The table below looks at the statistics for Service Management skills in IT jobs advertised for the Northern Ireland region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Management
Rank 24 - 32
Rank change year-on-year
- 0
Permanent jobs citing Service Management 1 0 1
As % of all permanent IT jobs located in Northern Ireland 0.81% - 0.59%
As % of the Processes & Methodologies category 0.92% - 0.70%
Number of salaries quoted 1 0 1
Median salary £38,000 - £42,000
UK excluding London median salary £42,091 £45,000 £45,600
% change year-on-year
-6.46% -1.31%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Permanent IT job ads with a match in the
Processes & Methodologies category
109 152 142
As % of all permanent IT jobs located in Northern Ireland 88.62% 91.02% 84.02%
Number of salaries quoted 82 74 90
Median salary £38,000 £38,000 £32,500
Median salary % change year-on-year
- +16.92%
90% offered a salary of more than £25,000 £30,000 £25,000
10% offered a salary of more than £60,000 £55,000 £45,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Northern Ireland

The demand trend of job ads across the Northern Ireland region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Northern Ireland

Service Management
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Northern Ireland region.

Service Management Salary Trend in Northern Ireland

Service Management
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Northern Ireland region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim - 1 £38,000 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 28 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for Service Management.

1 4 (100.00%) Microsoft
1 4 (100.00%) QA
1 4 (100.00%) Continuous Improvement
2 3 (75.00%) Performance Metrics
2 3 (75.00%) Performance Management
2 3 (75.00%) CRM
2 3 (75.00%) MS Office
2 3 (75.00%) SLA
2 3 (75.00%) Quality Management
2 3 (75.00%) Change Management
2 3 (75.00%) GAP Analysis
2 3 (75.00%) IVR
2 3 (75.00%) Finance
2 3 (75.00%) Degree
2 3 (75.00%) WFM
3 1 (25.00%) Tandberg
3 1 (25.00%) Video Conferencing
3 1 (25.00%) Cisco ASA
3 1 (25.00%) Waterfall
3 1 (25.00%) Skype for Business
3 1 (25.00%) Data Centre
3 1 (25.00%) Cisco Wireless
3 1 (25.00%) Process Improvement
3 1 (25.00%) NetScaler
3 1 (25.00%) Citrix
3 1 (25.00%) CheckPoint
3 1 (25.00%) DMZ
3 1 (25.00%) Internet
3 1 (25.00%) Cisco
3 1 (25.00%) ITIL

Service Management
Top Related IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Skype for Business
Applications
1 3 (75.00%) MS Office
2 1 (25.00%) MS Excel
Business Applications
1 1 (25.00%) assyst
Communications & Networking
1 1 (25.00%) Cisco ASA
1 1 (25.00%) Cisco Wireless
1 1 (25.00%) DMZ
1 1 (25.00%) Firewall
1 1 (25.00%) Internet
1 1 (25.00%) LAN
1 1 (25.00%) NetScaler
1 1 (25.00%) VPN
1 1 (25.00%) WAN
1 1 (25.00%) Wireless
General
1 3 (75.00%) Finance
Job Titles
1 3 (75.00%) Transformation Manager
2 2 (50.00%) Project Manager
2 2 (50.00%) Transformation Project Manager
3 1 (25.00%) Analyst
3 1 (25.00%) Network Analyst
3 1 (25.00%) Network Support
3 1 (25.00%) Network Support Analyst
3 1 (25.00%) Support Analyst
Miscellaneous
1 3 (75.00%) IVR
1 3 (75.00%) Performance Metrics
2 1 (25.00%) Data Centre
2 1 (25.00%) Management Information System
2 1 (25.00%) Video Conferencing
Processes & Methodologies
1 4 (100.00%) Continuous Improvement
2 3 (75.00%) Change Management
2 3 (75.00%) CRM
2 3 (75.00%) GAP Analysis
2 3 (75.00%) Performance Management
2 3 (75.00%) Quality Management
2 3 (75.00%) WFM
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) ITIL
3 1 (25.00%) Process Improvement
3 1 (25.00%) Process Management
3 1 (25.00%) Risk Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Supplier Management
3 1 (25.00%) Waterfall
Qualifications
1 3 (75.00%) Degree
Quality Assurance & Compliance
1 4 (100.00%) QA
2 3 (75.00%) SLA
3 1 (25.00%) ISO/IEC 27001
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) CheckPoint
2 1 (25.00%) Cisco
2 1 (25.00%) Citrix
2 1 (25.00%) Tandberg