The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Peterborough region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 39 52 -
Rank change year-on-year
+13 -
Permanent jobs citing Customer Engagement 12 1 0
As % of all permanent IT jobs located in Peterborough 3.77% 0.29% -
As % of the Processes & Methodologies category 4.41% 0.39% -
Number of salaries quoted 2 1 0
Average salary £50,000 £58,500 -
Average salary % change year-on-year
-14.52% -
UK excluding London average salary £47,500 £52,500 £55,000
% change year-on-year
-9.52% -4.54%
Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
272 259 287
As % of all permanent IT jobs located in Peterborough 85.53% 75.51% 72.47%
Number of salaries quoted 229 218 245
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £30,000 £26,500 £22,500
10% offered a salary of more than £57,500 £62,500 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Customer Engagement
Cambridgeshire

Customer Engagement
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Peterborough

Customer Engagement
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Peterborough region.

Customer Engagement Salary Trend in Peterborough

Customer Engagement
Top 27 Related IT Skills in Peterborough

For the 6 months to 18 April 2014, IT jobs across the Peterborough region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 9 (64.29%) Finance
1 9 (64.29%) Marketing
1 9 (64.29%) Customer Insight
2 8 (57.14%) Time Management
2 8 (57.14%) Campaign Management
2 8 (57.14%) Direct Marketing
2 8 (57.14%) Programme Management
2 8 (57.14%) CRM
2 8 (57.14%) E-Commerce
3 5 (35.71%) Stakeholder Management
4 1 (7.14%) Business Analysis
4 1 (7.14%) Web Analytics
4 1 (7.14%) Google
4 1 (7.14%) Retail
4 1 (7.14%) WebTrends
4 1 (7.14%) Project Management
4 1 (7.14%) Service Management
4 1 (7.14%) Service Delivery
4 1 (7.14%) SQL
4 1 (7.14%) ITIL
4 1 (7.14%) Continuous Improvement
4 1 (7.14%) Analytics
4 1 (7.14%) Computer Science
4 1 (7.14%) Google Analytics
4 1 (7.14%) Digital Marketing
4 1 (7.14%) Business Development
4 1 (7.14%) Degree

Customer Engagement
Top Related IT Skills in Peterborough by Category

For the 6 months to 18 April 2014, IT jobs across the Peterborough region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Business Applications
1 1 (7.14%) WebTrends
1 1 (7.14%) Google Analytics
General
1 9 (64.29%) Finance
1 9 (64.29%) Marketing
2 1 (7.14%) Retail
Job Titles
1 10 (71.43%) Senior Manager
2 5 (35.71%) Engagement Manager
3 4 (28.57%) Business Manager
4 1 (7.14%) Relationships Manager
4 1 (7.14%) Analyst
4 1 (7.14%) Commercial Analyst
4 1 (7.14%) Senior Business Manager
Miscellaneous
1 1 (7.14%) Computer Science
Processes & Methodologies
1 9 (64.29%) Customer Insight
2 8 (57.14%) Time Management
2 8 (57.14%) Campaign Management
2 8 (57.14%) Direct Marketing
2 8 (57.14%) Programme Management
2 8 (57.14%) CRM
2 8 (57.14%) E-Commerce
3 5 (35.71%) Stakeholder Management
4 1 (7.14%) Business Analysis
4 1 (7.14%) Web Analytics
4 1 (7.14%) Project Management
4 1 (7.14%) Service Management
4 1 (7.14%) Service Delivery
4 1 (7.14%) ITIL
4 1 (7.14%) Continuous Improvement
4 1 (7.14%) Analytics
4 1 (7.14%) Digital Marketing
4 1 (7.14%) Business Development
Programming Languages
1 1 (7.14%) SQL
Qualifications
1 1 (7.14%) Degree
Vendors
1 1 (7.14%) Google