The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 144 148 -
Rank change year-on-year
+4 -
Permanent jobs citing Cisco ICM 1 1 0
As % of all permanent IT jobs located in Reading 0.038% 0.039% -
As % of the Communications & Networking category 0.11% 0.12% -
Number of salaries quoted 1 0 0
Average salary £46,500 - -
UK excluding London average salary £45,000 £42,500 £35,000
% change year-on-year
+5.88% +21.42%
Cisco ICM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the Reading region.

Communications & Networking Category
Reading
Permanent IT job ads with a match in the
Communications & Networking category
919 812 612
As % of all permanent IT jobs located in Reading 35.22% 31.60% 29.78%
Number of salaries quoted 464 550 494
Average salary £45,000 £47,500 £42,500
Average salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £31,000 £32,500 £25,000
10% offered a salary of more than £65,000 £62,500 £71,000
UK excluding London average salary £40,000 £40,000 £40,000

Cisco ICM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the Reading region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in Reading

Cisco ICM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Reading region.

Cisco ICM Salary Trend in Reading

Cisco ICM
Top 30 Related IT Skills in Reading

For the 6 months to 18 December 2014, IT jobs across the Reading region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 1 (100.00%) SQL
1 1 (100.00%) VBScript
1 1 (100.00%) SMS
1 1 (100.00%) 3GPP
1 1 (100.00%) VoIP
1 1 (100.00%) TCP/IP
1 1 (100.00%) Cisco
1 1 (100.00%) Empirix
1 1 (100.00%) RTCP
1 1 (100.00%) RTP
1 1 (100.00%) H.323
1 1 (100.00%) Telecoms
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Mitel
1 1 (100.00%) Supplier Management
1 1 (100.00%) XMPP
1 1 (100.00%) ISTQB
1 1 (100.00%) WFM
1 1 (100.00%) Workforce Management Optimization
1 1 (100.00%) Wireshark
1 1 (100.00%) QA
1 1 (100.00%) GGSN
1 1 (100.00%) Performance Testing
1 1 (100.00%) Stress Testing
1 1 (100.00%) Integration Testing
1 1 (100.00%) Cisco ASA
1 1 (100.00%) Panasonic
1 1 (100.00%) HP Quality Center
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) Cisco ICM Scripting

Cisco ICM
Top Related IT Skills in Reading by Category

For the 6 months to 18 December 2014, IT jobs across the Reading region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) SMS
1 1 (100.00%) 3GPP
1 1 (100.00%) VoIP
1 1 (100.00%) TCP/IP
1 1 (100.00%) RTCP
1 1 (100.00%) RTP
1 1 (100.00%) H.323
1 1 (100.00%) Wireshark
1 1 (100.00%) GGSN
1 1 (100.00%) Cisco ASA
General
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Test Leader
Libraries, Frameworks & Software Standards
1 1 (100.00%) XMPP
Processes & Methodologies
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Supplier Management
1 1 (100.00%) WFM
1 1 (100.00%) Workforce Management Optimization
1 1 (100.00%) Performance Testing
1 1 (100.00%) Stress Testing
1 1 (100.00%) Integration Testing
1 1 (100.00%) Cisco ICM Scripting
Programming Languages
1 1 (100.00%) SQL
1 1 (100.00%) VBScript
Qualifications
1 1 (100.00%) ISTQB
1 1 (100.00%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1 (100.00%) QA
Systems Management
1 1 (100.00%) HP Quality Center
1 1 (100.00%) Cisco CUCM
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Empirix
1 1 (100.00%) Mitel
1 1 (100.00%) Panasonic