The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 106 110 110
Rank change year-on-year
+4 0
Permanent jobs requiring a Service Desk Analyst 5 4 15
As % of all permanent IT jobs located in Oxfordshire 0.36% 0.25% 0.82%
As % of the Job Titles category 0.37% 0.26% 0.87%
Number of salaries quoted 5 4 15
Average salary £20,400 £25,000 £25,000
Average salary % change year-on-year
-18.40% -
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1335 1529 1716
As % of all permanent IT jobs located in Oxfordshire 96.32% 97.39% 94.03%
Number of salaries quoted 1119 1276 1564
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Oxfordshire

Service Desk Analyst
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Oxfordshire region.

Service Desk Analyst Salary Trend in Oxfordshire

Service Desk Analyst
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Oxfordshire region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +7 5 £20,400 -18.40%
Service Desk Analyst
South East

Service Desk Analyst
Top 27 Related IT Skills in Oxfordshire

For the 6 months to 3 March 2015, IT jobs across the Oxfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 15 (57.69%) SLA
2 13 (50.00%) Microsoft
2 13 (50.00%) CCNA
2 13 (50.00%) Cisco Certification
2 13 (50.00%) Juniper
2 13 (50.00%) Internet
2 13 (50.00%) SharePoint
2 13 (50.00%) Broadband
2 13 (50.00%) WAN
2 13 (50.00%) Video Conferencing
2 13 (50.00%) Kalman Filter
3 9 (34.62%) DHCP
3 9 (34.62%) DNS
3 9 (34.62%) Active Directory
4 4 (15.38%) MS Excel
5 2 (7.69%) Windows Server 2003
5 2 (7.69%) Windows XP
5 2 (7.69%) MS Office
5 2 (7.69%) MCP
5 2 (7.69%) Windows
5 2 (7.69%) Windows Server 2008
5 2 (7.69%) Network Monitoring
5 2 (7.69%) Retail
5 2 (7.69%) Asset Management
5 2 (7.69%) MS PowerPoint
5 2 (7.69%) Windows Vista
5 2 (7.69%) Service Management

Service Desk Analyst
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 3 March 2015, IT jobs across the Oxfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (50.00%) SharePoint
Applications
1 4 (15.38%) MS Excel
2 2 (7.69%) MS PowerPoint
2 2 (7.69%) MS Office
Communications & Networking
1 13 (50.00%) Broadband
1 13 (50.00%) WAN
1 13 (50.00%) Internet
2 9 (34.62%) DHCP
2 9 (34.62%) DNS
General
1 2 (7.69%) Retail
Miscellaneous
1 13 (50.00%) Video Conferencing
Operating Systems
1 2 (7.69%) Windows
1 2 (7.69%) Windows XP
1 2 (7.69%) Windows Server 2003
1 2 (7.69%) Windows Vista
1 2 (7.69%) Windows Server 2008
Processes & Methodologies
1 13 (50.00%) Kalman Filter
2 2 (7.69%) Service Management
2 2 (7.69%) Asset Management
2 2 (7.69%) Network Monitoring
Qualifications
1 13 (50.00%) CCNA
1 13 (50.00%) Cisco Certification
2 2 (7.69%) MCP
Quality Assurance & Compliance
1 15 (57.69%) SLA
System Software
1 9 (34.62%) Active Directory
Vendors
1 13 (50.00%) Microsoft
1 13 (50.00%) Juniper