The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 66 57 67
Rank change year-on-year
-9 +10
Permanent jobs citing Service Management 20 15 6
As % of all permanent IT jobs located in Northamptonshire 2.17% 2.27% 0.91%
As % of the Processes & Methodologies category 2.70% 3.10% 1.21%
Number of salaries quoted 20 10 6
Average salary £26,250 £33,750 £40,000
Average salary % change year-on-year
-22.22% -15.62%
90% offered a salary of more than £20,500 £17,500 £31,500
10% offered a salary of more than £50,550 £40,250 £52,500
UK excluding London average salary £42,500 £43,500 £41,500
% change year-on-year
-2.29% +4.81%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
741 484 497
As % of all permanent IT jobs located in Northamptonshire 80.46% 73.22% 75.65%
Number of salaries quoted 669 426 449
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £30,500 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 27 August 2014.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -11 15 £21,500 -38.57%
Daventry -4 2 £47,500 -
Brackley - 1 £37,000 - 1
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 27 August 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 26 (65.00%) ITIL
2 16 (40.00%) ITSM
3 14 (35.00%) TCP/IP
3 14 (35.00%) Retail
4 13 (32.50%) MS Exchange
4 13 (32.50%) Active Directory
5 10 (25.00%) Microsoft
6 9 (22.50%) MS Office
7 8 (20.00%) SLA
8 5 (12.50%) Remedy ITSM
8 5 (12.50%) Root Cause Analysis
8 5 (12.50%) BMC
8 5 (12.50%) Remedy
8 5 (12.50%) MS Excel
8 5 (12.50%) SQL
8 5 (12.50%) SQL Server
9 4 (10.00%) C
9 4 (10.00%) Citrix
9 4 (10.00%) Cisco
9 4 (10.00%) Management Information System
9 4 (10.00%) Scrum
9 4 (10.00%) VMware
9 4 (10.00%) ITIL Foundation Certificate
9 4 (10.00%) Release Management
10 3 (7.50%) XenApp
10 3 (7.50%) XenDesktop
10 3 (7.50%) NetScaler
10 3 (7.50%) SC Cleared
10 3 (7.50%) Security Cleared
10 3 (7.50%) Marketing

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 27 August 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (32.50%) MS Exchange
2 1 (2.50%) CMS
Applications
1 9 (22.50%) MS Office
2 5 (12.50%) MS Excel
Business Applications
1 5 (12.50%) Remedy ITSM
Communications & Networking
1 14 (35.00%) TCP/IP
2 3 (7.50%) NetScaler
3 1 (2.50%) SMTP
Database & Business Intelligence
1 5 (12.50%) SQL Server
2 1 (2.50%) SQL Server 2000
Development Applications
1 1 (2.50%) Visual Studio
General
1 14 (35.00%) Retail
2 3 (7.50%) Marketing
2 3 (7.50%) Welsh Language
3 2 (5.00%) Finance
4 1 (2.50%) Banking
4 1 (2.50%) Retail Banking
Job Titles
1 12 (30.00%) Analyst
2 9 (22.50%) Support Analyst
3 7 (17.50%) 1st Line Support
4 6 (15.00%) Service Analyst
4 6 (15.00%) Service Desk Analyst
5 5 (12.50%) Applications Support
6 4 (10.00%) Consultant
7 3 (7.50%) Technical Consultant
7 3 (7.50%) Senior Technical Consultant
7 3 (7.50%) Deployment Analyst
7 3 (7.50%) Senior Consultant
8 2 (5.00%) 2nd Line Support
8 2 (5.00%) Service Manager
8 2 (5.00%) Network Engineer
8 2 (5.00%) Sales Executive
8 2 (5.00%) Project Manager
9 1 (2.50%) Tester
9 1 (2.50%) Junior
9 1 (2.50%) Test Analyst
9 1 (2.50%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (5.00%) .NET
2 1 (2.50%) XML
2 1 (2.50%) HTML
Miscellaneous
1 4 (10.00%) Management Information System
2 1 (2.50%) Computer Science
2 1 (2.50%) CMDB
2 1 (2.50%) Client/Server
2 1 (2.50%) Blackberry
Operating Systems
1 2 (5.00%) Windows
1 2 (5.00%) Windows 7
2 1 (2.50%) Windows XP
2 1 (2.50%) Windows Vista
Processes & Methodologies
1 26 (65.00%) ITIL
2 16 (40.00%) ITSM
3 5 (12.50%) Root Cause Analysis
4 4 (10.00%) Release Management
4 4 (10.00%) Scrum
5 3 (7.50%) Business Continuity
5 3 (7.50%) Agile Software Development
5 3 (7.50%) Project Management
5 3 (7.50%) Change Management
6 2 (5.00%) E-Commerce
6 2 (5.00%) Supplier Management
6 2 (5.00%) Time Management
6 2 (5.00%) Continuous Improvement
6 2 (5.00%) Marketing Strategy
6 2 (5.00%) Incident Management
6 2 (5.00%) Project Planning
6 2 (5.00%) Stakeholder Management
7 1 (2.50%) Automation Testing
7 1 (2.50%) Matrix Management
7 1 (2.50%) Use Case
Programming Languages
1 5 (12.50%) SQL
2 4 (10.00%) C
3 1 (2.50%) Java
3 1 (2.50%) JavaScript
3 1 (2.50%) VBScript
3 1 (2.50%) VB
Qualifications
1 4 (10.00%) ITIL Foundation Certificate
2 3 (7.50%) SC Cleared
2 3 (7.50%) Security Cleared
3 2 (5.00%) Degree
4 1 (2.50%) MCP
4 1 (2.50%) ISEB
4 1 (2.50%) Microsoft Certification
4 1 (2.50%) ITIL Certification
4 1 (2.50%) MCITP
4 1 (2.50%) ISTQB
Quality Assurance & Compliance
1 8 (20.00%) SLA
System Software
1 13 (32.50%) Active Directory
2 3 (7.50%) VMware ESX
2 3 (7.50%) XenApp
2 3 (7.50%) XenDesktop
3 2 (5.00%) VMware Infrastructure
Vendors
1 10 (25.00%) Microsoft
2 5 (12.50%) BMC
2 5 (12.50%) Remedy
3 4 (10.00%) VMware
3 4 (10.00%) Citrix
3 4 (10.00%) Cisco
4 3 (7.50%) IBM
4 3 (7.50%) HP
Northamptonshire
Global Technology Solutions Ltd
Salary: £17000 - £19000 per annum
Posted: 12 hours ago
Brackley, Northamptonshire
Applause IT Innovation
Salary: £34000 - £40000 per annum + great benefits
Posted: 6 days ago