The table below looks at the statistics for ITSM skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 41 34 -
Rank change year-on-year
-7 -
Permanent jobs citing ITSM 2 12 0
As % of all permanent IT jobs located in Peterborough 0.78% 3.56% -
As % of the Processes & Methodologies category 0.89% 4.08% -
Number of salaries quoted 1 12 0
Average salary £22,500 £34,000 -
Average salary % change year-on-year
-33.82% -
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
224 294 264
As % of all permanent IT jobs located in Peterborough 86.82% 87.24% 90.41%
Number of salaries quoted 179 233 230
Average salary £40,000 £47,500 £45,000
Average salary % change year-on-year
-15.78% +5.55%
90% offered a salary of more than £32,500 £25,000 £32,625
10% offered a salary of more than £55,000 £57,500 £102,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Peterborough region.

ITSM Salary Trend in Peterborough

ITSM
Top 10 Related IT Skills in Peterborough

For the 6 months to 10 February 2016, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 3 (75.00%) SLA
2 3 (75.00%) Incident Management
3 1 (25.00%) MS Office
3 1 (25.00%) Trend Analysis
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Microsoft
3 1 (25.00%) ITIL Certification
3 1 (25.00%) Service Delivery

ITSM
Top Related IT Skills in Peterborough by Category

For the 6 months to 10 February 2016, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) IT Analyst
1 3 (75.00%) ITSM Analyst
1 3 (75.00%) Service Analyst
1 3 (75.00%) Service Management Analyst
2 1 (25.00%) Coordinator
Miscellaneous
1 1 (25.00%) Analytical Skills
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 3 (75.00%) Incident Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Trend Analysis
Qualifications
1 1 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 1 (25.00%) Microsoft