The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 97 124 131
Rank change year-on-year
+27 +7
Permanent jobs requiring a Service Desk Analyst 22 1 7
As % of all permanent IT jobs located in Oxfordshire 1.45% 0.057% 0.34%
As % of the Job Titles category 1.53% 0.058% 0.36%
Number of salaries quoted 9 1 6
Average salary £20,400 £22,750 £25,000
Average salary % change year-on-year
-10.32% -9.00%
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1441 1719 1946
As % of all permanent IT jobs located in Oxfordshire 94.74% 97.56% 94.97%
Number of salaries quoted 1232 1465 1804
Average salary £37,500 £40,000 £42,500
Average salary % change year-on-year
-6.25% -5.88%
90% offered a salary of more than £23,750 £26,500 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Oxfordshire

Service Desk Analyst
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Oxfordshire region.

Service Desk Analyst Salary Trend in Oxfordshire

Service Desk Analyst
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Oxfordshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon - 13 - -
Oxford +12 8 £20,400 -10.32%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 19 December 2014, IT jobs across the Oxfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 17 (58.62%) Juniper
2 16 (55.17%) SLA
3 13 (44.83%) CCNA
3 13 (44.83%) Cisco Certification
3 13 (44.83%) SharePoint
3 13 (44.83%) Video Conferencing
3 13 (44.83%) Kalman Filter
3 13 (44.83%) Broadband
3 13 (44.83%) WAN
3 13 (44.83%) Internet
4 12 (41.38%) Microsoft
5 11 (37.93%) DHCP
5 11 (37.93%) DNS
6 9 (31.03%) MS Excel
7 7 (24.14%) Active Directory
8 6 (20.69%) Windows Server 2008
8 6 (20.69%) Windows
9 4 (13.79%) Windows Server 2012
9 4 (13.79%) Mentoring
9 4 (13.79%) SAN
9 4 (13.79%) Wireless
9 4 (13.79%) MCSE
9 4 (13.79%) MCSA
9 4 (13.79%) HP
9 4 (13.79%) EMC
9 4 (13.79%) Citrix
9 4 (13.79%) Apple
9 4 (13.79%) Symantec
9 4 (13.79%) VMware
9 4 (13.79%) Veeam

Service Desk Analyst
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 19 December 2014, IT jobs across the Oxfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (44.83%) SharePoint
Applications
1 9 (31.03%) MS Excel
2 3 (10.34%) MS Office
3 2 (6.90%) MS PowerPoint
Cloud Services
1 4 (13.79%) Microsoft Azure
Communications & Networking
1 13 (44.83%) Broadband
1 13 (44.83%) WAN
1 13 (44.83%) Internet
2 11 (37.93%) DHCP
2 11 (37.93%) DNS
3 4 (13.79%) SAN
3 4 (13.79%) Wireless
General
1 2 (6.90%) Retail
Miscellaneous
1 13 (44.83%) Video Conferencing
Operating Systems
1 6 (20.69%) Windows
1 6 (20.69%) Windows Server 2008
2 4 (13.79%) Windows Server 2012
3 2 (6.90%) Windows XP
3 2 (6.90%) Windows Server 2003
3 2 (6.90%) Windows Vista
Processes & Methodologies
1 13 (44.83%) Kalman Filter
2 4 (13.79%) Mentoring
3 2 (6.90%) Network Monitoring
3 2 (6.90%) Service Management
3 2 (6.90%) Asset Management
4 1 (3.45%) eTOM
4 1 (3.45%) CMMI
4 1 (3.45%) Change Management
4 1 (3.45%) ITIL
Qualifications
1 13 (44.83%) CCNA
1 13 (44.83%) Cisco Certification
2 4 (13.79%) Microsoft Certification
2 4 (13.79%) MCTS
2 4 (13.79%) MCITP
2 4 (13.79%) MCSE
2 4 (13.79%) MCSA
3 2 (6.90%) MCP
Quality Assurance & Compliance
1 16 (55.17%) SLA
2 1 (3.45%) TickIT
System Software
1 7 (24.14%) Active Directory
2 4 (13.79%) VMware Infrastructure
Systems Management
1 4 (13.79%) Norton AntiVirus
1 4 (13.79%) Backup Exec
Vendors
1 17 (58.62%) Juniper
2 12 (41.38%) Microsoft
3 4 (13.79%) HP
3 4 (13.79%) EMC
3 4 (13.79%) Citrix
3 4 (13.79%) Apple
3 4 (13.79%) Symantec
3 4 (13.79%) VMware
3 4 (13.79%) Veeam
3 4 (13.79%) Meru Networks