The table below looks at the statistics for CRM skills in IT jobs advertised for the Poole region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 33 27 16
Rank change year-on-year
-6 -11
Permanent jobs citing CRM 3 5 4
As % of all permanent IT jobs located in Poole 2.31% 4.17% 5.56%
As % of the Processes & Methodologies category 2.88% 5.05% 7.41%
Number of salaries quoted 3 4 4
Average salary £55,000 £37,500 £50,000
Average salary % change year-on-year
+46.66% -25.00%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Dorset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Poole region.

Processes & Methodologies Category
Poole
Permanent IT job ads with a match in the
Processes & Methodologies category
104 99 54
As % of all permanent IT jobs located in Poole 80.00% 82.50% 75.00%
Number of salaries quoted 97 94 43
Average salary £40,000 £35,000 £41,000
Average salary % change year-on-year
+14.28% -14.63%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £60,000 £50,000 £46,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Poole

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Poole region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Poole

CRM
Salary Trend in Poole

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Poole region.

CRM Salary Trend in Poole

CRM
Top 30 Related IT Skills in Poole

For the 6 months to 30 October 2014, IT jobs across the Poole region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 7 (58.33%) Finance
1 7 (58.33%) Dynamics CRM
2 6 (50.00%) ERP
3 5 (41.67%) Project Management
3 5 (41.67%) Stakeholder Management
3 5 (41.67%) Continuous Improvement
4 4 (33.33%) GoldMine
4 4 (33.33%) Dynamics AX
4 4 (33.33%) Sage
4 4 (33.33%) Microsoft
4 4 (33.33%) SQL
4 4 (33.33%) MS Excel
5 3 (25.00%) SharePoint
5 3 (25.00%) SAP
5 3 (25.00%) Salesforce.com
5 3 (25.00%) CAD
5 3 (25.00%) PLM
5 3 (25.00%) Quality Management
5 3 (25.00%) Change Management
5 3 (25.00%) Requirements Analysis
5 3 (25.00%) SugarCRM
5 3 (25.00%) Document Management
5 3 (25.00%) SalesLogix
5 3 (25.00%) SAP Business One
5 3 (25.00%) Workflow
6 2 (16.67%) Business Analysis
6 2 (16.67%) Telecoms
6 2 (16.67%) PDM
6 2 (16.67%) Programme Management
6 2 (16.67%) ITIL

CRM
Top Related IT Skills in Poole by Category

For the 6 months to 30 October 2014, IT jobs across the Poole region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) SharePoint
1 3 (25.00%) SugarCRM
Applications
1 4 (33.33%) MS Excel
Business Applications
1 7 (58.33%) Dynamics CRM
2 4 (33.33%) Dynamics AX
2 4 (33.33%) GoldMine
3 3 (25.00%) SAP Business One
3 3 (25.00%) SalesLogix
4 1 (8.33%) Dynamics NAV
4 1 (8.33%) Dynamics GP
4 1 (8.33%) Exchequer
Database & Business Intelligence
1 1 (8.33%) Crystal Reports
General
1 7 (58.33%) Finance
2 2 (16.67%) Telecoms
Job Titles
1 6 (50.00%) Consultant
2 3 (25.00%) Applications Consultant
2 3 (25.00%) SAP Consultant
2 3 (25.00%) Business Consultant
2 3 (25.00%) Business Analyst
2 3 (25.00%) CRM Consultant
2 3 (25.00%) SAP Business Consultant
2 3 (25.00%) SAP Business One Consultant
2 3 (25.00%) Analyst
3 1 (8.33%) Programme Manager
3 1 (8.33%) Developer
3 1 (8.33%) Software Developer
3 1 (8.33%) Project Manager
3 1 (8.33%) IT Project Manager
3 1 (8.33%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
Processes & Methodologies
1 6 (50.00%) ERP
2 5 (41.67%) Continuous Improvement
2 5 (41.67%) Project Management
2 5 (41.67%) Stakeholder Management
3 3 (25.00%) PLM
3 3 (25.00%) Quality Management
3 3 (25.00%) Change Management
3 3 (25.00%) Workflow
3 3 (25.00%) Requirements Analysis
3 3 (25.00%) CAD
3 3 (25.00%) Document Management
4 2 (16.67%) Business Analysis
4 2 (16.67%) ITIL
4 2 (16.67%) PDM
4 2 (16.67%) Programme Management
Programming Languages
1 4 (33.33%) SQL
2 1 (8.33%) VB.NET
2 1 (8.33%) PHP
Vendors
1 4 (33.33%) Microsoft
1 4 (33.33%) Sage
2 3 (25.00%) Salesforce.com
2 3 (25.00%) SAP
3 1 (8.33%) Pegasus