The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank - 41 34
Permanent jobs requiring a Help Desk Analyst 0 1 6
As % of all permanent IT jobs located in Norwich - 0.43% 2.17%
As % of the Job Titles category - 0.43% 2.20%
Number of salaries quoted 0 1 6
Average salary - £10,750 £17,000
Average salary % change year-on-year
- -36.76%
UK excluding London average salary £21,000 £20,000 £19,500
% change year-on-year
+5.00% +2.56%
Help Desk Analyst
Norfolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
189 232 273
As % of all permanent IT jobs located in Norwich 97.42% 99.15% 98.56%
Number of salaries quoted 167 194 222
Average salary £40,000 £37,500 £32,100
Average salary % change year-on-year
+6.66% +16.82%
90% offered a salary of more than £25,000 £24,000 £21,500
10% offered a salary of more than £52,500 £50,000 £42,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Norwich region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Norwich

Help Desk Analyst
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Norwich region.

Help Desk Analyst Salary Trend in Norwich

Help Desk Analyst
Top 6 Related IT Skills in Norwich

For the 6 months to 27 February 2015, IT jobs across the Norwich region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) MS Excel
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) MS PowerPoint
1 1 (100.00%) ITIL Foundation Certificate

Help Desk Analyst
Top Related IT Skills in Norwich by Category

For the 6 months to 27 February 2015, IT jobs across the Norwich region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Excel
1 1 (100.00%) MS PowerPoint
Processes & Methodologies
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Microsoft