The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 43 45 49
Rank change year-on-year
+2 +4
Permanent jobs requiring a Technical Support 4 1 4
As % of all permanent IT jobs located in Peterborough 1.12% 0.32% 1.21%
As % of the Job Titles category 1.19% 0.33% 1.29%
Number of salaries quoted 2 1 4
Average salary £24,250 £28,750 £26,500
Average salary % change year-on-year
-15.65% +8.49%
90% offered a salary of more than £19,650 £28,750 £23,700
10% offered a salary of more than £28,850 £28,750 £27,550
UK excluding London average salary £30,000 £31,000 £28,750
% change year-on-year
-3.22% +7.82%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
335 304 309
As % of all permanent IT jobs located in Peterborough 94.10% 97.75% 93.64%
Number of salaries quoted 256 281 271
Average salary £40,000 £38,783 £40,000
Average salary % change year-on-year
+3.13% -3.04%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Peterborough

Technical Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Peterborough region.

Technical Support Salary Trend in Peterborough

Technical Support
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Technical Support across the Peterborough region over the 3 months to 21 November 2014.

Technical Support Salary Histogram in Peterborough

Technical Support
Top 29 Related IT Skills in Peterborough

For the 6 months to 21 November 2014, IT jobs across the Peterborough region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (75.00%) SQL
1 3 (75.00%) Windows
2 2 (50.00%) JBoss
2 2 (50.00%) Apache
2 2 (50.00%) Tomcat
2 2 (50.00%) HTML
2 2 (50.00%) Oracle
2 2 (50.00%) UNIX
2 2 (50.00%) Incident Management
3 1 (25.00%) QA
3 1 (25.00%) GlassFish
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Google Apps
3 1 (25.00%) Oracle Database
3 1 (25.00%) C#
3 1 (25.00%) SQL Server
3 1 (25.00%) ITIL
3 1 (25.00%) Java
3 1 (25.00%) .NET
3 1 (25.00%) MS Excel
3 1 (25.00%) MS Exchange
3 1 (25.00%) FTP
3 1 (25.00%) SLA
3 1 (25.00%) Active Directory
3 1 (25.00%) InstallShield
3 1 (25.00%) Replication
3 1 (25.00%) Google
3 1 (25.00%) SQL Server 2005

Technical Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 21 November 2014, IT jobs across the Peterborough region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) JBoss
1 2 (50.00%) Apache
1 2 (50.00%) Tomcat
2 1 (25.00%) MS Exchange
2 1 (25.00%) GlassFish
2 1 (25.00%) Exchange Server 2010
Applications
1 1 (25.00%) MS Excel
Cloud Services
1 1 (25.00%) Google Apps
Communications & Networking
1 1 (25.00%) FTP
Database & Business Intelligence
1 1 (25.00%) SQL Server
1 1 (25.00%) SQL Server 2005
1 1 (25.00%) Oracle Database
Development Applications
1 1 (25.00%) InstallShield
Libraries, Frameworks & Software Standards
1 2 (50.00%) HTML
2 1 (25.00%) .NET
Miscellaneous
1 1 (25.00%) Replication
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) UNIX
3 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 2 (50.00%) Incident Management
2 1 (25.00%) ITIL
Programming Languages
1 3 (75.00%) SQL
2 1 (25.00%) C#
2 1 (25.00%) Java
Quality Assurance & Compliance
1 1 (25.00%) SLA
1 1 (25.00%) QA
System Software
1 1 (25.00%) Active Directory
Vendors
1 2 (50.00%) Oracle
2 1 (25.00%) Google