The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the Poole region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Poole region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Technical Support
Rank - - -
Permanent jobs requiring a 3rd Line Technical Support 0 0 0
As % of all permanent IT jobs located in Poole - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £31,000 £35,000 £32,500
% change year-on-year
-11.42% +7.69%
All Job Titles
Poole
Permanent IT job ads with a match in the
Job Titles category
82 94 84
As % of all permanent IT jobs located in Poole 96.47% 98.95% 98.82%
Number of salaries quoted 66 93 76
Average salary £27,500 £29,000 £31,500
Average salary % change year-on-year
-5.17% -7.93%
90% offered a salary of more than £22,500 £20,000 £25,000
10% offered a salary of more than £45,000 £47,500 £40,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Technical Support
Dorset

3rd Line Technical Support
Top 19 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Poole region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) DHCP
1 1 (100.00%) Ethernet
1 1 (100.00%) VPN
1 1 (100.00%) SSL
1 1 (100.00%) Cisco
1 1 (100.00%) CCNP
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) Avaya
1 1 (100.00%) Blackberry
1 1 (100.00%) Wireless
1 1 (100.00%) Network Design
1 1 (100.00%) CMDB
1 1 (100.00%) Cisco UCCE

3rd Line Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Poole region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) DHCP
1 1 (100.00%) Ethernet
1 1 (100.00%) VPN
1 1 (100.00%) SSL
1 1 (100.00%) Wireless
Miscellaneous
1 1 (100.00%) Blackberry
1 1 (100.00%) CMDB
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Network Design
Qualifications
1 1 (100.00%) CCNP
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
Systems Management
1 1 (100.00%) Cisco UCCE
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Avaya