The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Second Line Support
Rank 92 109 107
Rank change year-on-year
+17 -2
Permanent jobs requiring a 2nd Line Support 23 18 17
As % of all permanent IT jobs located in Oxfordshire 1.51% 0.98% 0.93%
As % of the Job Titles category 1.60% 1.01% 0.97%
Number of salaries quoted 23 16 10
Average salary £24,500 £26,000 £24,000
Average salary % change year-on-year
-5.76% +8.33%
90% offered a salary of more than £22,000 £22,000 £22,400
10% offered a salary of more than £27,500 £27,500 £35,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1442 1779 1758
As % of all permanent IT jobs located in Oxfordshire 94.74% 96.79% 96.01%
Number of salaries quoted 1242 1519 1615
Average salary £38,500 £40,000 £42,500
Average salary % change year-on-year
-3.75% -5.88%
90% offered a salary of more than £23,500 £26,500 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Oxfordshire

2nd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxfordshire region.

2nd Line Support Salary Trend in Oxfordshire

2nd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Oxfordshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +17 8 £23,250 -7.00%
Bicester -3 5 £27,500 +5.76%
Abingdon - 4 £24,000 -
Wallingford - 1 £24,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 21 November 2014, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 42 (77.78%) Windows
2 18 (33.33%) Windows 7
3 16 (29.63%) MS Excel
4 15 (27.78%) Microsoft
4 15 (27.78%) Windows Server 2008
5 14 (25.93%) Microsoft Certification
6 13 (24.07%) Citrix
6 13 (24.07%) Active Directory
6 13 (24.07%) MCSE
7 11 (20.37%) VMware Infrastructure
7 11 (20.37%) VMware
7 11 (20.37%) DNS
7 11 (20.37%) SQL Server
7 11 (20.37%) Internet
8 10 (18.52%) Apple
8 10 (18.52%) Juniper
8 10 (18.52%) SAN
8 10 (18.52%) Wireless
8 10 (18.52%) SQL
8 10 (18.52%) DHCP
8 10 (18.52%) HP
8 10 (18.52%) EMC
8 10 (18.52%) MCSA
8 10 (18.52%) MCTS
8 10 (18.52%) MCITP
8 10 (18.52%) Microsoft Azure
8 10 (18.52%) Windows Server 2012
8 10 (18.52%) Meru Networks
8 10 (18.52%) Veeam
9 6 (11.11%) SQL Server 2005

2nd Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 21 November 2014, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.11%) IIS
2 5 (9.26%) MS Exchange
3 2 (3.70%) Exchange Server 2010
4 1 (1.85%) Blackberry Enterprise Server
4 1 (1.85%) CMS
4 1 (1.85%) JBoss
4 1 (1.85%) Apache
4 1 (1.85%) SharePoint
Applications
1 16 (29.63%) MS Excel
2 5 (9.26%) MS Office
Cloud Services
1 10 (18.52%) Microsoft Azure
2 1 (1.85%) Google Apps
Communications & Networking
1 11 (20.37%) DNS
1 11 (20.37%) Internet
2 10 (18.52%) Wireless
2 10 (18.52%) SAN
2 10 (18.52%) DHCP
3 5 (9.26%) Intranet
4 1 (1.85%) TCP/IP
4 1 (1.85%) VPN
4 1 (1.85%) LAN
4 1 (1.85%) WAN
Database & Business Intelligence
1 11 (20.37%) SQL Server
2 6 (11.11%) SQL Server 2005
3 5 (9.26%) SQL Server 2012
4 1 (1.85%) SQL Server 2008
Development Applications
1 5 (9.26%) Visual Studio
General
1 4 (7.41%) Publishing
2 1 (1.85%) Finance
Libraries, Frameworks & Software Standards
1 5 (9.26%) .NET
1 5 (9.26%) ASP.NET
2 2 (3.70%) CSS
3 1 (1.85%) XML
3 1 (1.85%) XSLT
3 1 (1.85%) HTML
Miscellaneous
1 5 (9.26%) Analytical Skills
2 4 (7.41%) Blackberry
3 1 (1.85%) AS400
3 1 (1.85%) Smartphone
3 1 (1.85%) Statistics
3 1 (1.85%) User Experience
Operating Systems
1 42 (77.78%) Windows
2 18 (33.33%) Windows 7
3 15 (27.78%) Windows Server 2008
4 10 (18.52%) Windows Server 2012
5 5 (9.26%) Windows Server 2003
6 4 (7.41%) Windows 8
7 3 (5.56%) Apple iOS
7 3 (5.56%) Android
8 2 (3.70%) Windows XP
8 2 (3.70%) Mac OS X
9 1 (1.85%) Linux
9 1 (1.85%) UNIX
Processes & Methodologies
1 4 (7.41%) ITIL
2 3 (5.56%) Information Security
2 3 (5.56%) Penetration Testing
3 2 (3.70%) Kalman Filter
3 2 (3.70%) Mentoring
3 2 (3.70%) Content Management
3 2 (3.70%) Workflow
3 2 (3.70%) Migration
3 2 (3.70%) CRM
3 2 (3.70%) Service Delivery
4 1 (1.85%) Disaster Recovery
4 1 (1.85%) Data Security
4 1 (1.85%) Root Cause Analysis
Programming Languages
1 10 (18.52%) SQL
2 5 (9.26%) C#
3 1 (1.85%) Java
3 1 (1.85%) JavaScript
3 1 (1.85%) Perl
Qualifications
1 14 (25.93%) Microsoft Certification
2 13 (24.07%) MCSE
3 10 (18.52%) MCSA
3 10 (18.52%) MCTS
3 10 (18.52%) MCITP
4 3 (5.56%) MCP
Quality Assurance & Compliance
1 3 (5.56%) ISO/IEC 27001
2 2 (3.70%) QA
System Software
1 13 (24.07%) Active Directory
2 11 (20.37%) VMware Infrastructure
Systems Management
1 2 (3.70%) Norton AntiVirus
1 2 (3.70%) Backup Exec
Vendors
1 15 (27.78%) Microsoft
2 13 (24.07%) Citrix
3 11 (20.37%) VMware
4 10 (18.52%) Veeam
4 10 (18.52%) Meru Networks
4 10 (18.52%) Juniper
4 10 (18.52%) Apple
4 10 (18.52%) HP
4 10 (18.52%) EMC
5 4 (7.41%) Cisco
6 2 (3.70%) Symantec
7 1 (1.85%) IBM
7 1 (1.85%) Google