Technical Support Jobs in Northern Ireland

Technical Support
UK > Northern Ireland

The median Technical Support salary in Northern Ireland is £37,250 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 65 93 74
Rank change year-on-year +28 -19 -
Permanent jobs requiring a Technical Support 13 7 9
As % of all permanent jobs advertised in Northern Ireland 1.88% 0.82% 1.33%
As % of the Job Titles category 1.96% 0.86% 1.41%
Number of salaries quoted 12 6 9
10th Percentile £31,250 £24,375 -
25th Percentile £32,375 £27,813 £26,250
Median annual salary (50th Percentile) £37,250 £33,750 £27,500
Median % change year-on-year +10.37% +22.73% -
75th Percentile £45,938 £38,438 £42,500
90th Percentile £63,750 £43,125 -
UK median annual salary £33,250 £37,500 £31,500
% change year-on-year -11.33% +19.05% -

All Permanent IT Job Vacancies
Northern Ireland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northern Ireland with a recognized job title 662 812 640
% of permanent jobs with a recognized job title 95.53% 95.19% 94.26%
Number of salaries quoted 324 452 335
10th Percentile £30,000 £31,250 £27,500
25th Percentile £37,875 £36,250 £32,500
Median annual salary (50th Percentile) £55,000 £50,000 £44,500
Median % change year-on-year +10.00% +12.36% +11.25%
75th Percentile £67,500 £62,500 £58,750
90th Percentile £87,500 £68,975 £67,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

Technical Support
Job Vacancy Trend in Northern Ireland

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Technical Support in Northern Ireland

Technical Support
Salary Trend in Northern Ireland

3-month moving average salary quoted in jobs citing Technical Support in Northern Ireland.

Salary trend for Technical Support in Northern Ireland

Technical Support
Salary Histogram in Northern Ireland

Salary distribution for jobs citing Technical Support in Northern Ireland over the 6 months to 23 April 2024.

Salary histogram for Technical Support in Northern Ireland

Technical Support
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Northern Ireland region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +35 13 £37,250 +2.76% 3
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Northern Ireland

For the 6 months to 23 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region featuring Technical Support in the job title.

1 9 (69.23%) Telecoms
2 8 (61.54%) SharePoint
2 8 (61.54%) Microsoft
3 6 (46.15%) Business Intelligence
3 6 (46.15%) SAP
3 6 (46.15%) Finance
3 6 (46.15%) Manufacturing
3 6 (46.15%) Electronics
3 6 (46.15%) Marketing
3 6 (46.15%) Programme Management
3 6 (46.15%) Digital Marketing
3 6 (46.15%) Mentoring
3 6 (46.15%) Coaching
3 6 (46.15%) Public Sector
4 5 (38.46%) Microsoft 365
4 5 (38.46%) Windows
4 5 (38.46%) TCP/IP
4 5 (38.46%) DNS
5 3 (23.08%) HTTP
5 3 (23.08%) Microsoft Office
5 3 (23.08%) MS Visio
5 3 (23.08%) CSS
5 3 (23.08%) XML
5 3 (23.08%) JavaScript
5 3 (23.08%) Incident Management
5 3 (23.08%) Ciena
5 3 (23.08%) Hyper-V
5 3 (23.08%) Network Management
5 3 (23.08%) GCC
5 3 (23.08%) Performance Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (61.54%) SharePoint
2 2 (15.38%) IIS
Applications
1 3 (23.08%) Microsoft Office
1 3 (23.08%) MS Visio
Cloud Services
1 5 (38.46%) Microsoft 365
2 3 (23.08%) OneDrive
3 2 (15.38%) Azure
Communications & Networking
1 5 (38.46%) DNS
1 5 (38.46%) TCP/IP
2 3 (23.08%) HTTP
3 2 (15.38%) DHCP
3 2 (15.38%) Firewall
3 2 (15.38%) Remote Desktop
3 2 (15.38%) VPN
Development Applications
1 3 (23.08%) GCC
General
1 9 (69.23%) Telecoms
2 6 (46.15%) Electronics
2 6 (46.15%) Finance
2 6 (46.15%) Manufacturing
2 6 (46.15%) Marketing
2 6 (46.15%) Public Sector
3 3 (23.08%) Social Skills
4 1 (7.69%) French Language
4 1 (7.69%) Portuguese Language
4 1 (7.69%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (23.08%) CSS
1 3 (23.08%) XML
Operating Systems
1 5 (38.46%) Windows
2 2 (15.38%) Windows Server
2 2 (15.38%) Windows Server 2012
2 2 (15.38%) Windows Server 2016
2 2 (15.38%) Windows Server 2019
Processes & Methodologies
1 6 (46.15%) Business Intelligence
1 6 (46.15%) Coaching
1 6 (46.15%) Digital Marketing
1 6 (46.15%) Mentoring
1 6 (46.15%) Programme Management
2 3 (23.08%) Customer Experience
2 3 (23.08%) Customer Service
2 3 (23.08%) Customer-Centricity
2 3 (23.08%) Escalation Management
2 3 (23.08%) Incident Management
2 3 (23.08%) Network Management
2 3 (23.08%) People Management
2 3 (23.08%) Performance Management
2 3 (23.08%) Presales
3 2 (15.38%) Migration
4 1 (7.69%) Process Improvement
Programming Languages
1 3 (23.08%) JavaScript
Qualifications
1 3 (23.08%) Degree
System Software
1 3 (23.08%) Hyper-V
2 2 (15.38%) Active Directory
2 2 (15.38%) VMware Infrastructure
Vendors
1 8 (61.54%) Microsoft
2 6 (46.15%) SAP
3 3 (23.08%) Ciena
3 3 (23.08%) VMware
4 1 (7.69%) Veeam