The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Help Desk Support
Rank - 103 119
Permanent jobs requiring a Help Desk Support 0 12 8
As % of all permanent IT jobs located in Oxfordshire - 0.78% 0.41%
As % of the Job Titles category - 0.80% 0.43%
Number of salaries quoted 0 11 5
Average salary - £21,500 £21,500
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1365 1500 1840
As % of all permanent IT jobs located in Oxfordshire 96.47% 97.72% 93.73%
Number of salaries quoted 1165 1267 1688
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £27,500 £29,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Oxfordshire

Help Desk Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Oxfordshire region.

Help Desk Support Salary Trend in Oxfordshire

Help Desk Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 30 January 2015, IT jobs across the Oxfordshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 15 (93.75%) Microsoft
2 13 (81.25%) Windows
3 12 (75.00%) MS Excel
4 10 (62.50%) ITIL
4 10 (62.50%) MCP
5 9 (56.25%) ITIL Certification
6 3 (18.75%) Microsoft Certification
6 3 (18.75%) SharePoint
6 3 (18.75%) Windows 7
7 2 (12.50%) Finance
7 2 (12.50%) Lync
7 2 (12.50%) Asset Management
7 2 (12.50%) Office 365
7 2 (12.50%) Network Monitoring
7 2 (12.50%) SLA
7 2 (12.50%) Service Management
8 1 (6.25%) Disaster Recovery
8 1 (6.25%) Firewall
8 1 (6.25%) SAN
8 1 (6.25%) Apple
8 1 (6.25%) MPLS
8 1 (6.25%) IPv4
8 1 (6.25%) Active Directory
8 1 (6.25%) Oracle
8 1 (6.25%) SQL Server
8 1 (6.25%) MS Office
8 1 (6.25%) MS Exchange
8 1 (6.25%) PBX
8 1 (6.25%) VoIP
8 1 (6.25%) WAN

Help Desk Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 30 January 2015, IT jobs across the Oxfordshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) SharePoint
2 2 (12.50%) Lync
3 1 (6.25%) MS Exchange
3 1 (6.25%) Exchange Server 2010
Applications
1 12 (75.00%) MS Excel
2 1 (6.25%) MS Office
2 1 (6.25%) MS PowerPoint
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 1 (6.25%) Firewall
1 1 (6.25%) SAN
1 1 (6.25%) MPLS
1 1 (6.25%) IPv4
1 1 (6.25%) PBX
1 1 (6.25%) VoIP
1 1 (6.25%) WAN
1 1 (6.25%) DHCP
1 1 (6.25%) VPN
1 1 (6.25%) DNS
1 1 (6.25%) iSCSI
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 2 (12.50%) Finance
Miscellaneous
1 1 (6.25%) Analytical Skills
1 1 (6.25%) Computer Science
Operating Systems
1 13 (81.25%) Windows
2 3 (18.75%) Windows 7
3 1 (6.25%) Android
Processes & Methodologies
1 10 (62.50%) ITIL
2 2 (12.50%) Asset Management
2 2 (12.50%) Network Monitoring
2 2 (12.50%) Service Management
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) Performance Management
3 1 (6.25%) Continuous Improvement
3 1 (6.25%) Stakeholder Management
Qualifications
1 10 (62.50%) MCP
2 9 (56.25%) ITIL Certification
3 3 (18.75%) Microsoft Certification
4 1 (6.25%) Degree
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 1 (6.25%) Active Directory
Vendors
1 15 (93.75%) Microsoft
2 1 (6.25%) Apple
2 1 (6.25%) Oracle
2 1 (6.25%) Kaspersky
2 1 (6.25%) VMware