The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 132 131 -
Rank change year-on-year
-1 -
Permanent jobs requiring a 1st Line Support Analyst 5 9 0
As % of all permanent IT jobs located in Reading 0.21% 0.39% -
As % of the Job Titles category 0.23% 0.42% -
Number of salaries quoted 5 9 0
Average salary £22,000 £16,500 -
Average salary % change year-on-year
+33.33% -
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2207 2167 2043
As % of all permanent IT jobs located in Reading 92.07% 94.42% 93.42%
Number of salaries quoted 1555 1725 1732
Average salary £45,000 £42,500 £43,000
Average salary % change year-on-year
+5.88% -1.16%
90% offered a salary of more than £27,500 £26,000 £26,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
Berkshire

1st Line Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Reading

1st Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Reading region.

1st Line Support Analyst Salary Trend in Reading

1st Line Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 31 July 2014, IT jobs across the Reading region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 10 (66.67%) MS Office
2 8 (53.33%) A+ Certification
2 8 (53.33%) ITIL
3 7 (46.67%) Windows
4 6 (40.00%) Windows XP
4 6 (40.00%) SLA
4 6 (40.00%) Microsoft
4 6 (40.00%) Active Directory
5 5 (33.33%) Windows Server 2003
5 5 (33.33%) DameWare
5 5 (33.33%) Problem Management
5 5 (33.33%) Windows Server 2008
5 5 (33.33%) Windows 8
6 4 (26.67%) Windows Server 2012
6 4 (26.67%) Telecoms
6 4 (26.67%) Citrix
6 4 (26.67%) Network+ Certification
6 4 (26.67%) MCP
7 2 (13.33%) MS Excel
8 1 (6.67%) CRM
8 1 (6.67%) TCP/IP
8 1 (6.67%) HP
8 1 (6.67%) Windows 2000
8 1 (6.67%) MCSA
8 1 (6.67%) C#
8 1 (6.67%) C++
8 1 (6.67%) Java
8 1 (6.67%) VB
8 1 (6.67%) .NET
8 1 (6.67%) Smartphone

1st Line Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 31 July 2014, IT jobs across the Reading region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 10 (66.67%) MS Office
2 2 (13.33%) MS Excel
Communications & Networking
1 1 (6.67%) TCP/IP
General
1 4 (26.67%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (6.67%) .NET
Miscellaneous
1 1 (6.67%) Smartphone
1 1 (6.67%) Blackberry
1 1 (6.67%) iPhone
Operating Systems
1 7 (46.67%) Windows
2 6 (40.00%) Windows XP
3 5 (33.33%) Windows Server 2003
3 5 (33.33%) Windows Server 2008
3 5 (33.33%) Windows 8
4 4 (26.67%) Windows Server 2012
5 1 (6.67%) Windows 2000
5 1 (6.67%) Windows 7
Processes & Methodologies
1 8 (53.33%) ITIL
2 5 (33.33%) Problem Management
3 1 (6.67%) CRM
Programming Languages
1 1 (6.67%) C#
1 1 (6.67%) C++
1 1 (6.67%) Java
1 1 (6.67%) VB
Qualifications
1 8 (53.33%) A+ Certification
2 4 (26.67%) Network+ Certification
2 4 (26.67%) MCP
3 1 (6.67%) MCSA
3 1 (6.67%) Degree
3 1 (6.67%) Microsoft Certification
3 1 (6.67%) Security+ Certification
3 1 (6.67%) SC Cleared
3 1 (6.67%) DV Cleared
3 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 6 (40.00%) Active Directory
Systems Management
1 5 (33.33%) DameWare
Vendors
1 6 (40.00%) Microsoft
2 4 (26.67%) Citrix
3 1 (6.67%) HP