The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 99 123 125
Rank change year-on-year
+24 +2
Permanent jobs requiring a Help Desk Support 16 4 4
As % of all permanent IT jobs located in Oxfordshire 1.05% 0.22% 0.21%
As % of the Job Titles category 1.11% 0.23% 0.22%
Number of salaries quoted 15 4 4
Average salary £35,000 £24,375 £26,500
Average salary % change year-on-year
+43.58% -8.01%
UK excluding London average salary £21,500 £22,000 £20,000
% change year-on-year
-2.27% +10.00%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1439 1769 1848
As % of all permanent IT jobs located in Oxfordshire 94.67% 96.77% 95.90%
Number of salaries quoted 1238 1512 1700
Average salary £38,000 £40,000 £42,500
Average salary % change year-on-year
-5.00% -5.88%
90% offered a salary of more than £23,500 £26,500 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Oxfordshire

Help Desk Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Oxfordshire region.

Help Desk Support Salary Trend in Oxfordshire

Help Desk Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Oxfordshire region over the 3 months to 24 November 2014.

Help Desk Support Salary Histogram in Oxfordshire

Help Desk Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Oxfordshire region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +16 2 £27,000 +18.68%
Abingdon -4 2 £22,500 +7.14%
Bicester -6 1 £21,500 -17.30%
Witney - 1 - -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 24 November 2014, IT jobs across the Oxfordshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 16 (94.12%) Microsoft
2 14 (82.35%) Windows
3 12 (70.59%) MS Excel
4 10 (58.82%) ITIL
4 10 (58.82%) MCP
5 9 (52.94%) ITIL Certification
6 4 (23.53%) Windows 7
7 3 (17.65%) Microsoft Certification
7 3 (17.65%) SharePoint
8 2 (11.76%) MS Office
8 2 (11.76%) SLA
8 2 (11.76%) Service Management
8 2 (11.76%) Finance
8 2 (11.76%) Asset Management
8 2 (11.76%) Office 365
8 2 (11.76%) Network Monitoring
8 2 (11.76%) Lync
9 1 (5.88%) Exchange Server 2010
9 1 (5.88%) Continuous Improvement
9 1 (5.88%) Analytical Skills
9 1 (5.88%) MS PowerPoint
9 1 (5.88%) Degree
9 1 (5.88%) Computer Science
9 1 (5.88%) Performance Management
9 1 (5.88%) Tandberg
9 1 (5.88%) iSCSI
9 1 (5.88%) Kaspersky
9 1 (5.88%) Android
9 1 (5.88%) Stakeholder Management
9 1 (5.88%) VMware

Help Desk Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 24 November 2014, IT jobs across the Oxfordshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) SharePoint
2 2 (11.76%) Lync
3 1 (5.88%) Exchange Server 2010
3 1 (5.88%) MS Exchange
Applications
1 12 (70.59%) MS Excel
2 2 (11.76%) MS Office
3 1 (5.88%) MS PowerPoint
Cloud Services
1 2 (11.76%) Office 365
Communications & Networking
1 1 (5.88%) PBX
1 1 (5.88%) VoIP
1 1 (5.88%) WAN
1 1 (5.88%) DHCP
1 1 (5.88%) VPN
1 1 (5.88%) DNS
1 1 (5.88%) IPv4
1 1 (5.88%) SAN
1 1 (5.88%) MPLS
1 1 (5.88%) Firewall
1 1 (5.88%) iSCSI
Database & Business Intelligence
1 1 (5.88%) SQL Server
General
1 2 (11.76%) Finance
Miscellaneous
1 1 (5.88%) Computer Science
1 1 (5.88%) Analytical Skills
Operating Systems
1 14 (82.35%) Windows
2 4 (23.53%) Windows 7
3 1 (5.88%) UNIX
3 1 (5.88%) Mac OS X
3 1 (5.88%) Android
Processes & Methodologies
1 10 (58.82%) ITIL
2 2 (11.76%) Service Management
2 2 (11.76%) Asset Management
2 2 (11.76%) Network Monitoring
3 1 (5.88%) Performance Management
3 1 (5.88%) Continuous Improvement
3 1 (5.88%) Disaster Recovery
3 1 (5.88%) Stakeholder Management
Qualifications
1 10 (58.82%) MCP
2 9 (52.94%) ITIL Certification
3 3 (17.65%) Microsoft Certification
4 1 (5.88%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 1 (5.88%) Active Directory
Vendors
1 16 (94.12%) Microsoft
2 1 (5.88%) Citrix
2 1 (5.88%) Apple
2 1 (5.88%) VMware
2 1 (5.88%) Tandberg
2 1 (5.88%) Kaspersky
2 1 (5.88%) Oracle
2 1 (5.88%) Cisco