The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Pontypridd region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 9 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support 1 0 0
As % of all permanent IT jobs located in Pontypridd 9.09% - -
As % of the Job Titles category 9.09% - -
Number of salaries quoted 1 0 0
Average salary £21,500 - -
UK excluding London average salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%
Help Desk Support
Rhondda Cynon Taff

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Pontypridd region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Pontypridd
Permanent IT job ads with a match in the
Job Titles category
11 4 1
As % of all permanent IT jobs located in Pontypridd 100.00% 100.00% 100.00%
Number of salaries quoted 11 4 0
Average salary £23,500 £35,000 -
Average salary % change year-on-year
-32.85% -
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Pontypridd

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Pontypridd region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Pontypridd

Help Desk Support
Salary Trend in Pontypridd

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Pontypridd region.

Help Desk Support Salary Trend in Pontypridd

Help Desk Support
Top 20 Related IT Skills in Pontypridd

For the 6 months to 20 October 2014, IT jobs across the Pontypridd region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 1 (100.00%) SQL Server
1 1 (100.00%) Windows
1 1 (100.00%) LDAP
1 1 (100.00%) MS Excel
1 1 (100.00%) SharePoint
1 1 (100.00%) Windows XP
1 1 (100.00%) MS Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) A+ Certification
1 1 (100.00%) Symantec
1 1 (100.00%) PPTP
1 1 (100.00%) Network+ Certification
1 1 (100.00%) Windows 7

Help Desk Support
Top Related IT Skills in Pontypridd by Category

For the 6 months to 20 October 2014, IT jobs across the Pontypridd region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) SharePoint
1 1 (100.00%) MS Exchange
Applications
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) LDAP
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) PPTP
Database & Business Intelligence
1 1 (100.00%) SQL Server
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows 7
Qualifications
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) A+ Certification
1 1 (100.00%) Network+ Certification
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Symantec