The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank - 73 70
Permanent jobs requiring a Service Desk Analyst 0 5 7
As % of all permanent IT jobs located in Oxford - 0.53% 0.86%
As % of the Job Titles category - 0.55% 0.90%
Number of salaries quoted 0 5 6
Average salary - £20,000 £24,250
Average salary % change year-on-year
- -17.52%
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Service Desk Analyst
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
691 912 782
As % of all permanent IT jobs located in Oxford 94.40% 97.12% 96.31%
Number of salaries quoted 618 809 715
Average salary £40,000 £40,000 £39,250
Average salary % change year-on-year
- +1.91%
90% offered a salary of more than £24,500 £26,500 £27,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Oxford

Service Desk Analyst
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Oxford region.

Service Desk Analyst Salary Trend in Oxford

Service Desk Analyst
Top 12 Related IT Skills in Oxford

For the 6 months to 29 August 2014, IT jobs across the Oxford region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (61.11%) SLA
2 7 (38.89%) Active Directory
2 7 (38.89%) Remedy
2 7 (38.89%) MS PowerPoint
2 7 (38.89%) Incident Management
2 7 (38.89%) MS Office
2 7 (38.89%) Windows
2 7 (38.89%) MS Excel
2 7 (38.89%) Windows XP
3 4 (22.22%) Mathematics
3 4 (22.22%) Software Distribution
3 4 (22.22%) C

Service Desk Analyst
Top Related IT Skills in Oxford by Category

For the 6 months to 29 August 2014, IT jobs across the Oxford region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 7 (38.89%) MS Office
1 7 (38.89%) MS Excel
1 7 (38.89%) MS PowerPoint
Miscellaneous
1 4 (22.22%) Mathematics
Operating Systems
1 7 (38.89%) Windows
1 7 (38.89%) Windows XP
Processes & Methodologies
1 7 (38.89%) Incident Management
2 4 (22.22%) Software Distribution
Programming Languages
1 4 (22.22%) C
Quality Assurance & Compliance
1 11 (61.11%) SLA
System Software
1 7 (38.89%) Active Directory
Vendors
1 7 (38.89%) Remedy