The table below looks at the statistics for CRM skills in IT jobs advertised for the Poole region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 35 32 20
Rank change year-on-year
-3 -12
Permanent jobs citing CRM 5 7 2
As % of all permanent IT jobs located in Poole 2.34% 7.00% 2.08%
As % of the Processes & Methodologies category 3.01% 7.61% 2.70%
Number of salaries quoted 5 7 2
Average salary £42,500 £30,000 £51,250
Average salary % change year-on-year
+41.66% -41.46%
90% offered a salary of more than £40,000 £30,000 £50,250
10% offered a salary of more than £47,500 £30,000 £52,250
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
Dorset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Poole region.

Processes & Methodologies Category
Poole
Permanent IT job ads with a match in the
Processes & Methodologies category
166 92 74
As % of all permanent IT jobs located in Poole 77.57% 92.00% 77.08%
Number of salaries quoted 163 88 51
Average salary £40,000 £30,000 £35,000
Average salary % change year-on-year
+33.33% -14.28%
90% offered a salary of more than £32,500 £25,000 £27,500
10% offered a salary of more than £50,000 £45,000 £45,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Poole

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Poole region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Poole

CRM
Salary Trend in Poole

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Poole region.

CRM Salary Trend in Poole

CRM
Top 30 Related IT Skills in Poole

For the 6 months to 22 August 2014, IT jobs across the Poole region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (75.00%) ERP
2 8 (66.67%) Dynamics CRM
3 7 (58.33%) Continuous Improvement
4 5 (41.67%) GoldMine
4 5 (41.67%) Dynamics AX
4 5 (41.67%) Microsoft
4 5 (41.67%) MS Excel
4 5 (41.67%) Sage
4 5 (41.67%) Finance
5 4 (33.33%) Stakeholder Management
5 4 (33.33%) Telecoms
5 4 (33.33%) Programme Management
5 4 (33.33%) Business Analysis
5 4 (33.33%) Project Management
5 4 (33.33%) ITIL
6 3 (25.00%) Requirements Analysis
6 3 (25.00%) SugarCRM
6 3 (25.00%) Salesforce.com
6 3 (25.00%) CAD
6 3 (25.00%) SharePoint
6 3 (25.00%) SalesLogix
6 3 (25.00%) Document Management
6 3 (25.00%) Workflow
6 3 (25.00%) PLM
6 3 (25.00%) Quality Management
6 3 (25.00%) Change Management
7 2 (16.67%) PDM
7 2 (16.67%) Dynamics NAV
7 2 (16.67%) Exchequer
7 2 (16.67%) Pegasus

CRM
Top Related IT Skills in Poole by Category

For the 6 months to 22 August 2014, IT jobs across the Poole region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) SugarCRM
1 3 (25.00%) SharePoint
Applications
1 5 (41.67%) MS Excel
Business Applications
1 8 (66.67%) Dynamics CRM
2 5 (41.67%) GoldMine
2 5 (41.67%) Dynamics AX
3 3 (25.00%) SalesLogix
4 2 (16.67%) Dynamics NAV
4 2 (16.67%) Exchequer
4 2 (16.67%) Dynamics GP
Database & Business Intelligence
1 2 (16.67%) Crystal Reports
General
1 5 (41.67%) Finance
2 4 (33.33%) Telecoms
Job Titles
1 3 (25.00%) Business Analyst
1 3 (25.00%) CRM Consultant
1 3 (25.00%) Analyst
1 3 (25.00%) Consultant
1 3 (25.00%) Applications Consultant
2 2 (16.67%) IT Project Manager
2 2 (16.67%) Delivery Manager
2 2 (16.67%) Programme Manager
2 2 (16.67%) Developer
2 2 (16.67%) Software Developer
2 2 (16.67%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (16.67%) .NET
Processes & Methodologies
1 9 (75.00%) ERP
2 7 (58.33%) Continuous Improvement
3 4 (33.33%) Stakeholder Management
3 4 (33.33%) Programme Management
3 4 (33.33%) Business Analysis
3 4 (33.33%) Project Management
3 4 (33.33%) ITIL
4 3 (25.00%) Requirements Analysis
4 3 (25.00%) CAD
4 3 (25.00%) Document Management
4 3 (25.00%) Workflow
4 3 (25.00%) PLM
4 3 (25.00%) Quality Management
4 3 (25.00%) Change Management
5 2 (16.67%) PDM
Programming Languages
1 2 (16.67%) PHP
1 2 (16.67%) SQL
1 2 (16.67%) VB.NET
Vendors
1 5 (41.67%) Microsoft
1 5 (41.67%) Sage
2 3 (25.00%) Salesforce.com
3 2 (16.67%) Pegasus