The first table below looks at the demand for ITSM skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Peterborough region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 31 50 -
Rank change year-on-year
+19 -
Permanent jobs citing ITSM 14 1 0
As % of all permanent IT jobs located in Peterborough 4.62% 0.28% -
As % of the Processes & Methodologies category 5.65% 0.35% -
Number of salaries quoted 12 1 0
Average salary £28,750 £35,000 -
Average salary % change year-on-year
-17.85% -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
248 282 313
As % of all permanent IT jobs located in Peterborough 81.85% 79.21% 78.84%
Number of salaries quoted 220 237 265
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £27,500 £30,000 £27,000
10% offered a salary of more than £61,000 £50,000 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
Cambridgeshire

ITSM
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Peterborough region.

ITSM Salary Trend in Peterborough

ITSM
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing ITSM across the Peterborough region over the 3 months to 31 July 2014.

ITSM Salary Histogram in Peterborough

ITSM
Top 22 Related IT Skills in Peterborough

For the 6 months to 31 July 2014, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 14 (100.00%) ITIL
1 14 (100.00%) Service Management
2 13 (92.86%) MS Office
2 13 (92.86%) MS Excel
2 13 (92.86%) MS Visio
2 13 (92.86%) Microsoft
2 13 (92.86%) MS PowerPoint
3 11 (78.57%) Incident Management
4 9 (64.29%) ITIL Certification
4 9 (64.29%) Management Information System
5 8 (57.14%) Service Delivery
6 4 (28.57%) Firewall
6 4 (28.57%) Citrix
6 4 (28.57%) ITIL Foundation Certificate
7 3 (21.43%) Project Planning
7 3 (21.43%) Problem Management
7 3 (21.43%) Change Management
7 3 (21.43%) Legal
8 2 (14.29%) Root Cause Analysis
9 1 (7.14%) Retail
9 1 (7.14%) SLA
9 1 (7.14%) E-Commerce

ITSM
Top Related IT Skills in Peterborough by Category

For the 6 months to 31 July 2014, IT jobs across the Peterborough region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 13 (92.86%) MS Office
1 13 (92.86%) MS Excel
1 13 (92.86%) MS Visio
1 13 (92.86%) MS PowerPoint
Communications & Networking
1 4 (28.57%) Firewall
General
1 3 (21.43%) Legal
2 1 (7.14%) Retail
Job Titles
1 4 (28.57%) Coordinator
1 4 (28.57%) Team Leader
1 4 (28.57%) Operations Team Leader
2 3 (21.43%) Problem Manager
2 3 (21.43%) Delivery Manager
2 3 (21.43%) Services Delivery Manager
2 3 (21.43%) Service Manager
3 2 (14.29%) Service Desk Manager
Miscellaneous
1 9 (64.29%) Management Information System
Processes & Methodologies
1 14 (100.00%) ITIL
1 14 (100.00%) Service Management
2 11 (78.57%) Incident Management
3 8 (57.14%) Service Delivery
4 3 (21.43%) Project Planning
4 3 (21.43%) Problem Management
4 3 (21.43%) Change Management
5 2 (14.29%) Root Cause Analysis
6 1 (7.14%) E-Commerce
Qualifications
1 9 (64.29%) ITIL Certification
2 4 (28.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (7.14%) SLA
Vendors
1 13 (92.86%) Microsoft
2 4 (28.57%) Citrix
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £26,000 to £29,000 per annum plus benefits and career progression
Posted: 2 days ago