The table below looks at the statistics for ITSM skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 34 - 48
Rank change year-on-year
- 0
Permanent jobs citing ITSM 13 0 1
As % of all permanent IT jobs located in Peterborough 3.74% - 0.32%
As % of the Processes & Methodologies category 4.29% - 0.43%
Number of salaries quoted 13 0 1
Average salary £34,000 - £40,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
303 263 234
As % of all permanent IT jobs located in Peterborough 87.07% 89.76% 74.05%
Number of salaries quoted 238 225 200
Average salary £50,000 £45,000 £47,500
Average salary % change year-on-year
+11.11% -5.26%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £102,500 £70,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Peterborough region.

ITSM Salary Trend in Peterborough

ITSM
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing ITSM across the Peterborough region over the 3 months to 6 March 2015.

ITSM Salary Histogram in Peterborough

ITSM
Top 28 Related IT Skills in Peterborough

For the 6 months to 6 March 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (100.00%) ITIL
2 14 (93.33%) Service Management
3 11 (73.33%) ITIL Certification
4 10 (66.67%) MS Office
4 10 (66.67%) MS Excel
4 10 (66.67%) MS Visio
4 10 (66.67%) Microsoft
4 10 (66.67%) MS PowerPoint
5 9 (60.00%) Management Information System
6 7 (46.67%) Service Delivery
6 7 (46.67%) Change Management
7 6 (40.00%) Line Management
8 5 (33.33%) Remedy ITSM
8 5 (33.33%) Remedy
9 3 (20.00%) CA
9 3 (20.00%) Unicenter
9 3 (20.00%) Thin Client
9 3 (20.00%) SLA
9 3 (20.00%) PRINCE2
9 3 (20.00%) Project Management
9 3 (20.00%) IVR
9 3 (20.00%) Degree
9 3 (20.00%) Fat Client
9 3 (20.00%) People Management
9 3 (20.00%) Supplier Management
10 2 (13.33%) SQL
10 2 (13.33%) BMC
11 1 (6.67%) SMS

ITSM
Top Related IT Skills in Peterborough by Category

For the 6 months to 6 March 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 10 (66.67%) MS Office
1 10 (66.67%) MS Excel
1 10 (66.67%) MS Visio
1 10 (66.67%) MS PowerPoint
Business Applications
1 5 (33.33%) Remedy ITSM
Communications & Networking
1 1 (6.67%) SMS
Job Titles
1 6 (40.00%) Team Leader
2 4 (26.67%) Coordinator
3 3 (20.00%) Services Delivery Manager
3 3 (20.00%) Service Manager
3 3 (20.00%) Delivery Manager
3 3 (20.00%) IT Services Delivery Manager
3 3 (20.00%) IT Services Manager
4 2 (13.33%) Analyst
5 1 (6.67%) Support Analyst
5 1 (6.67%) Service Analyst
5 1 (6.67%) Service Desk Analyst
5 1 (6.67%) IT Support Analyst
5 1 (6.67%) Remedy Analyst
5 1 (6.67%) IT Support
5 1 (6.67%) Operations Analyst
Miscellaneous
1 9 (60.00%) Management Information System
2 3 (20.00%) IVR
2 3 (20.00%) Fat Client
2 3 (20.00%) Thin Client
Processes & Methodologies
1 15 (100.00%) ITIL
2 14 (93.33%) Service Management
3 7 (46.67%) Service Delivery
3 7 (46.67%) Change Management
4 6 (40.00%) Line Management
5 3 (20.00%) People Management
5 3 (20.00%) PRINCE2
5 3 (20.00%) Project Management
5 3 (20.00%) Supplier Management
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 11 (73.33%) ITIL Certification
2 3 (20.00%) Degree
Quality Assurance & Compliance
1 3 (20.00%) SLA
Systems Management
1 3 (20.00%) Unicenter
Vendors
1 10 (66.67%) Microsoft
2 5 (33.33%) Remedy
3 3 (20.00%) CA
4 2 (13.33%) BMC