The first table below looks at the demand for Contact Management skills in IT jobs advertised for the Nottingham region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Nottingham region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Contact Management
Rank - - -
Permanent jobs citing Contact Management 0 0 0
As % of all permanent IT jobs located in Nottingham - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £75,000 £40,000 £35,000
% change year-on-year
+87.50% +14.28%
All Processes & Methodologies
Nottingham
Permanent IT job ads with a match in the
Processes & Methodologies category
746 770 955
As % of all permanent IT jobs located in Nottingham 78.78% 74.18% 79.58%
Number of salaries quoted 652 633 737
Average salary £37,500 £37,500 £40,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Contact Management
Nottinghamshire

Contact Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Nottingham region as a proportion of the total demand within the Processes & Methodologies category.

Nottingham Contact Management Jobs Demand Trend

Contact Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Nottingham region.

Nottingham Contact Management Salary Trend

Contact Management
Top 18 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Nottingham region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 2 (100.00%) VoIP
1 2 (100.00%) Cisco
1 2 (100.00%) Avaya
1 2 (100.00%) MGCP
1 2 (100.00%) H.323
1 2 (100.00%) Finance
1 2 (100.00%) VMware
1 2 (100.00%) IVR
1 2 (100.00%) Banking
1 2 (100.00%) Cisco ICM
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) vSphere
1 2 (100.00%) VMware ESXi
1 2 (100.00%) Cisco CUCM
2 1 (50.00%) SQL
2 1 (50.00%) Firewall
2 1 (50.00%) CCNA
2 1 (50.00%) Cisco Certification

Contact Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Nottingham region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 2 (100.00%) VoIP
1 2 (100.00%) MGCP
1 2 (100.00%) H.323
1 2 (100.00%) Cisco ICM
2 1 (50.00%) Firewall
General
1 2 (100.00%) Finance
1 2 (100.00%) Banking
Job Titles
1 2 (100.00%) Infrastructure Engineer
2 1 (50.00%) Voice Engineer
2 1 (50.00%) Telephony Engineer
Miscellaneous
1 2 (100.00%) IVR
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
System Software
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) vSphere
1 2 (100.00%) VMware ESXi
Systems Management
1 2 (100.00%) Cisco CUCM
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Avaya
1 2 (100.00%) VMware