The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 65 56 67
Rank change year-on-year
-9 +11
Permanent jobs citing Service Management 28 6 7
As % of all permanent IT jobs located in Northamptonshire 2.81% 1.01% 1.08%
As % of the Processes & Methodologies category 3.39% 1.38% 1.37%
Number of salaries quoted 28 5 6
Average salary £20,750 £32,500 £42,500
Average salary % change year-on-year
-36.15% -23.52%
90% offered a salary of more than £18,000 £25,900 £35,000
10% offered a salary of more than £32,975 £44,000 £49,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
827 434 511
As % of all permanent IT jobs located in Northamptonshire 82.87% 72.94% 78.86%
Number of salaries quoted 773 396 478
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £27,000 £32,500 £29,000
10% offered a salary of more than £65,000 £56,500 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 17 October 2014.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 17 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -2 27 £20,500 -35.43% 1
Brackley - 1 £37,000 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 17 October 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (73.91%) ITIL
2 24 (52.17%) Microsoft
3 22 (47.83%) ITSM
4 20 (43.48%) MS Office
5 16 (34.78%) MS Excel
5 16 (34.78%) SC Cleared
5 16 (34.78%) Security Cleared
6 15 (32.61%) C
7 14 (30.43%) Management Information System
7 14 (30.43%) Analytical Skills
8 13 (28.26%) ITIL Foundation Certificate
9 12 (26.09%) TCP/IP
9 12 (26.09%) Active Directory
9 12 (26.09%) MS Exchange
10 11 (23.91%) SLA
10 11 (23.91%) Retail
11 8 (17.39%) Microsoft Certification
12 7 (15.22%) Business Continuity
12 7 (15.22%) Welsh Language
13 5 (10.87%) Remedy ITSM
13 5 (10.87%) BMC
13 5 (10.87%) Remedy
13 5 (10.87%) HP
13 5 (10.87%) Cisco
13 5 (10.87%) MCP
14 4 (8.70%) Windows
14 4 (8.70%) Citrix
14 4 (8.70%) VMware
14 4 (8.70%) Windows 7
15 3 (6.52%) XenApp

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 17 October 2014, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.09%) MS Exchange
2 2 (4.35%) Exchange Server 2003
2 2 (4.35%) Exchange Server 2007
3 1 (2.17%) CMS
Applications
1 20 (43.48%) MS Office
2 16 (34.78%) MS Excel
3 1 (2.17%) Spreadsheet
Business Applications
1 5 (10.87%) Remedy ITSM
Cloud Services
1 2 (4.35%) Office 365
Communications & Networking
1 12 (26.09%) TCP/IP
2 3 (6.52%) NetScaler
3 2 (4.35%) DHCP
4 1 (2.17%) SMTP
Database & Business Intelligence
1 1 (2.17%) SQL Server
General
1 11 (23.91%) Retail
2 7 (15.22%) Welsh Language
3 2 (4.35%) Marketing
3 2 (4.35%) Finance
4 1 (2.17%) Publishing
4 1 (2.17%) Banking
4 1 (2.17%) Retail Banking
Job Titles
1 18 (39.13%) Analyst
2 14 (30.43%) Service Analyst
3 12 (26.09%) Support Analyst
4 8 (17.39%) Service Desk Analyst
5 7 (15.22%) Help Desk Analyst
5 7 (15.22%) 1st Line Support
6 6 (13.04%) Customer Analyst
6 6 (13.04%) 1st Line Support Analyst
7 4 (8.70%) Consultant
7 4 (8.70%) 2nd Line Support
8 3 (6.52%) Senior Consultant
8 3 (6.52%) Technical Consultant
8 3 (6.52%) Senior Technical Consultant
9 2 (4.35%) Network Engineer
9 2 (4.35%) Sales Executive
9 2 (4.35%) Administrator
9 2 (4.35%) Senior Analyst
9 2 (4.35%) Cabling Engineer
9 2 (4.35%) Project Manager
10 1 (2.17%) Junior
Libraries, Frameworks & Software Standards
1 1 (2.17%) HTML
1 1 (2.17%) .NET
1 1 (2.17%) XML
Miscellaneous
1 14 (30.43%) Management Information System
1 14 (30.43%) Analytical Skills
2 1 (2.17%) Client/Server
2 1 (2.17%) Computer Science
2 1 (2.17%) CMDB
Operating Systems
1 4 (8.70%) Windows
1 4 (8.70%) Windows 7
2 3 (6.52%) Windows Server 2003
2 3 (6.52%) Windows Vista
2 3 (6.52%) Windows Server 2008
3 1 (2.17%) Windows XP
3 1 (2.17%) Windows 8
Processes & Methodologies
1 34 (73.91%) ITIL
2 22 (47.83%) ITSM
3 7 (15.22%) Business Continuity
4 3 (6.52%) Agile Software Development
4 3 (6.52%) Change Management
4 3 (6.52%) Scrum
4 3 (6.52%) Mentoring
5 2 (4.35%) Coaching
5 2 (4.35%) Line Management
5 2 (4.35%) Time Management
5 2 (4.35%) Marketing Strategy
5 2 (4.35%) Stakeholder Management
5 2 (4.35%) Project Planning
5 2 (4.35%) Problem Management
5 2 (4.35%) Project Management
5 2 (4.35%) E-Commerce
6 1 (2.17%) Mobile Commerce
6 1 (2.17%) Configuration Management
6 1 (2.17%) Process Management
6 1 (2.17%) Risk Management
Programming Languages
1 15 (32.61%) C
2 1 (2.17%) Java
2 1 (2.17%) JavaScript
2 1 (2.17%) SQL
Qualifications
1 16 (34.78%) SC Cleared
1 16 (34.78%) Security Cleared
2 13 (28.26%) ITIL Foundation Certificate
3 8 (17.39%) Microsoft Certification
4 5 (10.87%) MCP
5 1 (2.17%) ISEB
5 1 (2.17%) ITIL Certification
5 1 (2.17%) ISTQB
5 1 (2.17%) Degree
Quality Assurance & Compliance
1 11 (23.91%) SLA
System Software
1 12 (26.09%) Active Directory
2 3 (6.52%) VMware ESX
2 3 (6.52%) XenApp
2 3 (6.52%) XenDesktop
3 2 (4.35%) VMware Infrastructure
Systems Management
1 2 (4.35%) OpenView
1 2 (4.35%) OVSD
1 2 (4.35%) SCCM
Vendors
1 24 (52.17%) Microsoft
2 5 (10.87%) HP
2 5 (10.87%) Cisco
2 5 (10.87%) BMC
2 5 (10.87%) Remedy
3 4 (8.70%) VMware
3 4 (8.70%) Citrix
4 3 (6.52%) IBM
5 1 (2.17%) ServiceNow
Northamptonshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £35000 - £38000 per annum + Bonus Pension
Posted: 3 days ago