capacity Management
8 4 (6.67%) Disaster Recovery
8 4 (6.67%) Information Security
8 4 (6.67%) Incident Management
9 3 (5.00%) Asset Management
9 3 (5.00%) Configuration Management
10 2 (3.33%) Project Management
10 2 (3.33%) Project Planning
10 2 (3.33%) Agile Software Development
10 2 (3.33%) Stakeholder Management
Programming Languages
1 18 (30.00%) C
2 1 (1.67%) SQL
Qualifications
1 19 (31.67%) SC Cleared
1 19 (31.67%) Security Cleared
2 16 (26.67%) ITIL Foundation Certificate
3 14 (23.33%) Microsoft Certification
4 11 (18.33%) MCP
5 5 (8.33%) Degree
6 4 (6.67%) MCSE
7 3 (5.00%) MCSA
7 3 (5.00%) MCITP
Quality Assurance & Compliance
1 6 (10.00%) SLA
2 4 (6.67%) ISO/IEC 27001
2 4 (6.67%) QA
System Software
1 9 (15.00%) Active Directory
2 1 (1.67%) VMware ESX
2 1 (1.67%) VMware Infrastructure
2 1 (1.67%) XenApp
2 1 (1.67%) XenDesktop
Systems Management
1 4 (6.67%) Puppet
1 4 (6.67%) Opscode Chef
2 2 (3.33%) OpenView
2 2 (3.33%) OVSD
2 2 (3.33%) SCCM
Vendors
1 38 (63.33%) Microsoft
2 6 (10.00%) BMC
2 6 (10.00%) Remedy
3 5 (8.33%) HP
3 5 (8.33%) Cisco
4 3 (5.00%) IBM
5 2 (3.33%) Citrix
5 2 (3.33%) VMware
6 1 (1.67%) ServiceNow