The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 31 - 33
Rank change year-on-year
- 0
Permanent jobs citing Service Management 3 0 5
As % of all permanent IT jobs located in Northern Ireland 2.05% - 2.43%
As % of the Processes & Methodologies category 2.54% - 2.91%
Number of salaries quoted 2 0 3
Average salary £55,000 - £23,500
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
118 90 172
As % of all permanent IT jobs located in Northern Ireland 80.82% 81.82% 83.50%
Number of salaries quoted 88 55 112
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £35,000 £26,500 £23,500
10% offered a salary of more than £65,000 £50,000 £45,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Northern Ireland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northern Ireland

Service Management
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northern Ireland region.

Service Management Salary Trend in Northern Ireland

Service Management
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Northern Ireland region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim - 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 10 February 2016, IT jobs across the Northern Ireland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (66.67%) SLA
1 4 (66.67%) Microsoft
1 4 (66.67%) Change Management
1 4 (66.67%) Finance
2 3 (50.00%) Quality Management
2 3 (50.00%) IVR
2 3 (50.00%) Degree
2 3 (50.00%) WFM
2 3 (50.00%) QA
2 3 (50.00%) Performance Management
2 3 (50.00%) GAP Analysis
2 3 (50.00%) MS Office
2 3 (50.00%) Continuous Improvement
2 3 (50.00%) Performance Metrics
2 3 (50.00%) CRM
3 2 (33.33%) ITIL
3 2 (33.33%) PRINCE2
4 1 (16.67%) Knowledge Management
4 1 (16.67%) .NET Framework
4 1 (16.67%) Service Delivery
4 1 (16.67%) SC Cleared
4 1 (16.67%) Security Cleared
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Open Source
4 1 (16.67%) ITIL V3
4 1 (16.67%) Remedy ITSM
4 1 (16.67%) Windows
4 1 (16.67%) MS Excel
4 1 (16.67%) ITIL Certification
4 1 (16.67%) BMC

Service Management
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 10 February 2016, IT jobs across the Northern Ireland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) IIS
Applications
1 3 (50.00%) MS Office
2 1 (16.67%) MS Excel
Business Applications
1 1 (16.67%) Remedy ITSM
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 4 (66.67%) Finance
Job Titles
1 3 (50.00%) Project Manager
1 3 (50.00%) Transformation Manager
2 2 (33.33%) Service Manager
2 2 (33.33%) Transformation Project Manager
3 1 (16.67%) Delivery Manager
3 1 (16.67%) IT Manager
3 1 (16.67%) IT Services Manager
3 1 (16.67%) Services Delivery Manager
3 1 (16.67%) Technical Manager
3 1 (16.67%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
1 1 (16.67%) .NET Framework
Miscellaneous
1 3 (50.00%) IVR
1 3 (50.00%) Performance Metrics
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2008
1 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 4 (66.67%) Change Management
2 3 (50.00%) Continuous Improvement
2 3 (50.00%) CRM
2 3 (50.00%) GAP Analysis
2 3 (50.00%) Performance Management
2 3 (50.00%) Quality Management
2 3 (50.00%) WFM
3 2 (33.33%) ITIL
3 2 (33.33%) PRINCE2
4 1 (16.67%) Change Control
4 1 (16.67%) ITIL V3
4 1 (16.67%) ITSM
4 1 (16.67%) Knowledge Management
4 1 (16.67%) Open Source
4 1 (16.67%) OSINT
4 1 (16.67%) PRINCE
4 1 (16.67%) Risk Management
4 1 (16.67%) Service Delivery
Qualifications
1 3 (50.00%) Degree
2 1 (16.67%) ITIL Certification
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 4 (66.67%) SLA
2 3 (50.00%) QA
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) BMC
2 1 (16.67%) Remedy