The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 54 68 53
Rank change year-on-year
+14 -15
Permanent jobs citing Service Management 28 20 15
As % of all permanent IT jobs located in Northamptonshire 2.99% 2.17% 2.31%
As % of the Processes & Methodologies category 3.45% 2.66% 3.01%
Number of salaries quoted 26 20 10
Average salary £37,500 £26,250 £33,750
Average salary % change year-on-year
+42.85% -22.22%
90% offered a salary of more than £19,375 £20,500 £17,500
10% offered a salary of more than £62,500 £50,550 £40,250
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
811 752 499
As % of all permanent IT jobs located in Northamptonshire 86.74% 81.47% 76.77%
Number of salaries quoted 737 679 438
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £27,000 £30,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 28 August 2015.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -1 18 £22,500 +4.65%
Kettering - 6 £37,500 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 28 August 2015, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (66.67%) ITIL
2 25 (49.02%) ITSM
3 20 (39.22%) Microsoft
4 19 (37.25%) MS Office
4 19 (37.25%) MS Excel
4 19 (37.25%) Finance
4 19 (37.25%) Analytical Skills
5 17 (33.33%) Management Information System
5 17 (33.33%) Business Continuity
5 17 (33.33%) C
5 17 (33.33%) SC Cleared
5 17 (33.33%) Security Cleared
5 17 (33.33%) ITIL Foundation Certificate
6 14 (27.45%) Welsh Language
7 11 (21.57%) Change Management
8 10 (19.61%) Problem Management
8 10 (19.61%) Banking
8 10 (19.61%) Incident Management
8 10 (19.61%) Capacity Management
8 10 (19.61%) Demand Management
9 8 (15.69%) Opscode Chef
9 8 (15.69%) Puppet
9 8 (15.69%) Stakeholder Management
9 8 (15.69%) .NET
10 7 (13.73%) SQL Server
10 7 (13.73%) Team Foundation Server
11 6 (11.76%) Software Architecture
11 6 (11.76%) Relational Database
11 6 (11.76%) Continuous Integration
11 6 (11.76%) Service Delivery

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 28 August 2015, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.92%) IIS
1 2 (3.92%) SharePoint
1 2 (3.92%) MS Exchange
Applications
1 19 (37.25%) MS Office
1 19 (37.25%) MS Excel
2 2 (3.92%) MS Visio
Business Applications
1 1 (1.96%) Remedy ITSM
Communications & Networking
1 2 (3.92%) TCP/IP
Database & Business Intelligence
1 7 (13.73%) SQL Server
2 6 (11.76%) RDBMS
2 6 (11.76%) Relational Database
Development Applications
1 7 (13.73%) Team Foundation Server
General
1 19 (37.25%) Finance
2 14 (27.45%) Welsh Language
3 10 (19.61%) Banking
4 5 (9.80%) Marketing
5 4 (7.84%) Retail
Job Titles
1 18 (35.29%) Analyst
2 17 (33.33%) Help Desk Analyst
3 11 (21.57%) Applications Support
4 10 (19.61%) Support Manager
4 10 (19.61%) Applications Support Manager
4 10 (19.61%) Applications Manager
5 7 (13.73%) Service Manager
6 6 (11.76%) Developer
7 4 (7.84%) Services Delivery Manager
7 4 (7.84%) Sales Executive
7 4 (7.84%) Delivery Manager
8 3 (5.88%) Senior Service Manager
8 3 (5.88%) Help Desk Support
8 3 (5.88%) AWS Developer
8 3 (5.88%) Senior Manager
8 3 (5.88%) Senior Developer
8 3 (5.88%) 1st Line Support
9 2 (3.92%) 2nd Line Support
9 2 (3.92%) Architect
9 2 (3.92%) Software Sales Executive
Libraries, Frameworks & Software Standards
1 8 (15.69%) .NET
2 6 (11.76%) ASP.NET
2 6 (11.76%) CSS
2 6 (11.76%) LINQ
2 6 (11.76%) HTML
Miscellaneous
1 19 (37.25%) Analytical Skills
2 17 (33.33%) Management Information System
3 2 (3.92%) Client/Server
Operating Systems
1 2 (3.92%) Windows
Processes & Methodologies
1 34 (66.67%) ITIL
2 25 (49.02%) ITSM
3 17 (33.33%) Business Continuity
4 11 (21.57%) Change Management
5 10 (19.61%) Incident Management
5 10 (19.61%) Problem Management
5 10 (19.61%) Demand Management
5 10 (19.61%) Capacity Management
6 8 (15.69%) Stakeholder Management
7 6 (11.76%) Service Delivery
7 6 (11.76%) OOP
7 6 (11.76%) OO
7 6 (11.76%) Continuous Integration
7 6 (11.76%) Software Architecture
7 6 (11.76%) Refactoring
8 5 (9.80%) Marketing Strategy
9 4 (7.84%) Operations Management
10 3 (5.88%) ITIL V3
11 2 (3.92%) Asset Management
11 2 (3.92%) TOGAF
Programming Languages
1 17 (33.33%) C
2 6 (11.76%) C#
2 6 (11.76%) JavaScript
3 3 (5.88%) SQL
Qualifications
1 17 (33.33%) SC Cleared
1 17 (33.33%) Security Cleared
1 17 (33.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (9.80%) SLA
System Software
1 2 (3.92%) Active Directory
Systems Management
1 8 (15.69%) Puppet
1 8 (15.69%) Opscode Chef
Vendors
1 20 (39.22%) Microsoft
2 6 (11.76%) Oracle
3 3 (5.88%) Remedy
4 2 (3.92%) Unisys
5 1 (1.96%) BMC