The statistics below represent IT jobs advertised across the Norwich region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Help Desk Support
Rank - - 42
Permanent jobs requiring a Help Desk Support 0 0 5
As % of all permanent IT jobs located in Norwich - - 1.90%
As % of the Job Titles category - - 1.93%
Number of salaries quoted 0 0 4
Median salary - - £19,250
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year
+2.27% -
Help Desk Support
Norfolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
136 193 259
As % of all permanent IT jobs located in Norwich 97.84% 98.97% 98.48%
Number of salaries quoted 101 160 220
Median salary £32,500 £37,500 £34,000
Median salary % change year-on-year
-13.33% +10.29%
90% offered a salary of more than £21,500 £24,500 £20,000
10% offered a salary of more than £52,000 £42,500 £45,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in Norwich

The demand trend of job ads across the Norwich region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Norwich

Help Desk Support
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Norwich region.

Help Desk Support Salary Trend in Norwich

Help Desk Support Skill Set
Top 22 Related IT Skills in Norwich

For the 6 months to 1 May 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norwich region featuring Help Desk Support in the job title.

1 4 (100.00%) C
1 4 (100.00%) ITIL
1 4 (100.00%) Windows
1 4 (100.00%) MCSE
1 4 (100.00%) LAN
1 4 (100.00%) VoIP
1 4 (100.00%) WAN
1 4 (100.00%) Microsoft
1 4 (100.00%) CCNA
1 4 (100.00%) Active Directory
1 4 (100.00%) Cisco Certification
1 4 (100.00%) Microsoft Certification
1 4 (100.00%) Windows Server 2003
1 4 (100.00%) Disaster Recovery
1 4 (100.00%) Firewall
1 4 (100.00%) Business Continuity
1 4 (100.00%) SCCM
1 4 (100.00%) Hyper-V
1 4 (100.00%) Skype for Business
1 4 (100.00%) Windows Server 2012
1 4 (100.00%) Network Monitoring
1 4 (100.00%) Windows Server

Help Desk Support Skill Set
Top Related IT Skills in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (100.00%) Skype for Business
Communications & Networking
1 4 (100.00%) Firewall
1 4 (100.00%) LAN
1 4 (100.00%) VoIP
1 4 (100.00%) WAN
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
1 4 (100.00%) Windows Server 2003
1 4 (100.00%) Windows Server 2012
Processes & Methodologies
1 4 (100.00%) Business Continuity
1 4 (100.00%) Disaster Recovery
1 4 (100.00%) ITIL
1 4 (100.00%) Network Monitoring
Programming Languages
1 4 (100.00%) C
Qualifications
1 4 (100.00%) CCNA
1 4 (100.00%) Cisco Certification
1 4 (100.00%) MCSE
1 4 (100.00%) Microsoft Certification
System Software
1 4 (100.00%) Active Directory
1 4 (100.00%) Hyper-V
Systems Management
1 4 (100.00%) SCCM
Vendors
1 4 (100.00%) Microsoft