The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 135 129 137
Rank change year-on-year
-6 +8
Permanent jobs requiring a 2nd Line Support Analyst 4 10 2
As % of all permanent IT jobs located in Reading 0.18% 0.40% 0.089%
As % of the Job Titles category 0.19% 0.44% 0.095%
Number of salaries quoted 4 10 2
Average salary £26,750 £26,750 £21,500
Average salary % change year-on-year
- +24.41%
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2079 2289 2112
As % of all permanent IT jobs located in Reading 94.16% 92.15% 93.91%
Number of salaries quoted 1620 1621 1677
Average salary £45,000 £46,500 £42,500
Average salary % change year-on-year
-3.22% +9.41%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £65,000 £65,000 £72,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Reading

2nd Line Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Reading region.

2nd Line Support Analyst Salary Trend in Reading

2nd Line Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 28 August 2015, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (85.71%) Windows
2 4 (57.14%) MS Excel
2 4 (57.14%) Active Directory
2 4 (57.14%) VMware
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) MS Exchange
3 3 (42.86%) SQL
3 3 (42.86%) Cisco
3 3 (42.86%) Microsoft
4 2 (28.57%) MS Office
4 2 (28.57%) ITIL
4 2 (28.57%) LAN
4 2 (28.57%) WAN
4 2 (28.57%) DHCP
4 2 (28.57%) TCP/IP
4 2 (28.57%) VPN
4 2 (28.57%) DNS
4 2 (28.57%) SLA
4 2 (28.57%) Hyper-V
4 2 (28.57%) Windows 7
4 2 (28.57%) Exchange Server 2010
4 2 (28.57%) Root Cause Analysis
4 2 (28.57%) Windows Server 2012
4 2 (28.57%) FortiGate
4 2 (28.57%) Cisco IOS
4 2 (28.57%) VMware Infrastructure
4 2 (28.57%) Firewall
4 2 (28.57%) Manufacturing
5 1 (14.29%) Advertising
5 1 (14.29%) Change Management

2nd Line Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 28 August 2015, IT jobs across the Reading region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 2 (28.57%) Exchange Server 2010
3 1 (14.29%) IIS
Applications
1 4 (57.14%) MS Excel
2 2 (28.57%) MS Office
Cloud Services
1 1 (14.29%) SaaS
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) WAN
1 2 (28.57%) DHCP
1 2 (28.57%) TCP/IP
1 2 (28.57%) VPN
1 2 (28.57%) DNS
1 2 (28.57%) Firewall
1 2 (28.57%) Cisco IOS
2 1 (14.29%) IP Telephony
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server Reporting Services
1 1 (14.29%) SQL Server Integration Services
1 1 (14.29%) SQL Server 2008
General
1 2 (28.57%) Manufacturing
2 1 (14.29%) Advertising
Miscellaneous
1 1 (14.29%) Analytical Skills
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows Server 2008
3 2 (28.57%) Windows 7
3 2 (28.57%) Windows Server 2012
Processes & Methodologies
1 2 (28.57%) ITIL
1 2 (28.57%) Root Cause Analysis
2 1 (14.29%) Coaching
2 1 (14.29%) Business Intelligence
2 1 (14.29%) Change Management
2 1 (14.29%) Business Continuity
Programming Languages
1 3 (42.86%) SQL
2 1 (14.29%) T-SQL
Qualifications
1 1 (14.29%) ITIL Certification
1 1 (14.29%) MOS
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 4 (57.14%) Active Directory
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) Hyper-V
Systems Management
1 2 (28.57%) FortiGate
Vendors
1 4 (57.14%) VMware
2 3 (42.86%) Cisco
2 3 (42.86%) Microsoft
3 1 (14.29%) HP
3 1 (14.29%) Citrix
3 1 (14.29%) Avaya
3 1 (14.29%) LANDesk