2nd Line Support Analyst Jobs in Reading

Second Line Support Analyst
Berkshire > Reading

The median Second Line Support Analyst salary in Reading is £27,500 per year according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 119 130 121
Rank change year-on-year +11 -9 -
Permanent jobs requiring a 2nd Line Support Analyst 3 1 10
As % of all permanent jobs advertised in Reading 0.17% 0.063% 0.57%
As % of the Job Titles category 0.18% 0.068% 0.59%
Number of salaries quoted 3 1 10
10th Percentile - - £26,250
25th Percentile £26,250 £27,500 £27,188
Median annual salary (50th Percentile) £27,500 £30,000 £30,000
Median % change year-on-year -8.33% - -
75th Percentile £28,750 £32,500 -
90th Percentile - - £30,875
Berkshire median annual salary £27,500 £31,000 £30,000
% change year-on-year -11.29% +3.33% -7.69%

All Permanent IT Job Vacancies
Reading

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 1,626 1,477 1,705
% of permanent jobs with a recognized job title 94.59% 93.30% 97.37%
Number of salaries quoted 1,047 805 1,039
10th Percentile £30,000 £31,250 £27,500
25th Percentile £38,000 £40,500 £41,125
Median annual salary (50th Percentile) £54,500 £58,500 £60,000
Median % change year-on-year -6.84% -2.50% +4.35%
75th Percentile £68,750 £75,000 £73,806
90th Percentile £80,000 £91,250 £82,500
Berkshire median annual salary £52,500 £55,000 £57,000
% change year-on-year -4.55% -3.51% +3.64%

2nd Line Support Analyst
Job Vacancy Trend in Reading

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for 2nd Line Support Analyst in Reading

2nd Line Support Analyst
Salary Trend in Reading

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Reading.

Salary trend for 2nd Line Support Analyst in Reading

2nd Line Support Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Reading

For the 6 months to 16 April 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring 2nd Line Support Analyst in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) SLA
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) HP
1 3 (100.00%) A+ Certification
1 3 (100.00%) Network+ Certification
1 3 (100.00%) Degree
1 3 (100.00%) WSUS
1 3 (100.00%) DV Cleared
1 3 (100.00%) Security Cleared
1 3 (100.00%) ServiceNow
1 3 (100.00%) Social Skills
1 3 (100.00%) Documentation Skills
1 3 (100.00%) Customer Service

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
General
1 3 (100.00%) Documentation Skills
1 3 (100.00%) Social Skills
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) ITIL
Qualifications
1 3 (100.00%) A+ Certification
1 3 (100.00%) Degree
1 3 (100.00%) DV Cleared
1 3 (100.00%) Network+ Certification
1 3 (100.00%) Security Cleared
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 3 (100.00%) Active Directory
Systems Management
1 3 (100.00%) WSUS
Vendors
1 3 (100.00%) HP
1 3 (100.00%) Microsoft
1 3 (100.00%) ServiceNow