The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 138 138 141
Rank change year-on-year
0 +3
Permanent jobs requiring a 2nd Line Support Analyst 1 1 1
As % of all permanent IT jobs located in Reading 0.040% 0.047% 0.042%
As % of the Job Titles category 0.043% 0.050% 0.044%
Number of salaries quoted 1 1 1
Average salary £20,000 £26,500 £26,000
Average salary % change year-on-year
-24.52% +1.92%
UK excluding London average salary £23,500 £24,500 £24,000
% change year-on-year
-4.08% +2.08%
Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2324 2015 2254
As % of all permanent IT jobs located in Reading 93.11% 94.38% 95.07%
Number of salaries quoted 1733 1614 1960
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £27,500 £28,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Analyst
Berkshire

2nd Line Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Reading

2nd Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Reading region.

2nd Line Support Analyst Salary Trend in Reading

2nd Line Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 18 April 2014, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (100.00%) Windows
2 5 (83.33%) Citrix
2 5 (83.33%) Windows 7
3 4 (66.67%) MS Excel
3 4 (66.67%) MS Office
3 4 (66.67%) DHCP
4 3 (50.00%) IBM Notes
4 3 (50.00%) Apple
4 3 (50.00%) Lotus
4 3 (50.00%) Active Directory
4 3 (50.00%) Project Planning
5 2 (33.33%) Windows Server 2008
6 1 (16.67%) Exchange Server 2003
6 1 (16.67%) Service Delivery
6 1 (16.67%) Change Management
6 1 (16.67%) Finance
6 1 (16.67%) Advertising
6 1 (16.67%) VMware
6 1 (16.67%) Backup Exec
6 1 (16.67%) Mac OS X
6 1 (16.67%) Thin Client
6 1 (16.67%) Windows Server 2003
6 1 (16.67%) Symantec
6 1 (16.67%) Norton AntiVirus
6 1 (16.67%) Windows XP
6 1 (16.67%) MS Exchange
6 1 (16.67%) Veritas
6 1 (16.67%) ITIL
6 1 (16.67%) TCP/IP
6 1 (16.67%) VPN

2nd Line Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 18 April 2014, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) IBM Notes
2 1 (16.67%) Exchange Server 2003
2 1 (16.67%) MS Exchange
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) Exchange Server 2010
Applications
1 4 (66.67%) MS Excel
1 4 (66.67%) MS Office
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 4 (66.67%) DHCP
2 1 (16.67%) TCP/IP
2 1 (16.67%) VPN
2 1 (16.67%) DNS
General
1 1 (16.67%) Finance
1 1 (16.67%) Advertising
Miscellaneous
1 1 (16.67%) Thin Client
1 1 (16.67%) Fat Client
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows 7
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Mac OS X
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Windows XP
Processes & Methodologies
1 3 (50.00%) Project Planning
2 1 (16.67%) Service Delivery
2 1 (16.67%) Change Management
2 1 (16.67%) ITIL
Qualifications
1 1 (16.67%) Degree
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) XenApp
2 1 (16.67%) XenDesktop
2 1 (16.67%) VMware Infrastructure
Systems Management
1 1 (16.67%) Backup Exec
1 1 (16.67%) Norton AntiVirus
1 1 (16.67%) WSUS
Vendors
1 5 (83.33%) Citrix
2 3 (50.00%) Apple
2 3 (50.00%) Lotus
3 1 (16.67%) VMware
3 1 (16.67%) Symantec
3 1 (16.67%) Veritas
3 1 (16.67%) Microsoft