The table below looks at the statistics for ITSM skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 45 33 49
Rank change year-on-year
-12 +16
Permanent jobs citing ITSM 2 14 1
As % of all permanent IT jobs located in Peterborough 0.59% 4.55% 0.28%
As % of the Processes & Methodologies category 0.78% 5.43% 0.34%
Number of salaries quoted 1 12 1
Average salary £50,000 £28,750 £35,000
Average salary % change year-on-year
+73.91% -17.85%
UK excluding London average salary £42,500 £43,000 £42,500
% change year-on-year
-1.16% +1.17%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
257 258 291
As % of all permanent IT jobs located in Peterborough 75.59% 83.77% 81.51%
Number of salaries quoted 207 226 249
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £31,550 £27,500 £30,000
10% offered a salary of more than £70,000 £70,000 £60,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

ITSM
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Peterborough region.

ITSM Salary Trend in Peterborough

ITSM
Top 30 Related IT Skills in Peterborough

For the 6 months to 28 July 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 9 (90.00%) Service Management
2 8 (80.00%) ITIL
3 6 (60.00%) Change Management
3 6 (60.00%) Management Information System
4 5 (50.00%) Service Delivery
4 5 (50.00%) Remedy
4 5 (50.00%) Remedy ITSM
5 4 (40.00%) Degree
5 4 (40.00%) MS PowerPoint
5 4 (40.00%) MS Excel
5 4 (40.00%) MS Visio
5 4 (40.00%) Microsoft
5 4 (40.00%) ITIL Certification
5 4 (40.00%) MS Office
6 3 (30.00%) IVR
6 3 (30.00%) SLA
6 3 (30.00%) CA
6 3 (30.00%) Unicenter
6 3 (30.00%) Thin Client
6 3 (30.00%) PRINCE2
6 3 (30.00%) SQL
6 3 (30.00%) Project Management
6 3 (30.00%) People Management
6 3 (30.00%) Supplier Management
6 3 (30.00%) Fat Client
7 2 (20.00%) Line Management
7 2 (20.00%) BMC
7 2 (20.00%) SMS
8 1 (10.00%) VB.NET
8 1 (10.00%) .NET

ITSM
Top Related IT Skills in Peterborough by Category

For the 6 months to 28 July 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 4 (40.00%) MS PowerPoint
1 4 (40.00%) MS Excel
1 4 (40.00%) MS Visio
1 4 (40.00%) MS Office
Business Applications
1 5 (50.00%) Remedy ITSM
Communications & Networking
1 2 (20.00%) SMS
Database & Business Intelligence
1 1 (10.00%) Relational Database
General
1 1 (10.00%) Back Office
1 1 (10.00%) Finance
1 1 (10.00%) Manufacturing
1 1 (10.00%) Marketing
1 1 (10.00%) Dutch Language
1 1 (10.00%) French Language
1 1 (10.00%) German Language
Job Titles
1 4 (40.00%) Service Manager
2 3 (30.00%) Services Delivery Manager
2 3 (30.00%) Delivery Manager
2 3 (30.00%) IT Services Delivery Manager
2 3 (30.00%) IT Services Manager
3 2 (20.00%) Team Leader
3 2 (20.00%) Coordinator
4 1 (10.00%) Analyst
4 1 (10.00%) Operations Manager
4 1 (10.00%) Technical Analyst
4 1 (10.00%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) HTML
1 1 (10.00%) Web Services
1 1 (10.00%) jQuery
1 1 (10.00%) HTML5
1 1 (10.00%) iOS SDK
1 1 (10.00%) Android SDK
Miscellaneous
1 6 (60.00%) Management Information System
2 3 (30.00%) IVR
2 3 (30.00%) Thin Client
2 3 (30.00%) Fat Client
3 1 (10.00%) GIS
3 1 (10.00%) Analytical Skills
3 1 (10.00%) Computer Science
Operating Systems
1 1 (10.00%) Android
1 1 (10.00%) Apple iOS
Processes & Methodologies
1 9 (90.00%) Service Management
2 8 (80.00%) ITIL
3 6 (60.00%) Change Management
4 5 (50.00%) Service Delivery
5 3 (30.00%) PRINCE2
5 3 (30.00%) Project Management
5 3 (30.00%) People Management
5 3 (30.00%) Supplier Management
6 2 (20.00%) Line Management
7 1 (10.00%) Workflow
7 1 (10.00%) SDLC
7 1 (10.00%) Waterfall
7 1 (10.00%) Data Transformation
7 1 (10.00%) Agile Software Development
Programming Languages
1 3 (30.00%) SQL
2 1 (10.00%) VB.NET
2 1 (10.00%) C#
2 1 (10.00%) JavaScript
Qualifications
1 4 (40.00%) Degree
1 4 (40.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
Systems Management
1 3 (30.00%) Unicenter
Vendors
1 5 (50.00%) Remedy
2 4 (40.00%) Microsoft
3 3 (30.00%) CA
4 2 (20.00%) BMC