The table below looks at the statistics for ITSM skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 41 36 52
Rank change year-on-year
-5 +16
Permanent jobs citing ITSM 3 9 1
As % of all permanent IT jobs located in Peterborough 0.92% 3.13% 0.29%
As % of the Processes & Methodologies category 1.24% 3.75% 0.35%
Number of salaries quoted 2 7 1
Average salary £38,042 £30,000 £35,000
Average salary % change year-on-year
+26.80% -14.28%
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
241 240 287
As % of all permanent IT jobs located in Peterborough 74.15% 83.33% 82.47%
Number of salaries quoted 179 209 245
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Peterborough region.

ITSM Salary Trend in Peterborough

ITSM
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing ITSM across the Peterborough region over the 3 months to 6 July 2015.

ITSM Salary Histogram in Peterborough

ITSM
Top 30 Related IT Skills in Peterborough

For the 6 months to 6 July 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (93.75%) Service Management
2 14 (87.50%) ITIL
3 10 (62.50%) MS Office
3 10 (62.50%) MS Excel
3 10 (62.50%) MS Visio
3 10 (62.50%) Microsoft
3 10 (62.50%) ITIL Certification
3 10 (62.50%) Management Information System
3 10 (62.50%) MS PowerPoint
4 8 (50.00%) Change Management
5 7 (43.75%) Service Delivery
6 6 (37.50%) Line Management
7 5 (31.25%) Remedy ITSM
7 5 (31.25%) Remedy
8 4 (25.00%) Degree
9 3 (18.75%) People Management
9 3 (18.75%) Fat Client
9 3 (18.75%) Supplier Management
9 3 (18.75%) IVR
9 3 (18.75%) SLA
9 3 (18.75%) Project Management
9 3 (18.75%) CA
9 3 (18.75%) Unicenter
9 3 (18.75%) Thin Client
9 3 (18.75%) PRINCE2
9 3 (18.75%) SQL
10 2 (12.50%) BMC
10 2 (12.50%) SMS
11 1 (6.25%) VB.NET
11 1 (6.25%) .NET

ITSM
Top Related IT Skills in Peterborough by Category

For the 6 months to 6 July 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 10 (62.50%) MS Office
1 10 (62.50%) MS Excel
1 10 (62.50%) MS Visio
1 10 (62.50%) MS PowerPoint
Business Applications
1 5 (31.25%) Remedy ITSM
Communications & Networking
1 2 (12.50%) SMS
Database & Business Intelligence
1 1 (6.25%) Relational Database
General
1 1 (6.25%) Back Office
1 1 (6.25%) Finance
1 1 (6.25%) Manufacturing
1 1 (6.25%) Marketing
1 1 (6.25%) Dutch Language
1 1 (6.25%) French Language
1 1 (6.25%) German Language
Job Titles
1 6 (37.50%) Team Leader
2 4 (25.00%) Coordinator
2 4 (25.00%) Service Manager
3 3 (18.75%) Delivery Manager
3 3 (18.75%) IT Services Delivery Manager
3 3 (18.75%) IT Services Manager
3 3 (18.75%) Services Delivery Manager
4 1 (6.25%) Service Operations Manager
4 1 (6.25%) Technical Analyst
4 1 (6.25%) Analyst
4 1 (6.25%) Operations Manager
Libraries, Frameworks & Software Standards
1 1 (6.25%) HTML
1 1 (6.25%) .NET
1 1 (6.25%) Web Services
1 1 (6.25%) jQuery
1 1 (6.25%) HTML5
1 1 (6.25%) iOS SDK
1 1 (6.25%) Android SDK
Miscellaneous
1 10 (62.50%) Management Information System
2 3 (18.75%) IVR
2 3 (18.75%) Thin Client
2 3 (18.75%) Fat Client
3 1 (6.25%) Analytical Skills
3 1 (6.25%) GIS
3 1 (6.25%) Computer Science
Operating Systems
1 1 (6.25%) Android
1 1 (6.25%) Apple iOS
Processes & Methodologies
1 15 (93.75%) Service Management
2 14 (87.50%) ITIL
3 8 (50.00%) Change Management
4 7 (43.75%) Service Delivery
5 6 (37.50%) Line Management
6 3 (18.75%) People Management
6 3 (18.75%) PRINCE2
6 3 (18.75%) Project Management
6 3 (18.75%) Supplier Management
7 1 (6.25%) Waterfall
7 1 (6.25%) Data Transformation
7 1 (6.25%) Workflow
7 1 (6.25%) Agile Software Development
7 1 (6.25%) SDLC
Programming Languages
1 3 (18.75%) SQL
2 1 (6.25%) VB.NET
2 1 (6.25%) C#
2 1 (6.25%) JavaScript
Qualifications
1 10 (62.50%) ITIL Certification
2 4 (25.00%) Degree
Quality Assurance & Compliance
1 3 (18.75%) SLA
Systems Management
1 3 (18.75%) Unicenter
Vendors
1 10 (62.50%) Microsoft
2 5 (31.25%) Remedy
3 3 (18.75%) CA
4 2 (12.50%) BMC