The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 87 88 105
Rank change year-on-year
+1 +17
Permanent jobs requiring a 2nd Line Support 23 34 15
As % of all permanent IT jobs located in Oxfordshire 1.56% 2.11% 0.85%
As % of the Job Titles category 1.67% 2.19% 0.88%
Number of salaries quoted 23 25 15
Average salary £24,000 £24,500 £25,000
Average salary % change year-on-year
-2.04% -2.00%
90% offered a salary of more than £19,200 £21,000 £23,200
10% offered a salary of more than £40,500 £30,500 £30,000
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1381 1552 1705
As % of all permanent IT jobs located in Oxfordshire 93.88% 96.46% 96.27%
Number of salaries quoted 1160 1361 1471
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £24,000 £23,500 £25,000
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Oxfordshire

2nd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxfordshire region.

2nd Line Support Salary Trend in Oxfordshire

2nd Line Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Oxfordshire region over the 3 months to 29 July 2015.

2nd Line Support Salary Histogram in Oxfordshire

2nd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Oxfordshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +2 5 £42,000 +64.70%
Abingdon -1 2 £25,000 -18.03%
Bicester - 2 £26,000 -
Banbury -2 1 £18,000 -20.00% 1
Wallingford - 1 £23,000 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 29 July 2015, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (56.25%) Windows
2 25 (52.08%) Microsoft
3 19 (39.58%) Active Directory
4 15 (31.25%) MS Excel
5 11 (22.92%) SQL
6 8 (16.67%) SharePoint
7 7 (14.58%) Video Conferencing
8 6 (12.50%) PowerShell
8 6 (12.50%) Disaster Recovery
8 6 (12.50%) Linux
8 6 (12.50%) VB
8 6 (12.50%) MS Office
9 5 (10.42%) DNS
9 5 (10.42%) Microsoft Certification
9 5 (10.42%) Hyper-V
10 4 (8.33%) Windows 7
10 4 (8.33%) MCP
10 4 (8.33%) UNIX
10 4 (8.33%) CCNA
10 4 (8.33%) Cisco Certification
11 3 (6.25%) Firewall
11 3 (6.25%) VMware
11 3 (6.25%) SLA
11 3 (6.25%) MS Exchange
11 3 (6.25%) DHCP
11 3 (6.25%) Windows Server 2008
11 3 (6.25%) MCITP
12 2 (4.17%) Incident Management
12 2 (4.17%) VLAN
12 2 (4.17%) Retail-J

2nd Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 29 July 2015, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) SharePoint
2 3 (6.25%) MS Exchange
3 2 (4.17%) IIS
3 2 (4.17%) SharePoint 2010
3 2 (4.17%) Exchange Server 2010
4 1 (2.08%) SharePoint 2013
4 1 (2.08%) Lync
4 1 (2.08%) Apache
4 1 (2.08%) Exchange Server 2007
Applications
1 15 (31.25%) MS Excel
2 6 (12.50%) MS Office
3 1 (2.08%) MS Visio
3 1 (2.08%) MS PowerPoint
Business Applications
1 2 (4.17%) Retail-J
Communications & Networking
1 5 (10.42%) DNS
2 3 (6.25%) DHCP
2 3 (6.25%) Firewall
3 2 (4.17%) WAN
3 2 (4.17%) VLAN
4 1 (2.08%) Unified Communications
4 1 (2.08%) CTI
4 1 (2.08%) DWDM
4 1 (2.08%) LAN
4 1 (2.08%) VoIP
4 1 (2.08%) Wi-Fi
4 1 (2.08%) WPA
4 1 (2.08%) IP Telephony
Database & Business Intelligence
1 2 (4.17%) SQL Server
Development Applications
1 1 (2.08%) Bugzilla
1 1 (2.08%) Subversion
1 1 (2.08%) Git (software)
General
1 2 (4.17%) Retail
2 1 (2.08%) Telecoms
2 1 (2.08%) Finance
2 1 (2.08%) Banking
Miscellaneous
1 7 (14.58%) Video Conferencing
2 2 (4.17%) Analytical Skills
Operating Systems
1 27 (56.25%) Windows
2 6 (12.50%) Linux
3 4 (8.33%) UNIX
3 4 (8.33%) Windows 7
4 3 (6.25%) Windows Server 2008
5 2 (4.17%) Windows 8
6 1 (2.08%) Apple iOS
6 1 (2.08%) Windows XP
6 1 (2.08%) Windows Server 2003
Processes & Methodologies
1 6 (12.50%) Disaster Recovery
2 2 (4.17%) CRM
2 2 (4.17%) Incident Management
3 1 (2.08%) Time Management
3 1 (2.08%) Open Source
3 1 (2.08%) Line Management
3 1 (2.08%) Software Asset Management
3 1 (2.08%) Project Management
3 1 (2.08%) Process Management
3 1 (2.08%) Asset Management
3 1 (2.08%) Knowledge Management
3 1 (2.08%) ITIL
Programming Languages
1 11 (22.92%) SQL
2 6 (12.50%) VB
2 6 (12.50%) PowerShell
Qualifications
1 5 (10.42%) Microsoft Certification
2 4 (8.33%) CCNA
2 4 (8.33%) Cisco Certification
2 4 (8.33%) MCP
3 3 (6.25%) MCITP
4 2 (4.17%) SC Cleared
4 2 (4.17%) Security Cleared
4 2 (4.17%) MCSE
4 2 (4.17%) MCSA
4 2 (4.17%) MCTS
5 1 (2.08%) CCNP
5 1 (2.08%) Degree
Quality Assurance & Compliance
1 3 (6.25%) SLA
System Software
1 19 (39.58%) Active Directory
2 5 (10.42%) Hyper-V
3 2 (4.17%) VMware Infrastructure
4 1 (2.08%) vSphere
4 1 (2.08%) Terminal Server
4 1 (2.08%) Terminal Services
Systems Management
1 1 (2.08%) Cisco IPCC
1 1 (2.08%) SCCM
1 1 (2.08%) Cisco UCCX
1 1 (2.08%) Cisco CUCM
Vendors
1 25 (52.08%) Microsoft
2 3 (6.25%) VMware
3 2 (4.17%) Citrix
3 2 (4.17%) Cisco
4 1 (2.08%) Oracle
4 1 (2.08%) CommVault
4 1 (2.08%) Sage
4 1 (2.08%) Sophos
4 1 (2.08%) LANDesk
4 1 (2.08%) Veeam
4 1 (2.08%) IPFX
Banbury, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum
Posted: 21 hours ago
Witney, Oxfordshire
Kalpa Resource
Salary: From £22,000 to £28,000 per annum + Benefits
Posted: Yesterday
Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago