The table below looks at the prevalence of the term Front Office in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Front Office over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Front Office
Rank 136 138 137
Rank change year-on-year
+2 -1
Permanent jobs citing Front Office 14 7 1
As % of all permanent IT jobs located in Reading 0.59% 0.29% 0.047%
As % of the General category 1.23% 0.74% 0.12%
Number of salaries quoted 0 0 1
Average salary - - £40,000
UK excluding London average salary £39,000 £52,500 £45,000
% change year-on-year
-25.71% +16.66%
Front Office
Berkshire

The following table is for comparison with the above and provides statistics for the entire General category in permanent jobs advertised in the Reading region.

General Category
Reading
Permanent IT job ads with a match in the
General category
1135 946 816
As % of all permanent IT jobs located in Reading 47.51% 39.12% 38.26%
Number of salaries quoted 614 571 608
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £80,000 £65,000 £85,000
UK excluding London average salary £45,000 £43,000 £42,000
% change year-on-year
+4.65% +2.38%

Front Office
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Front Office across the Reading region as a proportion of the total demand within the General category.

Front Office Jobs Demand Trend in Reading

Front Office
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Front Office across the Reading region.

Front Office Salary Trend in Reading

Front Office
Top 30 Related IT Skills in Reading

For the 6 months to 5 May 2015, IT jobs across the Reading region citing Front Office also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Front Office.

1 23 (62.16%) SLA
2 18 (48.65%) ITIL
2 18 (48.65%) Service Management
2 18 (48.65%) Huawei
3 17 (45.95%) Incident Management
4 14 (37.84%) Back Office
5 12 (32.43%) Telecoms
6 11 (29.73%) Fault Management
7 9 (24.32%) Capacity Management
8 7 (18.92%) Network Design
8 7 (18.92%) Statistics
8 7 (18.92%) Configuration Management
9 6 (16.22%) Validation
9 6 (16.22%) Service Delivery
9 6 (16.22%) People Management
10 5 (13.51%) Continuous Improvement
10 5 (13.51%) Root Cause Analysis
10 5 (13.51%) Change Management
10 5 (13.51%) Management Information System
10 5 (13.51%) Degree
10 5 (13.51%) Computer Science
10 5 (13.51%) Project Management
10 5 (13.51%) SNMP
10 5 (13.51%) TCP/IP
10 5 (13.51%) DNS
10 5 (13.51%) VoIP
10 5 (13.51%) SMTP
10 5 (13.51%) DHCP
11 4 (10.81%) CRM
11 4 (10.81%) Billing

Front Office
Top Related IT Skills in Reading by Category

For the 6 months to 5 May 2015, IT jobs across the Reading region citing Front Office also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Front Office. Up to 20 skills are shown per category.

Communications & Networking
1 5 (13.51%) VoIP
1 5 (13.51%) SMTP
1 5 (13.51%) DHCP
1 5 (13.51%) SNMP
1 5 (13.51%) TCP/IP
1 5 (13.51%) DNS
2 2 (5.41%) DWDM
2 2 (5.41%) Ethernet
2 2 (5.41%) SDH
General
1 14 (37.84%) Back Office
2 12 (32.43%) Telecoms
3 4 (10.81%) Billing
4 2 (5.41%) Multimedia
Job Titles
1 18 (48.65%) Incident Manager
2 5 (13.51%) Team Leader
2 5 (13.51%) Technical Team Leader
3 4 (10.81%) BSS Engineer
3 4 (10.81%) Back Office Engineer
4 3 (8.11%) Business Analyst
4 3 (8.11%) Analyst
5 2 (5.41%) Transmission Engineer
6 1 (2.70%) IP Engineer
6 1 (2.70%) Senior IP Engineer
Miscellaneous
1 7 (18.92%) Statistics
2 5 (13.51%) Computer Science
2 5 (13.51%) Management Information System
3 3 (8.11%) Fixed Income
Operating Systems
1 2 (5.41%) Windows
Processes & Methodologies
1 18 (48.65%) ITIL
1 18 (48.65%) Service Management
2 17 (45.95%) Incident Management
3 11 (29.73%) Fault Management
4 9 (24.32%) Capacity Management
5 7 (18.92%) Network Design
5 7 (18.92%) Configuration Management
6 6 (16.22%) Service Delivery
6 6 (16.22%) Validation
6 6 (16.22%) People Management
7 5 (13.51%) Change Management
7 5 (13.51%) Project Management
7 5 (13.51%) Continuous Improvement
7 5 (13.51%) Root Cause Analysis
8 4 (10.81%) CRM
9 3 (8.11%) Asset Management
9 3 (8.11%) Investment Management
9 3 (8.11%) Network Management
9 3 (8.11%) Business Analysis
9 3 (8.11%) Fund Management
Qualifications
1 5 (13.51%) Degree
Quality Assurance & Compliance
1 23 (62.16%) SLA
Vendors
1 18 (48.65%) Huawei