The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 66 50 62
Rank change year-on-year
-16 +12
Permanent jobs citing Service Management 16 24 12
As % of all permanent IT jobs located in Northamptonshire 2.15% 3.20% 1.64%
As % of the Processes & Methodologies category 2.44% 3.60% 1.96%
Number of salaries quoted 13 22 10
Average salary £21,000 £40,000 £26,000
Average salary % change year-on-year
-47.50% +53.84%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
657 667 612
As % of all permanent IT jobs located in Northamptonshire 88.19% 88.81% 83.72%
Number of salaries quoted 456 615 537
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,500 £31,500 £29,000
10% offered a salary of more than £56,760 £63,500 £65,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northamptonshire region.

Service Management Salary Trend in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Management across the Northamptonshire region over the 3 months to 8 February 2016.

Service Management Salary Histogram in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -12 7 £43,596 -3.12% 1
Kettering +2 2 £44,000 +51.72% 1
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 8 February 2016, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 20 (66.67%) ITIL
1 20 (66.67%) Microsoft
1 20 (66.67%) Analytical Skills
2 19 (63.33%) ITSM
3 17 (56.67%) MS Excel
4 16 (53.33%) MS Office
4 16 (53.33%) C
4 16 (53.33%) Management Information System
4 16 (53.33%) SC Cleared
4 16 (53.33%) Security Cleared
5 14 (46.67%) Welsh Language
5 14 (46.67%) Business Continuity
6 9 (30.00%) ITIL Foundation Certificate
7 6 (20.00%) Service Delivery
8 5 (16.67%) Incident Management
9 4 (13.33%) Continuous Improvement
9 4 (13.33%) Degree
9 4 (13.33%) Process Management
9 4 (13.33%) ITIL Certification
9 4 (13.33%) WAN
10 3 (10.00%) TCP/IP
10 3 (10.00%) DNS
10 3 (10.00%) CCNA
10 3 (10.00%) Active Directory
10 3 (10.00%) Cisco Certification
10 3 (10.00%) Microsoft Certification
10 3 (10.00%) MCSE
10 3 (10.00%) VoIP
10 3 (10.00%) Unix
10 3 (10.00%) Windows

Service Management
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 8 February 2016, IT jobs across the Northamptonshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.33%) SharePoint
1 1 (3.33%) SharePoint 2013
1 1 (3.33%) SharePoint Server
Applications
1 17 (56.67%) MS Excel
2 16 (53.33%) MS Office
Communications & Networking
1 4 (13.33%) WAN
2 3 (10.00%) DNS
2 3 (10.00%) Firewall
2 3 (10.00%) Internet
2 3 (10.00%) TCP/IP
2 3 (10.00%) VoIP
2 3 (10.00%) Wi-Fi
2 3 (10.00%) Wireless
3 1 (3.33%) LAN
Database & Business Intelligence
1 2 (6.67%) RDBMS
1 2 (6.67%) Relational Database
1 2 (6.67%) SQL Server
2 1 (3.33%) SQL Server Integration Services
2 1 (3.33%) SQL Server Reporting Services
Development Applications
1 2 (6.67%) Team Foundation Server
General
1 14 (46.67%) Welsh Language
2 1 (3.33%) Finance
2 1 (3.33%) Legal
Job Titles
1 16 (53.33%) Analyst
1 16 (53.33%) First Line Help Desk Analyst
1 16 (53.33%) Help Desk Analyst
1 16 (53.33%) Service Analyst
2 14 (46.67%) Customer Analyst
3 7 (23.33%) Service Manager
4 4 (13.33%) Delivery Manager
4 4 (13.33%) Services Delivery Manager
5 3 (10.00%) Developer
5 3 (10.00%) IT Manager
5 3 (10.00%) IT Services Manager
5 3 (10.00%) Senior IT Support
5 3 (10.00%) Senior Support Engineer
5 3 (10.00%) Support Engineer
6 2 (6.67%) 1st Line Service Desk Analyst
6 2 (6.67%) 1st Line Support Analyst
6 2 (6.67%) First Line Help Desk Support
6 2 (6.67%) ITIL Expert
6 2 (6.67%) ITIL Service Manager
6 2 (6.67%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 3 (10.00%) .NET
2 2 (6.67%) ASP.NET
2 2 (6.67%) CSS
2 2 (6.67%) HTML
2 2 (6.67%) LINQ
3 1 (3.33%) .NET Framework
3 1 (3.33%) Classic ASP
Miscellaneous
1 20 (66.67%) Analytical Skills
2 16 (53.33%) Management Information System
Operating Systems
1 3 (10.00%) Linux
1 3 (10.00%) Unix
1 3 (10.00%) Windows
1 3 (10.00%) Windows Server
Processes & Methodologies
1 20 (66.67%) ITIL
2 19 (63.33%) ITSM
3 14 (46.67%) Business Continuity
4 6 (20.00%) Service Delivery
5 5 (16.67%) Incident Management
6 4 (13.33%) Continuous Improvement
6 4 (13.33%) Process Management
7 3 (10.00%) ITIL V3
7 3 (10.00%) Kalman Filter
8 2 (6.67%) Change Control
8 2 (6.67%) Change Management
8 2 (6.67%) Continuous Integration
8 2 (6.67%) Line Management
8 2 (6.67%) OO
8 2 (6.67%) OOP
8 2 (6.67%) Problem Management
8 2 (6.67%) Refactoring
8 2 (6.67%) Software Architecture
8 2 (6.67%) SOLID
9 1 (3.33%) Business Intelligence
Programming Languages
1 16 (53.33%) C
2 3 (10.00%) C#
3 2 (6.67%) JavaScript
4 1 (3.33%) PowerShell
4 1 (3.33%) SQL
4 1 (3.33%) VB
4 1 (3.33%) VB.NET
4 1 (3.33%) VB6
4 1 (3.33%) VBA
Qualifications
1 16 (53.33%) SC Cleared
1 16 (53.33%) Security Cleared
2 9 (30.00%) ITIL Foundation Certificate
3 4 (13.33%) Degree
3 4 (13.33%) ITIL Certification
4 3 (10.00%) CCNA
4 3 (10.00%) Cisco Certification
4 3 (10.00%) MCSE
4 3 (10.00%) Microsoft Certification
5 1 (3.33%) HND
System Software
1 3 (10.00%) Active Directory
1 3 (10.00%) VMware Infrastructure
Vendors
1 20 (66.67%) Microsoft
2 3 (10.00%) Brocade
2 3 (10.00%) Cisco
2 3 (10.00%) VMware
3 2 (6.67%) Oracle
4 1 (3.33%) Avaya
4 1 (3.33%) SAP
Kettering, Northamptonshire
Global Technology Solutions Ltd
Salary: £42000 - £46000 per annum + Benefits
Posted: 22 hours ago
Northamptonshire
Mercedes
Salary: Competitive
Posted: 25 days ago
Northampton
Computer Futures
Salary: £40000 - £46000 per annum + competitive
Posted: 27 days ago