The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Nottingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 92 84 93
Rank change year-on-year
-8 +9
Permanent jobs requiring a 2nd Line Support 6 5 1
As % of all permanent IT jobs located in Nottingham 0.51% 0.49% 0.10%
As % of the Job Titles category 0.53% 0.51% 0.11%
Number of salaries quoted 6 3 1
Average salary £22,000 £21,000 £25,000
Average salary % change year-on-year
+4.76% -16.00%
UK excluding London average salary £24,500 £24,500 £25,000
% change year-on-year
- -2.00%
2nd Line Support
Nottinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Nottingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Nottingham
Permanent IT job ads with a match in the
Job Titles category
1141 973 907
As % of all permanent IT jobs located in Nottingham 97.19% 96.15% 95.17%
Number of salaries quoted 926 725 796
Average salary £39,000 £37,500 £35,000
Average salary % change year-on-year
+4.00% +7.14%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £53,458 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Nottingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Nottingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Nottingham

2nd Line Support
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Nottingham region.

2nd Line Support Salary Trend in Nottingham

2nd Line Support
Top 30 Related IT Skills in Nottingham

For the 6 months to 22 May 2015, IT jobs across the Nottingham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 20 (95.24%) Windows
2 13 (61.90%) Active Directory
3 12 (57.14%) Windows 7
4 9 (42.86%) Finance
5 8 (38.10%) VMware
6 6 (28.57%) Microsoft
6 6 (28.57%) SQL Server
6 6 (28.57%) Windows XP
7 5 (23.81%) SQL
7 5 (23.81%) Degree
7 5 (23.81%) VMware Infrastructure
8 4 (19.05%) ITIL
8 4 (19.05%) SharePoint
9 3 (14.29%) ETL
9 3 (14.29%) T-SQL
9 3 (14.29%) DHCP
9 3 (14.29%) DNS
9 3 (14.29%) Microsoft Certification
9 3 (14.29%) Change Management
9 3 (14.29%) SQL Server Integration Services
9 3 (14.29%) Hyper-V
9 3 (14.29%) vSphere
9 3 (14.29%) VLAN
10 2 (9.52%) Veritas Volume Manager
10 2 (9.52%) Veritas Cluster Server
10 2 (9.52%) Mitel
10 2 (9.52%) IP Telephony
10 2 (9.52%) Telecoms
10 2 (9.52%) MS Excel
10 2 (9.52%) Handset

2nd Line Support
Top Related IT Skills in Nottingham by Category

For the 6 months to 22 May 2015, IT jobs across the Nottingham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) SharePoint
2 1 (4.76%) MS Exchange
2 1 (4.76%) Lync
2 1 (4.76%) Exchange Server 2010
2 1 (4.76%) SharePoint 2013
Applications
1 2 (9.52%) MS Excel
2 1 (4.76%) MS Office
Cloud Services
1 1 (4.76%) Cloud Computing
Communications & Networking
1 3 (14.29%) DHCP
1 3 (14.29%) DNS
1 3 (14.29%) VLAN
2 2 (9.52%) IP Telephony
2 2 (9.52%) PBX
2 2 (9.52%) VoIP
Database & Business Intelligence
1 6 (28.57%) SQL Server
2 3 (14.29%) SQL Server Integration Services
3 1 (4.76%) SQL Server 2008
3 1 (4.76%) SQL Server 2012
General
1 9 (42.86%) Finance
2 2 (9.52%) Telecoms
Miscellaneous
1 2 (9.52%) Handset
1 2 (9.52%) Clustering
Operating Systems
1 20 (95.24%) Windows
2 12 (57.14%) Windows 7
3 6 (28.57%) Windows XP
4 2 (9.52%) Linux
4 2 (9.52%) UNIX
5 1 (4.76%) Windows 2000
5 1 (4.76%) Windows Server 2008
5 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 4 (19.05%) ITIL
2 3 (14.29%) ETL
2 3 (14.29%) Change Management
3 1 (4.76%) ERP
3 1 (4.76%) Workflow
3 1 (4.76%) Incident Management
3 1 (4.76%) Infrastructure Management
Programming Languages
1 5 (23.81%) SQL
2 3 (14.29%) T-SQL
Qualifications
1 5 (23.81%) Degree
2 3 (14.29%) Microsoft Certification
3 2 (9.52%) CCNP
3 2 (9.52%) CCNA
3 2 (9.52%) Cisco Certification
3 2 (9.52%) MCP
4 1 (4.76%) MCSE
4 1 (4.76%) CNA
4 1 (4.76%) CNE
4 1 (4.76%) Novell Certification
4 1 (4.76%) A+ Certification
4 1 (4.76%) RHCT
4 1 (4.76%) SC Cleared
4 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 13 (61.90%) Active Directory
2 5 (23.81%) VMware Infrastructure
3 3 (14.29%) Hyper-V
3 3 (14.29%) vSphere
4 2 (9.52%) Veritas Volume Manager
4 2 (9.52%) Veritas Cluster Server
4 2 (9.52%) Firmware
5 1 (4.76%) XenApp
Systems Management
1 1 (4.76%) Norton AntiVirus
1 1 (4.76%) SCCM
Vendors
1 8 (38.10%) VMware
2 6 (28.57%) Microsoft
3 2 (9.52%) Mitel
3 2 (9.52%) Cisco
3 2 (9.52%) Citrix
4 1 (4.76%) Symantec
4 1 (4.76%) Remedy
4 1 (4.76%) McAfee
4 1 (4.76%) Sophos