The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 100 87 108
Rank change year-on-year
-13 +21
Permanent jobs requiring a 2nd Line Support 16 33 12
As % of all permanent IT jobs located in Oxfordshire 1.07% 2.18% 0.71%
As % of the Job Titles category 1.15% 2.26% 0.73%
Number of salaries quoted 16 25 12
Average salary £24,750 £24,500 £24,250
Average salary % change year-on-year
+1.02% +1.03%
90% offered a salary of more than £21,000 £20,000 £21,500
10% offered a salary of more than £42,000 £30,500 £29,500
UK excluding London average salary £25,000 £24,250 £25,000
% change year-on-year
+3.09% -3.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1397 1457 1642
As % of all permanent IT jobs located in Oxfordshire 93.26% 96.30% 97.27%
Number of salaries quoted 1145 1251 1456
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Oxfordshire

2nd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxfordshire region.

2nd Line Support Salary Trend in Oxfordshire

2nd Line Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Oxfordshire region over the 3 months to 28 August 2015.

2nd Line Support Salary Histogram in Oxfordshire

2nd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Oxfordshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -7 4 £42,000 +57.00% 2
Banbury -9 3 £18,000 -20.87%
Bicester - 2 £26,000 -
Abingdon +1 1 £25,000 -18.03% 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 28 August 2015, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (51.92%) Windows
2 23 (44.23%) Microsoft
3 20 (38.46%) Active Directory
4 15 (28.85%) MS Excel
5 12 (23.08%) SQL
6 7 (13.46%) Linux
6 7 (13.46%) SharePoint
6 7 (13.46%) SLA
6 7 (13.46%) Video Conferencing
6 7 (13.46%) Security Cleared
7 6 (11.54%) SC Cleared
7 6 (11.54%) PowerShell
7 6 (11.54%) Hyper-V
7 6 (11.54%) VB
7 6 (11.54%) ITIL
7 6 (11.54%) Disaster Recovery
8 5 (9.62%) MS Office
8 5 (9.62%) UNIX
8 5 (9.62%) Microsoft Certification
9 4 (7.69%) CCNA
9 4 (7.69%) MCP
9 4 (7.69%) Service Delivery
9 4 (7.69%) Cisco Certification
10 3 (5.77%) MCITP
10 3 (5.77%) Windows 7
10 3 (5.77%) Windows 8
10 3 (5.77%) Firewall
10 3 (5.77%) Retail
10 3 (5.77%) SQL Server
10 3 (5.77%) DNS

2nd Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 28 August 2015, IT jobs across the Oxfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.46%) SharePoint
2 2 (3.85%) MS Exchange
2 2 (3.85%) Exchange Server 2010
2 2 (3.85%) IIS
3 1 (1.92%) SharePoint 2013
3 1 (1.92%) Exchange Server 2007
3 1 (1.92%) SharePoint 2010
Applications
1 15 (28.85%) MS Excel
2 5 (9.62%) MS Office
Business Applications
1 2 (3.85%) Retail-J
Communications & Networking
1 3 (5.77%) Firewall
1 3 (5.77%) DNS
2 2 (3.85%) WAN
2 2 (3.85%) DHCP
3 1 (1.92%) LAN
3 1 (1.92%) VoIP
3 1 (1.92%) IP Telephony
3 1 (1.92%) VLAN
3 1 (1.92%) Unified Communications
3 1 (1.92%) CTI
3 1 (1.92%) DWDM
Database & Business Intelligence
1 3 (5.77%) SQL Server
2 1 (1.92%) SQL Server 2008
2 1 (1.92%) SQL Server 2012
General
1 3 (5.77%) Retail
2 1 (1.92%) Telecoms
2 1 (1.92%) Finance
2 1 (1.92%) Banking
Miscellaneous
1 7 (13.46%) Video Conferencing
2 2 (3.85%) Analytical Skills
Operating Systems
1 27 (51.92%) Windows
2 7 (13.46%) Linux
3 5 (9.62%) UNIX
4 3 (5.77%) Windows 7
4 3 (5.77%) Windows 8
5 2 (3.85%) Windows Server 2008
5 2 (3.85%) Windows XP
6 1 (1.92%) Windows Server 2003
Processes & Methodologies
1 6 (11.54%) ITIL
1 6 (11.54%) Disaster Recovery
2 4 (7.69%) Service Delivery
3 2 (3.85%) CRM
4 1 (1.92%) Process Management
4 1 (1.92%) PRINCE2
4 1 (1.92%) Asset Management
4 1 (1.92%) Knowledge Management
4 1 (1.92%) Incident Management
4 1 (1.92%) Time Management
4 1 (1.92%) Line Management
4 1 (1.92%) Software Asset Management
Programming Languages
1 12 (23.08%) SQL
2 6 (11.54%) VB
2 6 (11.54%) PowerShell
Qualifications
1 7 (13.46%) Security Cleared
2 6 (11.54%) SC Cleared
3 5 (9.62%) Microsoft Certification
4 4 (7.69%) CCNA
4 4 (7.69%) Cisco Certification
4 4 (7.69%) MCP
5 3 (5.77%) MCITP
6 2 (3.85%) MCSE
6 2 (3.85%) MCSA
6 2 (3.85%) MCTS
7 1 (1.92%) CCNP
Quality Assurance & Compliance
1 7 (13.46%) SLA
System Software
1 20 (38.46%) Active Directory
2 6 (11.54%) Hyper-V
3 1 (1.92%) Terminal Services
3 1 (1.92%) VMware Infrastructure
Systems Management
1 1 (1.92%) Cisco IPCC
1 1 (1.92%) SCCM
1 1 (1.92%) Cisco UCCX
1 1 (1.92%) Cisco CUCM
Vendors
1 23 (44.23%) Microsoft
2 2 (3.85%) Citrix
2 2 (3.85%) Oracle
2 2 (3.85%) Cisco
2 2 (3.85%) VMware
3 1 (1.92%) IPFX
3 1 (1.92%) Sage
Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
Talent International
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Witney, Oxfordshire
Corriculo
Salary: Up to £24,000 per annum £2.6k on call + Fantastic Benefits & Working E
Posted: 6 days ago
Abingdon, Oxford
Tessella
Salary: £20,000 to £25,000
Posted: 11 days ago