The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 133 133 124
Rank change year-on-year
0 -9
Permanent jobs requiring a 2nd Line Support Analyst 11 3 4
As % of all permanent IT jobs located in Reading 0.44% 0.13% 0.19%
As % of the Job Titles category 0.48% 0.14% 0.21%
Number of salaries quoted 11 3 4
Average salary £26,500 £21,500 £20,000
Average salary % change year-on-year
+23.25% +7.50%
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
2nd Line Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2293 2152 1934
As % of all permanent IT jobs located in Reading 91.68% 94.14% 92.94%
Number of salaries quoted 1627 1712 1632
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Reading

2nd Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Reading region.

2nd Line Support Analyst Salary Trend in Reading

2nd Line Support Analyst
Top 22 Related IT Skills in Reading

For the 6 months to 21 August 2014, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 14 (100.00%) Windows
2 9 (64.29%) Windows 7
3 8 (57.14%) Microsoft Certification
3 8 (57.14%) MCITP
3 8 (57.14%) Windows Server 2008
4 7 (50.00%) MS Exchange
4 7 (50.00%) Microsoft
4 7 (50.00%) Exchange Server 2007
4 7 (50.00%) Android
4 7 (50.00%) Exchange Server 2010
4 7 (50.00%) Windows Server 2012
5 5 (35.71%) SQL Server
6 2 (14.29%) Active Directory
7 1 (7.14%) ITIL
7 1 (7.14%) DHCP
7 1 (7.14%) TCP/IP
7 1 (7.14%) DNS
7 1 (7.14%) Mac OS X
7 1 (7.14%) Windows Server 2003
7 1 (7.14%) Finance
7 1 (7.14%) MCTS
7 1 (7.14%) Office 365

2nd Line Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 21 August 2014, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (50.00%) MS Exchange
1 7 (50.00%) Exchange Server 2007
1 7 (50.00%) Exchange Server 2010
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 1 (7.14%) DHCP
1 1 (7.14%) TCP/IP
1 1 (7.14%) DNS
Database & Business Intelligence
1 5 (35.71%) SQL Server
General
1 1 (7.14%) Finance
Operating Systems
1 14 (100.00%) Windows
2 9 (64.29%) Windows 7
3 8 (57.14%) Windows Server 2008
4 7 (50.00%) Android
4 7 (50.00%) Windows Server 2012
5 1 (7.14%) Mac OS X
5 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 1 (7.14%) ITIL
Qualifications
1 8 (57.14%) Microsoft Certification
1 8 (57.14%) MCITP
2 1 (7.14%) MCTS
System Software
1 2 (14.29%) Active Directory
Vendors
1 7 (50.00%) Microsoft
Reading, Berkshire
Interact Consulting
Salary: 25-27k
Posted: 6 days ago