Incident Management Jobs in Peterborough
 
Demand Trend Salary Trend Salary Histogram Related Skills

The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Peterborough region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Incident Management
Rank 34 31 47
Rank change year-on-year
-3 +16
Permanent jobs citing Incident Management 17 13 2
As % of all permanent IT jobs located in Peterborough 4.645% 4.207% 0.669%
As % of the Processes & Methodologies category 6.489% 5.909% 0.939%
Number of salaries quoted 12 13 2
Average salary £26,000 £21,000 £24,500
Average salary % change year-on-year
+23.80% -14.28%
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category		 262 220 213
As % of all permanent IT jobs located in Peterborough 71.58% 71.20% 71.24%
Number of salaries quoted 226 183 175
Average salary £42,500 £39,500 £37,500
Average salary % change year-on-year
+7.59% +5.33%
90% offered a salary of more than £26,500 £22,900 £30,000
10% offered a salary of more than £70,000 £45,000 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
Cambridgeshire

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Peterborough Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Peterborough region.

Peterborough Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Peterborough region over the 3 months to 17 May 2013.

Peterborough Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Peterborough region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 19 (54.29%) SLA
2 16 (45.71%) ITIL
3 11 (31.43%) Windows
3 11 (31.43%) SQL
3 11 (31.43%) Microsoft
4 10 (28.57%) ITIL Certification
4 10 (28.57%) MS Office
4 10 (28.57%) MS Excel
5 9 (25.71%) MS Visio
5 9 (25.71%) MS Project
5 9 (25.71%) Service Management
5 9 (25.71%) Windows Server 2008
6 8 (22.86%) Change Management
6 8 (22.86%) CCNA
6 8 (22.86%) Active Directory
6 8 (22.86%) Cisco Certification
7 7 (20.00%) MS Exchange
7 7 (20.00%) Cisco
7 7 (20.00%) Root Cause Analysis
8 6 (17.14%) Cisco Nexus
8 6 (17.14%) VPN
8 6 (17.14%) Citrix
8 6 (17.14%) Exchequer
8 6 (17.14%) Pegasus
8 6 (17.14%) Sage
8 6 (17.14%) Cisco ASA
8 6 (17.14%) Service Delivery
8 6 (17.14%) Firewall
9 5 (14.29%) Blackberry Enterprise Server
9 5 (14.29%) Windows Server 2003

Incident Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Peterborough region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.00%) MS Exchange
2 5 (14.29%) Blackberry Enterprise Server
2 5 (14.29%) SharePoint
2 5 (14.29%) Exchange Server 2010
3 2 (5.714%) Exchange Server 2007
4 1 (2.857%) Lotus Notes
Applications
1 10 (28.57%) MS Office
1 10 (28.57%) MS Excel
2 9 (25.71%) MS Visio
2 9 (25.71%) MS Project
Business Applications
1 6 (17.14%) Exchequer
2 4 (11.43%) Sage 200
3 2 (5.714%) SalesLogix
3 2 (5.714%) Dynamics CRM
Communications & Networking
1 6 (17.14%) VPN
1 6 (17.14%) Firewall
1 6 (17.14%) Cisco ASA
1 6 (17.14%) Cisco Nexus
2 1 (2.857%) NetScaler
Database & Business Intelligence
1 2 (5.714%) SQL Server
Job Titles
1 18 (51.43%) Analyst
2 13 (37.14%) Support Analyst
3 12 (34.29%) Service Analyst
3 12 (34.29%) Service Desk Analyst
4 6 (17.14%) IT Support
4 6 (17.14%) Support Engineer
4 6 (17.14%) Technical Support
5 3 (8.571%) 2nd Line Support
5 3 (8.571%) IT Support Analyst
5 3 (8.571%) IT Support Engineer
5 3 (8.571%) Cisco Support
6 2 (5.714%) 1st Line Support Analyst
6 2 (5.714%) Cisco Engineer
6 2 (5.714%) Operations Manager
6 2 (5.714%) 1st Line Support
7 1 (2.857%) Systems Engineer
7 1 (2.857%) 3rd Line Support
7 1 (2.857%) Team Leader
7 1 (2.857%) Windows Support Engineer
7 1 (2.857%) Operations Team Leader
Operating Systems
1 11 (31.43%) Windows
2 9 (25.71%) Windows Server 2008
3 5 (14.29%) Windows Server 2003
4 1 (2.857%) Windows Vista
4 1 (2.857%) Windows XP
Processes & Methodologies
1 16 (45.71%) ITIL
2 9 (25.71%) Service Management
3 8 (22.86%) Change Management
4 7 (20.00%) Root Cause Analysis
5 6 (17.14%) Service Delivery
6 2 (5.714%) CRM
6 2 (5.714%) Configuration Management
6 2 (5.714%) Capacity Management
6 2 (5.714%) ITSM
6 2 (5.714%) Risk Management
6 2 (5.714%) Asset Management
6 2 (5.714%) Problem Management
6 2 (5.714%) Release Management
6 2 (5.714%) Continuous Improvement
6 2 (5.714%) Performance Improvement
Programming Languages
1 11 (31.43%) SQL
Qualifications
1 10 (28.57%) ITIL Certification
2 8 (22.86%) CCNA
2 8 (22.86%) Cisco Certification
3 3 (8.571%) Microsoft Certification
3 3 (8.571%) MCP
3 3 (8.571%) CCNP
Quality Assurance & Compliance
1 19 (54.29%) SLA
System Software
1 8 (22.86%) Active Directory
2 4 (11.43%) XenApp
3 2 (5.714%) Terminal Server
3 2 (5.714%) XenDesktop
4 1 (2.857%) XenServer
Systems Management
1 5 (14.29%) FortiGate
2 4 (11.43%) SCCM
3 2 (5.714%) Backup Exec
4 1 (2.857%) ServiceCenter
Vendors
1 11 (31.43%) Microsoft
2 7 (20.00%) Cisco
3 6 (17.14%) Pegasus
3 6 (17.14%) Citrix
3 6 (17.14%) Sage
4 2 (5.714%) NetApp
5 1 (2.857%) Adobe
5 1 (2.857%) HP
5 1 (2.857%) Symantec
5 1 (2.857%) McAfee
5 1 (2.857%) AppSense
5 1 (2.857%) Lotus
5 1 (2.857%) Apple
Service Desk Support Analyst - NIGHT SHIFT
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) -Understanding of Service Management Methodologies and best practice... -Good communication and negotiation skills (verbal8 and written) -Advanced Microsoft Office knowledge - Word, Excel,...
Kelway Ltd
Salary: From £17,000 to £20,000 per annum plus £2,000 Shift allowance
Posted: 15 May 2013
Service Desk Support Analyst - 1st Line - Peterborough
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) - Understanding of Service Management Methodologies and best practice - Experience of Service Desk working practices and the common principles Experience and Skills. - Demonstrable...
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 14 May 2013
IT Support Engineer - 2nd / 3rd Line - Peterborough
Peterborough, Cambridgeshire
The IT Support Engineer will be working in a team environment, responsible for responding to 2nd line incidents logged on the incident management system, ensuring these are resolved...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 16 May 2013
Cisco Networks Support Engineer - 3rd Line
Peterborough, Cambridgeshire
3rd Line - Cisco Network Systems & Voice Engineer... Cisco CCNA - or proven experience with Cisco switching and Routing. Cisco ASA Firewalls - VPN/configuration/Troubleshooting. Fortigate Firewalls. Cisco Nexus. Cisco...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 14 May 2013
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