The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Oxfordshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 114 82 101
Rank change year-on-year
-32 +19
Permanent jobs requiring a 2nd Line Support 16 38 7
As % of all permanent IT jobs located in Oxfordshire 0.86% 2.07% 0.43%
As % of the Job Titles category 0.89% 2.20% 0.44%
Number of salaries quoted 10 38 7
Average salary £22,500 £26,375 £24,000
Average salary % change year-on-year
-14.69% +9.89%
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1803 1726 1575
As % of all permanent IT jobs located in Oxfordshire 96.52% 94.16% 97.22%
Number of salaries quoted 1561 1552 1407
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £27,500 £25,000 £25,332
10% offered a salary of more than £60,000 £55,450 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Oxfordshire

2nd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxfordshire region.

2nd Line Support Salary Trend in Oxfordshire

2nd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Oxfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Banbury - 4 £22,500 -
Wantage - 3 £22,500 -
Abingdon -18 2 £30,500 +27.08% 2
Oxford -16 1 £22,500 -30.76% 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 18 April 2014, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 30 (83.33%) Windows
2 28 (77.78%) Active Directory
3 19 (52.78%) DNS
3 19 (52.78%) Microsoft
4 18 (50.00%) Windows Server 2008
5 16 (44.44%) Windows 7
6 13 (36.11%) MS Excel
7 10 (27.78%) SQL Server
7 10 (27.78%) MS Office
8 9 (25.00%) Apple
8 9 (25.00%) Windows Server 2003
9 8 (22.22%) Firewall
9 8 (22.22%) VMware
9 8 (22.22%) MS Exchange
9 8 (22.22%) VMware Infrastructure
9 8 (22.22%) PowerShell
9 8 (22.22%) SCCM
10 7 (19.44%) Citrix
10 7 (19.44%) Finance
11 6 (16.67%) Service Delivery
11 6 (16.67%) Microsoft Certification
11 6 (16.67%) SLA
11 6 (16.67%) TCP/IP
11 6 (16.67%) ADSI
11 6 (16.67%) WatchGuard
11 6 (16.67%) SQL Server 2008
12 5 (13.89%) XenApp
12 5 (13.89%) XenDesktop
12 5 (13.89%) Exchange Server 2010
12 5 (13.89%) Fat Client

2nd Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 18 April 2014, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.22%) MS Exchange
2 5 (13.89%) Exchange Server 2010
3 2 (5.56%) SharePoint
4 1 (2.78%) IBM Notes
Applications
1 13 (36.11%) MS Excel
2 10 (27.78%) MS Office
3 2 (5.56%) MS Visio
3 2 (5.56%) MS PowerPoint
Cloud Services
1 2 (5.56%) Microsoft Azure
2 1 (2.78%) Office 365
Communications & Networking
1 19 (52.78%) DNS
2 8 (22.22%) Firewall
3 6 (16.67%) TCP/IP
4 5 (13.89%) DHCP
5 4 (11.11%) VPN
6 2 (5.56%) Wireless
6 2 (5.56%) Internet
6 2 (5.56%) SAN
6 2 (5.56%) LAN
6 2 (5.56%) WAN
7 1 (2.78%) IP Telephony
7 1 (2.78%) Broadband
7 1 (2.78%) 3G
Database & Business Intelligence
1 10 (27.78%) SQL Server
2 6 (16.67%) SQL Server 2008
General
1 7 (19.44%) Finance
2 2 (5.56%) French Language
3 1 (2.78%) Banking
Libraries, Frameworks & Software Standards
1 6 (16.67%) ADSI
2 1 (2.78%) .NET
Miscellaneous
1 5 (13.89%) Fat Client
1 5 (13.89%) Thin Client
2 1 (2.78%) iPad
2 1 (2.78%) iPhone
2 1 (2.78%) Blackberry
Operating Systems
1 30 (83.33%) Windows
2 18 (50.00%) Windows Server 2008
3 16 (44.44%) Windows 7
4 9 (25.00%) Windows Server 2003
5 4 (11.11%) Windows XP
5 4 (11.11%) Windows 8
6 2 (5.56%) Windows Server 2012
7 1 (2.78%) Windows Vista
7 1 (2.78%) Mac OS X
Processes & Methodologies
1 6 (16.67%) Service Delivery
2 3 (8.33%) ITIL
3 2 (5.56%) Incident Management
4 1 (2.78%) Root Cause Analysis
4 1 (2.78%) Software Testing
4 1 (2.78%) Project Management
4 1 (2.78%) Workflow
Programming Languages
1 8 (22.22%) PowerShell
2 1 (2.78%) SQL
Qualifications
1 6 (16.67%) Microsoft Certification
2 5 (13.89%) MCSE
3 3 (8.33%) MCTS
3 3 (8.33%) MCITP
3 3 (8.33%) ITIL Certification
3 3 (8.33%) MCSA
3 3 (8.33%) MCP
4 1 (2.78%) Degree
Quality Assurance & Compliance
1 6 (16.67%) SLA
2 1 (2.78%) QA
System Software
1 28 (77.78%) Active Directory
2 8 (22.22%) VMware Infrastructure
3 5 (13.89%) XenApp
3 5 (13.89%) XenDesktop
3 5 (13.89%) Microsoft App-V
Systems Management
1 8 (22.22%) SCCM
2 2 (5.56%) Backup Exec
2 2 (5.56%) Norton AntiVirus
2 2 (5.56%) SCOM
Vendors
1 19 (52.78%) Microsoft
2 9 (25.00%) Apple
3 8 (22.22%) VMware
4 7 (19.44%) Citrix
5 6 (16.67%) WatchGuard
6 2 (5.56%) Symantec
6 2 (5.56%) Remedy
6 2 (5.56%) Juniper
6 2 (5.56%) HP
6 2 (5.56%) EMC
6 2 (5.56%) LANDesk
6 2 (5.56%) Veeam
6 2 (5.56%) Meru Networks
7 1 (2.78%) IBM
7 1 (2.78%) BT
Abingdon, Oxfordshire
RM Education
Salary: £28k - £33k per annum + 5% bonus
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £23,000 to £28,000 per annum Plus benefits
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £28000 - £33000 per annum + 5% bonus
Posted: 14 days ago