The table below looks at the prevalence of the term Front Office in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Front Office over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Front Office
Rank 137 142 128
Rank change year-on-year
+5 -14
Permanent jobs citing Front Office 9 2 6
As % of all permanent IT jobs located in Reading 0.40% 0.085% 0.27%
As % of the General category 0.97% 0.21% 0.69%
Number of salaries quoted 1 0 3
Average salary £40,000 - £45,000
UK excluding London average salary £37,500 £45,000 £45,000
% change year-on-year
-16.66% -
Front Office
Berkshire

The following table is for comparison with the above and provides statistics for the entire General category in permanent jobs advertised in the Reading region.

General Category
Reading
Permanent IT job ads with a match in the
General category
927 945 868
As % of all permanent IT jobs located in Reading 41.68% 40.21% 38.49%
Number of salaries quoted 630 559 595
Average salary £55,000 £52,500 £45,000
Average salary % change year-on-year
+4.76% +16.66%
90% offered a salary of more than £32,500 £31,500 £30,480
10% offered a salary of more than £75,000 £70,000 £95,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Front Office
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Front Office across the Reading region as a proportion of the total demand within the General category.

Front Office Jobs Demand Trend in Reading

Front Office
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Front Office across the Reading region.

Front Office Salary Trend in Reading

Front Office
Top 30 Related IT Skills in Reading

For the 6 months to 30 July 2015, IT jobs across the Reading region citing Front Office also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Front Office.

1 17 (77.27%) Back Office
2 15 (68.18%) Capacity Management
3 14 (63.64%) Configuration Management
4 13 (59.09%) Statistics
4 13 (59.09%) Fault Management
5 12 (54.55%) Validation
5 12 (54.55%) Network Design
6 11 (50.00%) Huawei
6 11 (50.00%) VoIP
6 11 (50.00%) SMTP
6 11 (50.00%) SNMP
6 11 (50.00%) TCP/IP
6 11 (50.00%) DNS
6 11 (50.00%) Diameter Protocol
7 9 (40.91%) Problem Management
8 7 (31.82%) Telecoms
8 7 (31.82%) Service Delivery
9 6 (27.27%) SLA
9 6 (27.27%) People Management
10 5 (22.73%) ITIL
10 5 (22.73%) Service Management
10 5 (22.73%) DHCP
11 4 (18.18%) Incident Management
12 3 (13.64%) Network Management
13 2 (9.09%) Continuous Improvement
13 2 (9.09%) Degree
13 2 (9.09%) Multimedia
13 2 (9.09%) Project Management
13 2 (9.09%) Windows
14 1 (4.55%) Linux

Front Office
Top Related IT Skills in Reading by Category

For the 6 months to 30 July 2015, IT jobs across the Reading region citing Front Office also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Front Office. Up to 20 skills are shown per category.

Cloud Services
1 1 (4.55%) SaaS
Communications & Networking
1 11 (50.00%) SNMP
1 11 (50.00%) TCP/IP
1 11 (50.00%) DNS
1 11 (50.00%) Diameter Protocol
1 11 (50.00%) VoIP
1 11 (50.00%) SMTP
2 5 (22.73%) DHCP
General
1 17 (77.27%) Back Office
2 7 (31.82%) Telecoms
3 2 (9.09%) Multimedia
4 1 (4.55%) Billing
4 1 (4.55%) Finance
Job Titles
1 10 (45.45%) Back Office Engineer
2 5 (22.73%) Technical Team Leader
2 5 (22.73%) Team Leader
3 4 (18.18%) Incident Manager
4 1 (4.55%) BSS Engineer
4 1 (4.55%) IP Engineer
4 1 (4.55%) Senior IP Engineer
4 1 (4.55%) IT Project Manager
4 1 (4.55%) Project Manager
4 1 (4.55%) Release Manager
Miscellaneous
1 13 (59.09%) Statistics
2 1 (4.55%) Computer Science
2 1 (4.55%) Analytical Skills
2 1 (4.55%) Management Information System
Operating Systems
1 2 (9.09%) Windows
2 1 (4.55%) Linux
Processes & Methodologies
1 15 (68.18%) Capacity Management
2 14 (63.64%) Configuration Management
3 13 (59.09%) Fault Management
4 12 (54.55%) Network Design
4 12 (54.55%) Validation
5 9 (40.91%) Problem Management
6 7 (31.82%) Service Delivery
7 6 (27.27%) People Management
8 5 (22.73%) Service Management
8 5 (22.73%) ITIL
9 4 (18.18%) Incident Management
10 3 (13.64%) Network Management
11 2 (9.09%) Continuous Improvement
11 2 (9.09%) Project Management
12 1 (4.55%) CRM
12 1 (4.55%) Change Management
12 1 (4.55%) Agile Software Development
12 1 (4.55%) Wealth Management
12 1 (4.55%) eTOM
12 1 (4.55%) Release Management
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 2 (9.09%) Degree
Quality Assurance & Compliance
1 6 (27.27%) SLA
Vendors
1 11 (50.00%) Huawei
2 1 (4.55%) VMware