The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 60 61 65
Rank change year-on-year
+1 +4
Permanent jobs citing Service Management 24 22 8
As % of all permanent IT jobs located in Northamptonshire 2.73% 2.57% 1.21%
As % of the Processes & Methodologies category 3.35% 2.99% 1.57%
Number of salaries quoted 23 20 8
Average salary £37,500 £21,750 £46,250
Average salary % change year-on-year
+72.41% -52.97%
90% offered a salary of more than £20,000 £21,500 £35,000
10% offered a salary of more than £65,000 £45,250 £50,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
716 735 511
As % of all permanent IT jobs located in Northamptonshire 81.36% 85.86% 77.42%
Number of salaries quoted 609 647 425
Average salary £45,000 £37,500 £39,000
Average salary % change year-on-year
+20.00% -3.84%
90% offered a salary of more than £32,500 £27,500 £26,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +3 19 £49,000 +127.90% 1
Kettering 0 1 £37,500 - 2
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 22 May 2015, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 27 (69.23%) ITIL
2 15 (38.46%) Finance
3 13 (33.33%) Microsoft
4 11 (28.21%) ITSM
4 11 (28.21%) Analytical Skills
5 10 (25.64%) Incident Management
5 10 (25.64%) Banking
5 10 (25.64%) MS Office
6 9 (23.08%) Active Directory
6 9 (23.08%) Management Information System
6 9 (23.08%) Change Management
6 9 (23.08%) Problem Management
6 9 (23.08%) Demand Management
6 9 (23.08%) Capacity Management
6 9 (23.08%) Opscode Chef
6 9 (23.08%) Puppet
7 8 (20.51%) Windows
7 8 (20.51%) MS Excel
8 7 (17.95%) C
8 7 (17.95%) Business Continuity
8 7 (17.95%) Welsh Language
8 7 (17.95%) SC Cleared
8 7 (17.95%) Security Cleared
8 7 (17.95%) ITIL Foundation Certificate
9 6 (15.38%) Retail
9 6 (15.38%) SLA
10 5 (12.82%) TCP/IP
10 5 (12.82%) MS Exchange
11 4 (10.26%) MCP
11 4 (10.26%) Intranet

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 22 May 2015, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) MS Exchange
2 3 (7.69%) Lync
2 3 (7.69%) SharePoint
Applications
1 10 (25.64%) MS Office
2 8 (20.51%) MS Excel
3 1 (2.56%) MS PowerPoint
Business Applications
1 1 (2.56%) Dynamics NAV
1 1 (2.56%) Dynamics AX
1 1 (2.56%) Remedy ITSM
Cloud Services
1 3 (7.69%) Office 365
Communications & Networking
1 5 (12.82%) TCP/IP
2 4 (10.26%) Intranet
3 3 (7.69%) Internet
3 3 (7.69%) Extranet
4 1 (2.56%) Firewall
4 1 (2.56%) Intrusion Detection
4 1 (2.56%) ADSL
4 1 (2.56%) Broadband
Database & Business Intelligence
1 1 (2.56%) Relational Database
1 1 (2.56%) RDBMS
1 1 (2.56%) SQL Server
Development Applications
1 1 (2.56%) Team Foundation Server
General
1 15 (38.46%) Finance
2 10 (25.64%) Banking
3 7 (17.95%) Welsh Language
4 6 (15.38%) Retail
5 2 (5.13%) Marketing
6 1 (2.56%) Publishing
Job Titles
1 10 (25.64%) Analyst
2 9 (23.08%) Support Manager
2 9 (23.08%) Applications Support Manager
2 9 (23.08%) Service Manager
2 9 (23.08%) Applications Support
2 9 (23.08%) Applications Manager
3 8 (20.51%) Help Desk Analyst
4 3 (7.69%) Senior Service Manager
4 3 (7.69%) 2nd Line Support
4 3 (7.69%) Senior Manager
4 3 (7.69%) Services Delivery Manager
4 3 (7.69%) Service Desk Manager
4 3 (7.69%) Delivery Manager
5 2 (5.13%) Service Desk Analyst
5 2 (5.13%) Support Analyst
5 2 (5.13%) Sales Executive
5 2 (5.13%) Service Analyst
5 2 (5.13%) Configuration Manager
6 1 (2.56%) Senior Developer
6 1 (2.56%) Cabling Engineer
Libraries, Frameworks & Software Standards
1 1 (2.56%) LINQ
1 1 (2.56%) ASP.NET
1 1 (2.56%) CSS
1 1 (2.56%) HTML
1 1 (2.56%) .NET
Miscellaneous
1 11 (28.21%) Analytical Skills
2 9 (23.08%) Management Information System
3 2 (5.13%) Mainframe
4 1 (2.56%) Smartphone
Operating Systems
1 8 (20.51%) Windows
2 2 (5.13%) UNIX
3 1 (2.56%) Windows Vista
3 1 (2.56%) Windows 7
Processes & Methodologies
1 27 (69.23%) ITIL
2 11 (28.21%) ITSM
3 10 (25.64%) Incident Management
4 9 (23.08%) Change Management
4 9 (23.08%) Problem Management
4 9 (23.08%) Demand Management
4 9 (23.08%) Capacity Management
5 7 (17.95%) Business Continuity
6 4 (10.26%) Stakeholder Management
6 4 (10.26%) Service Delivery
6 4 (10.26%) Operations Management
7 3 (7.69%) Mentoring
7 3 (7.69%) Coaching
8 2 (5.13%) Configuration Management
8 2 (5.13%) Project Management
8 2 (5.13%) Asset Management
8 2 (5.13%) Marketing Strategy
9 1 (2.56%) Refactoring
9 1 (2.56%) Continuous Integration
9 1 (2.56%) Software Architecture
Programming Languages
1 7 (17.95%) C
2 1 (2.56%) C#
2 1 (2.56%) JavaScript
Qualifications
1 7 (17.95%) SC Cleared
1 7 (17.95%) Security Cleared
1 7 (17.95%) ITIL Foundation Certificate
2 4 (10.26%) MCP
3 3 (7.69%) Degree
3 3 (7.69%) MCITP
3 3 (7.69%) Microsoft Certification
3 3 (7.69%) MCSE
3 3 (7.69%) MCSA
4 1 (2.56%) ITIL Certification
Quality Assurance & Compliance
1 6 (15.38%) SLA
2 1 (2.56%) ISO/IEC 27001
2 1 (2.56%) QA
System Software
1 9 (23.08%) Active Directory
Systems Management
1 9 (23.08%) Opscode Chef
1 9 (23.08%) Puppet
Vendors
1 13 (33.33%) Microsoft
2 3 (7.69%) Remedy
3 1 (2.56%) HP
3 1 (2.56%) BMC
3 1 (2.56%) Epicor
3 1 (2.56%) Cisco
3 1 (2.56%) IBM
3 1 (2.56%) Oracle
Northampton, Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 16 hours ago
Kettering, Northamptonshire
Global Technology Solutions Ltd
Salary: benefits
Posted: Yesterday
Kettering, Northamptonshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum + benefits
Posted: 4 days ago