The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 136 129 -
Rank change year-on-year
-7 -
Permanent jobs requiring a 1st Line Support Analyst 5 4 0
As % of all permanent IT jobs located in Reading 0.20% 0.18% -
As % of the Job Titles category 0.22% 0.19% -
Number of salaries quoted 5 4 0
Average salary £21,000 £16,500 -
Average salary % change year-on-year
+27.27% -
UK excluding London average salary £19,000 £18,000 £19,000
% change year-on-year
+5.55% -5.26%
1st Line Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2273 2077 1859
As % of all permanent IT jobs located in Reading 91.14% 93.14% 94.13%
Number of salaries quoted 1583 1655 1554
Average salary £46,500 £45,000 £40,000
Average salary % change year-on-year
+3.33% +12.50%
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Reading

1st Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Reading region.

1st Line Support Analyst Salary Trend in Reading

1st Line Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 18 September 2014, IT jobs across the Reading region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 7 (63.64%) MS Office
2 5 (45.45%) A+ Certification
3 4 (36.36%) ITIL
3 4 (36.36%) Windows
4 3 (27.27%) MS Excel
5 2 (18.18%) Smartphone
5 2 (18.18%) Blackberry
5 2 (18.18%) Security+ Certification
5 2 (18.18%) MCSA
5 2 (18.18%) Microsoft Certification
5 2 (18.18%) Windows XP
5 2 (18.18%) SLA
5 2 (18.18%) Microsoft
5 2 (18.18%) Active Directory
5 2 (18.18%) iPhone
5 2 (18.18%) Windows 7
6 1 (9.09%) Windows 8
6 1 (9.09%) Windows Server 2008
6 1 (9.09%) HP
6 1 (9.09%) TCP/IP
6 1 (9.09%) CRM
6 1 (9.09%) Windows 2000
6 1 (9.09%) C#
6 1 (9.09%) C++
6 1 (9.09%) Java
6 1 (9.09%) VB
6 1 (9.09%) .NET
6 1 (9.09%) Windows Server 2003
6 1 (9.09%) DameWare
6 1 (9.09%) Degree

1st Line Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 18 September 2014, IT jobs across the Reading region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 7 (63.64%) MS Office
2 3 (27.27%) MS Excel
Communications & Networking
1 1 (9.09%) TCP/IP
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
Miscellaneous
1 2 (18.18%) Smartphone
1 2 (18.18%) Blackberry
1 2 (18.18%) iPhone
Operating Systems
1 4 (36.36%) Windows
2 2 (18.18%) Windows XP
2 2 (18.18%) Windows 7
3 1 (9.09%) Windows 8
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows 2000
3 1 (9.09%) Windows Server 2003
Processes & Methodologies
1 4 (36.36%) ITIL
2 1 (9.09%) CRM
2 1 (9.09%) Problem Management
Programming Languages
1 1 (9.09%) C#
1 1 (9.09%) C++
1 1 (9.09%) Java
1 1 (9.09%) VB
Qualifications
1 5 (45.45%) A+ Certification
2 2 (18.18%) Security+ Certification
2 2 (18.18%) MCSA
2 2 (18.18%) Microsoft Certification
3 1 (9.09%) Degree
3 1 (9.09%) SC Cleared
3 1 (9.09%) DV Cleared
3 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 2 (18.18%) Active Directory
Systems Management
1 1 (9.09%) DameWare
Vendors
1 2 (18.18%) Microsoft
2 1 (9.09%) HP