The statistics below represent IT jobs advertised across the Nottinghamshire region that had Customer Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Customer Support Analyst
Rank 107 110 96
Rank change year-on-year
+3 -14
Permanent jobs requiring a Customer Support Analyst 1 1 7
As % of all permanent IT jobs located in Nottinghamshire 0.083% 0.069% 0.60%
As % of the Job Titles category 0.084% 0.071% 0.61%
Number of salaries quoted 0 1 7
Median salary - £21,000 £21,000
UK excluding London median salary £23,000 £20,000 £21,500
% change year-on-year
+15.00% -6.97%
Customer Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Nottinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Nottinghamshire
Permanent IT job ads with a match in the
Job Titles category
1190 1418 1139
As % of all permanent IT jobs located in Nottinghamshire 98.27% 97.59% 97.68%
Number of salaries quoted 960 1088 907
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,500 £24,500 £22,500
10% offered a salary of more than £62,500 £50,000 £52,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Customer Support Analyst
Jobs Demand Trend in Nottinghamshire

The demand trend of job ads across the Nottinghamshire region that featured Customer Support Analyst in the job title.

Customer Support Analyst Jobs Demand Trend in Nottinghamshire

Customer Support Analyst
Salary Trend in Nottinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the Nottinghamshire region.

Customer Support Analyst Salary Trend in Nottinghamshire

Customer Support Analyst
Job Locations in Nottinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Analyst within the Nottinghamshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottingham - 1 - -
Customer Support Analyst
East Midlands

Customer Support Analyst Skill Set
Top 11 Related IT Skills in Nottinghamshire

For the 6 months to 30 September 2016, Customer Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Nottinghamshire region featuring Customer Support Analyst in the job title.

1 1 (100.00%) MS Office
1 1 (100.00%) ITIL
1 1 (100.00%) MS Excel
1 1 (100.00%) CRM
1 1 (100.00%) Microsoft
1 1 (100.00%) Salesforce.com
1 1 (100.00%) Statistics
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Cybersecurity
1 1 (100.00%) BPSS Clearance

Customer Support Analyst Skill Set
Top Related IT Skills in Nottinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Office
Miscellaneous
1 1 (100.00%) Statistics
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Cybersecurity
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) BPSS Clearance
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Salesforce.com