The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Nottingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 80 79 98
Rank change year-on-year
-1 +19
Permanent jobs requiring a 2nd Line Support 9 13 3
As % of all permanent IT jobs located in Nottingham 0.96% 1.26% 0.29%
As % of the Job Titles category 0.98% 1.29% 0.29%
Number of salaries quoted 3 12 3
Average salary £22,000 £27,000 £29,000
Average salary % change year-on-year
-18.51% -6.89%
90% offered a salary of more than £21,600 £20,000 £25,800
10% offered a salary of more than £24,400 £28,000 £29,800
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Nottinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Nottingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Nottingham
Permanent IT job ads with a match in the
Job Titles category
915 1010 1038
As % of all permanent IT jobs located in Nottingham 97.44% 97.58% 98.76%
Number of salaries quoted 669 791 830
Average salary £37,500 £37,500 £40,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £25,000 £23,000 £24,500
10% offered a salary of more than £52,500 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Nottingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Nottingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Nottingham

2nd Line Support
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Nottingham region.

2nd Line Support Salary Trend in Nottingham

2nd Line Support
Top 30 Related IT Skills in Nottingham

For the 6 months to 10 February 2016, IT jobs across the Nottingham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 9 (52.94%) SLA
2 8 (47.06%) Unix
3 7 (41.18%) Remedy
3 7 (41.18%) Mainframe
3 7 (41.18%) Computacenter
3 7 (41.18%) Incident Management
4 6 (35.29%) F5
4 6 (35.29%) Intel Security
4 6 (35.29%) EMC
4 6 (35.29%) SQL
5 5 (29.41%) VBScript
5 5 (29.41%) VB
5 5 (29.41%) .NET
5 5 (29.41%) XML
5 5 (29.41%) Windows
5 5 (29.41%) C#
5 5 (29.41%) HTML
5 5 (29.41%) JavaScript
5 5 (29.41%) Xbox
5 5 (29.41%) VB6
6 3 (17.65%) Microsoft
6 3 (17.65%) Active Directory
7 2 (11.76%) ITIL
7 2 (11.76%) Windows 8
7 2 (11.76%) Windows Server 2012
7 2 (11.76%) MS Exchange
7 2 (11.76%) Windows Server
8 1 (5.88%) Degree
8 1 (5.88%) Windows Vista
8 1 (5.88%) Problem Management

2nd Line Support
Top Related IT Skills in Nottingham by Category

For the 6 months to 10 February 2016, IT jobs across the Nottingham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) MS Exchange
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) Exchange Server 2013
2 1 (5.88%) IIS
2 1 (5.88%) SharePoint
Applications
1 1 (5.88%) MS Excel
1 1 (5.88%) MS Office
Business Applications
1 1 (5.88%) Dynamics CRM
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) Firewall
1 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) SQL Server
Libraries, Frameworks & Software Standards
1 5 (29.41%) .NET
1 5 (29.41%) HTML
1 5 (29.41%) XML
Miscellaneous
1 7 (41.18%) Mainframe
2 5 (29.41%) Xbox
3 1 (5.88%) Driving Licence
Operating Systems
1 8 (47.06%) Unix
2 5 (29.41%) Windows
3 2 (11.76%) Windows 8
3 2 (11.76%) Windows Server
3 2 (11.76%) Windows Server 2012
4 1 (5.88%) Linux
4 1 (5.88%) Mac OS X
4 1 (5.88%) Windows 10
4 1 (5.88%) Windows 7
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Vista
Processes & Methodologies
1 7 (41.18%) Incident Management
2 2 (11.76%) ITIL
3 1 (5.88%) Continuous Improvement
3 1 (5.88%) CRM
3 1 (5.88%) Problem Management
3 1 (5.88%) Product Management
Programming Languages
1 6 (35.29%) SQL
2 5 (29.41%) C#
2 5 (29.41%) JavaScript
2 5 (29.41%) VB
2 5 (29.41%) VB6
2 5 (29.41%) VBScript
Qualifications
1 1 (5.88%) A+ Certification
1 1 (5.88%) ACMT
1 1 (5.88%) DBS Check
1 1 (5.88%) Degree
1 1 (5.88%) HND
1 1 (5.88%) MCP
Quality Assurance & Compliance
1 9 (52.94%) SLA
System Software
1 3 (17.65%) Active Directory
2 1 (5.88%) Hyper-V
2 1 (5.88%) VMware Infrastructure
Vendors
1 7 (41.18%) Computacenter
1 7 (41.18%) Remedy
2 6 (35.29%) EMC
2 6 (35.29%) F5
2 6 (35.29%) Intel Security
3 3 (17.65%) Microsoft
4 1 (5.88%) Apple
4 1 (5.88%) VMware