The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 145 133 135
Rank change year-on-year
-12 +2
Permanent jobs requiring a 2nd Line Support Analyst 2 3 2
As % of all permanent IT jobs located in Reading 0.080% 0.12% 0.096%
As % of the Job Titles category 0.087% 0.13% 0.10%
Number of salaries quoted 1 3 2
Average salary £27,500 £36,500 £22,000
Average salary % change year-on-year
-24.65% +65.90%
UK excluding London average salary £25,000 £23,000 £24,000
% change year-on-year
+8.69% -4.16%
2nd Line Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2302 2259 1970
As % of all permanent IT jobs located in Reading 92.41% 92.73% 94.67%
Number of salaries quoted 1586 1692 1621
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £25,000 £27,500 £28,000
10% offered a salary of more than £70,000 £64,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Reading

2nd Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Reading region.

2nd Line Support Analyst Salary Trend in Reading

2nd Line Support Analyst
Top 26 Related IT Skills in Reading

For the 6 months to 1 April 2015, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 3 (100.00%) SLA
2 2 (66.67%) ITIL
2 2 (66.67%) Windows
2 2 (66.67%) MS Exchange
2 2 (66.67%) Cisco
2 2 (66.67%) Active Directory
2 2 (66.67%) Avaya
2 2 (66.67%) Root Cause Analysis
3 1 (33.33%) SQL
3 1 (33.33%) MS Office
3 1 (33.33%) MCSE
3 1 (33.33%) PBX
3 1 (33.33%) Microsoft
3 1 (33.33%) HP
3 1 (33.33%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Thin Client
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Business Continuity
3 1 (33.33%) IP Telephony
3 1 (33.33%) MOS
3 1 (33.33%) Incident Management
3 1 (33.33%) Exchange Server 2003
3 1 (33.33%) LANDesk
3 1 (33.33%) Fat Client
3 1 (33.33%) Windows Server 2008

2nd Line Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 1 April 2015, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Exchange Server 2003
Applications
1 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) PBX
1 1 (33.33%) IP Telephony
Miscellaneous
1 1 (33.33%) Thin Client
1 1 (33.33%) Fat Client
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Root Cause Analysis
2 1 (33.33%) Business Continuity
2 1 (33.33%) Incident Management
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) MOS
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) Avaya
2 1 (33.33%) LANDesk
2 1 (33.33%) Microsoft
2 1 (33.33%) HP
2 1 (33.33%) Citrix