The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Norwich region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - - 46
Permanent jobs citing Customer Engagement 0 0 2
As % of all permanent IT jobs located in Norwich - - 0.58%
As % of the Processes & Methodologies category - - 0.84%
Number of salaries quoted 0 0 2
Average salary - - £47,500
UK excluding London average salary £48,750 £42,500 £52,500
% change year-on-year
+14.70% -19.04%
Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
208 246 239
As % of all permanent IT jobs located in Norwich 84.21% 72.57% 69.28%
Number of salaries quoted 185 230 184
Average salary £40,000 £32,500 £35,000
Average salary % change year-on-year
+23.07% -7.14%
90% offered a salary of more than £28,800 £27,500 £25,000
10% offered a salary of more than £82,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
Norfolk

Customer Engagement
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Norwich

Customer Engagement
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Norwich region.

Customer Engagement Salary Trend in Norwich

Customer Engagement
Top 4 Related IT Skills in Norwich

For the 6 months to 1 August 2014, IT jobs across the Norwich region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) E-Commerce
1 1 (100.00%) Web Analytics
1 1 (100.00%) SaaS
1 1 (100.00%) Analytics

Customer Engagement
Top Related IT Skills in Norwich by Category

For the 6 months to 1 August 2014, IT jobs across the Norwich region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Cloud Services
1 1 (100.00%) SaaS
Job Titles
1 1 (100.00%) Sales Director
Processes & Methodologies
1 1 (100.00%) E-Commerce
1 1 (100.00%) Web Analytics
1 1 (100.00%) Analytics