The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 42 37 51
Rank change year-on-year
-5 +14
Permanent jobs citing Customer Engagement 5 12 1
As % of all permanent IT jobs located in Peterborough 1.41% 3.93% 0.30%
As % of the Processes & Methodologies category 1.63% 4.60% 0.40%
Number of salaries quoted 4 2 1
Average salary £40,000 £50,000 £58,500
Average salary % change year-on-year
-20.00% -14.52%
UK excluding London average salary £50,000 £47,500 £48,000
% change year-on-year
+5.26% -1.04%
Customer Engagement
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
306 261 253
As % of all permanent IT jobs located in Peterborough 86.44% 85.57% 76.44%
Number of salaries quoted 224 219 216
Average salary £47,500 £44,000 £45,000
Average salary % change year-on-year
+7.95% -2.22%
90% offered a salary of more than £30,000 £28,500 £26,000
10% offered a salary of more than £67,500 £70,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Peterborough

Customer Engagement
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Peterborough region.

Customer Engagement Salary Trend in Peterborough

Customer Engagement
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Peterborough region over the 3 months to 4 May 2015.

Customer Engagement Salary Histogram in Peterborough

Customer Engagement
Top 30 Related IT Skills in Peterborough

For the 6 months to 4 May 2015, IT jobs across the Peterborough region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 3 (60.00%) MySQL
1 3 (60.00%) CSS
1 3 (60.00%) XML
1 3 (60.00%) HTML
1 3 (60.00%) JavaScript
1 3 (60.00%) PHP
1 3 (60.00%) Adobe
1 3 (60.00%) Service Delivery
1 3 (60.00%) Ajax
1 3 (60.00%) Marketing
1 3 (60.00%) Digital Marketing
1 3 (60.00%) HTML5
1 3 (60.00%) CSS3
1 3 (60.00%) Responsive Web Design
1 3 (60.00%) Adobe Creative Suite
2 2 (40.00%) Service Management
2 2 (40.00%) ServiceNow
2 2 (40.00%) Management Information System
2 2 (40.00%) Active Directory
2 2 (40.00%) Citrix
2 2 (40.00%) Remedy
2 2 (40.00%) SQL
2 2 (40.00%) ITIL
2 2 (40.00%) LAN
2 2 (40.00%) VoIP
2 2 (40.00%) WAN
2 2 (40.00%) SLA
3 1 (20.00%) Project Management
3 1 (20.00%) Web Design
3 1 (20.00%) Change Management

Customer Engagement
Top Related IT Skills in Peterborough by Category

For the 6 months to 4 May 2015, IT jobs across the Peterborough region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (60.00%) Adobe Creative Suite
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) VoIP
1 2 (40.00%) WAN
Database & Business Intelligence
1 3 (60.00%) MySQL
General
1 3 (60.00%) Marketing
Job Titles
1 3 (60.00%) Developer
2 2 (40.00%) PHP Developer
2 2 (40.00%) Delivery Manager
2 2 (40.00%) IT Services Delivery Manager
2 2 (40.00%) IT Services Manager
2 2 (40.00%) Services Delivery Manager
2 2 (40.00%) Service Manager
3 1 (20.00%) Web Designer
3 1 (20.00%) Web Developer
3 1 (20.00%) Front-End Developer
3 1 (20.00%) Front-End Web Developer
3 1 (20.00%) Designer
Libraries, Frameworks & Software Standards
1 3 (60.00%) CSS
1 3 (60.00%) XML
1 3 (60.00%) HTML
1 3 (60.00%) Ajax
1 3 (60.00%) HTML5
1 3 (60.00%) CSS3
Miscellaneous
1 2 (40.00%) Management Information System
Processes & Methodologies
1 3 (60.00%) Service Delivery
1 3 (60.00%) Digital Marketing
1 3 (60.00%) Responsive Web Design
2 2 (40.00%) Service Management
2 2 (40.00%) ITIL
3 1 (20.00%) Project Management
3 1 (20.00%) Web Design
3 1 (20.00%) Change Management
3 1 (20.00%) Web Development
3 1 (20.00%) Problem Management
3 1 (20.00%) Customer Insight
3 1 (20.00%) Continuous Improvement
Programming Languages
1 3 (60.00%) JavaScript
1 3 (60.00%) PHP
2 2 (40.00%) SQL
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 2 (40.00%) Active Directory
Vendors
1 3 (60.00%) Adobe
2 2 (40.00%) ServiceNow
2 2 (40.00%) Citrix
2 2 (40.00%) Remedy