The table below looks at the statistics for ITSM skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 37 - 45
Rank change year-on-year
- 0
Permanent jobs citing ITSM 9 0 8
As % of all permanent IT jobs located in Peterborough 2.70% - 2.08%
As % of the Processes & Methodologies category 3.14% - 2.61%
Number of salaries quoted 9 0 8
Average salary £34,000 - £30,000
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
287 266 306
As % of all permanent IT jobs located in Peterborough 86.19% 86.36% 79.69%
Number of salaries quoted 227 235 264
Average salary £47,500 £45,000 £46,000
Average salary % change year-on-year
+5.55% -2.17%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £102,500 £65,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Peterborough region.

ITSM Salary Trend in Peterborough

ITSM
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing ITSM across the Peterborough region over the 3 months to 30 January 2015.

ITSM Salary Histogram in Peterborough

ITSM
Top 30 Related IT Skills in Peterborough

For the 6 months to 30 January 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (100.00%) ITIL
2 12 (92.31%) Service Management
3 10 (76.92%) MS Office
3 10 (76.92%) MS Excel
3 10 (76.92%) MS Visio
3 10 (76.92%) Microsoft
3 10 (76.92%) MS PowerPoint
4 9 (69.23%) ITIL Certification
5 8 (61.54%) Management Information System
6 7 (53.85%) Line Management
7 4 (30.77%) Service Delivery
7 4 (30.77%) Change Management
8 3 (23.08%) Remedy
8 3 (23.08%) Remedy ITSM
9 2 (15.38%) Incident Management
9 2 (15.38%) ITIL Foundation Certificate
9 2 (15.38%) Citrix
9 2 (15.38%) BMC
9 2 (15.38%) SQL
9 2 (15.38%) Firewall
10 1 (7.69%) Supplier Management
10 1 (7.69%) IVR
10 1 (7.69%) PRINCE2
10 1 (7.69%) SMS
10 1 (7.69%) SLA
10 1 (7.69%) CA
10 1 (7.69%) Unicenter
10 1 (7.69%) Thin Client
10 1 (7.69%) Project Management
10 1 (7.69%) People Management

ITSM
Top Related IT Skills in Peterborough by Category

For the 6 months to 30 January 2015, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 10 (76.92%) MS Office
1 10 (76.92%) MS Excel
1 10 (76.92%) MS Visio
1 10 (76.92%) MS PowerPoint
Business Applications
1 3 (23.08%) Remedy ITSM
Communications & Networking
1 2 (15.38%) Firewall
2 1 (7.69%) SMS
Job Titles
1 7 (53.85%) Team Leader
2 3 (23.08%) Coordinator
3 2 (15.38%) Operations Team Leader
3 2 (15.38%) Analyst
4 1 (7.69%) Support Analyst
4 1 (7.69%) Service Analyst
4 1 (7.69%) Operations Analyst
4 1 (7.69%) Delivery Manager
4 1 (7.69%) IT Services Delivery Manager
4 1 (7.69%) IT Services Manager
4 1 (7.69%) Remedy Analyst
4 1 (7.69%) Services Delivery Manager
4 1 (7.69%) Service Manager
4 1 (7.69%) Service Desk Analyst
4 1 (7.69%) IT Support Analyst
4 1 (7.69%) IT Support
Miscellaneous
1 8 (61.54%) Management Information System
2 1 (7.69%) IVR
2 1 (7.69%) Thin Client
2 1 (7.69%) Fat Client
Processes & Methodologies
1 13 (100.00%) ITIL
2 12 (92.31%) Service Management
3 7 (53.85%) Line Management
4 4 (30.77%) Service Delivery
4 4 (30.77%) Change Management
5 2 (15.38%) Incident Management
6 1 (7.69%) Supplier Management
6 1 (7.69%) PRINCE2
6 1 (7.69%) Project Management
6 1 (7.69%) People Management
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 9 (69.23%) ITIL Certification
2 2 (15.38%) ITIL Foundation Certificate
3 1 (7.69%) Degree
Quality Assurance & Compliance
1 1 (7.69%) SLA
Systems Management
1 1 (7.69%) Unicenter
Vendors
1 10 (76.92%) Microsoft
2 3 (23.08%) Remedy
3 2 (15.38%) Citrix
3 2 (15.38%) BMC
4 1 (7.69%) CA
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £34,000 per annum
Posted: Yesterday
Peterborough
Networx Recruitment
Salary: £40,000 - £55,000 per year
Posted: 8 days ago