The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 145 137 141
Rank change year-on-year
-8 +4
Permanent jobs requiring a Help Desk Analyst 5 6 4
As % of all permanent IT jobs located in Reading 0.20% 0.24% 0.19%
As % of the Job Titles category 0.22% 0.26% 0.20%
Number of salaries quoted 2 3 4
Average salary £18,500 £24,500 £30,000
Average salary % change year-on-year
-24.48% -18.33%
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
Help Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2312 2309 2040
As % of all permanent IT jobs located in Reading 92.52% 92.88% 94.36%
Number of salaries quoted 1587 1714 1642
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £25,000 £27,500 £28,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Reading

Help Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Reading region.

Help Desk Analyst Salary Trend in Reading

Help Desk Analyst
Top 19 Related IT Skills in Reading

For the 6 months to 17 April 2015, IT jobs across the Reading region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 6 (75.00%) TCP/IP
1 6 (75.00%) Microsoft
1 6 (75.00%) Active Directory
1 6 (75.00%) HP
1 6 (75.00%) Microsoft Certification
1 6 (75.00%) MS Office
1 6 (75.00%) ITIL
1 6 (75.00%) MCP
1 6 (75.00%) Windows
1 6 (75.00%) Windows 2000
1 6 (75.00%) MCSE
1 6 (75.00%) MS Excel
1 6 (75.00%) Windows XP
1 6 (75.00%) DV Cleared
1 6 (75.00%) Security Cleared
2 5 (62.50%) SC Cleared
3 2 (25.00%) LAN
3 2 (25.00%) WAN
3 2 (25.00%) DevOps

Help Desk Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 17 April 2015, IT jobs across the Reading region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (75.00%) MS Office
1 6 (75.00%) MS Excel
Communications & Networking
1 6 (75.00%) TCP/IP
2 2 (25.00%) LAN
2 2 (25.00%) WAN
Operating Systems
1 6 (75.00%) Windows
1 6 (75.00%) Windows 2000
1 6 (75.00%) Windows XP
Processes & Methodologies
1 6 (75.00%) ITIL
2 2 (25.00%) DevOps
Qualifications
1 6 (75.00%) MCP
1 6 (75.00%) MCSE
1 6 (75.00%) Microsoft Certification
1 6 (75.00%) DV Cleared
1 6 (75.00%) Security Cleared
2 5 (62.50%) SC Cleared
System Software
1 6 (75.00%) Active Directory
Vendors
1 6 (75.00%) Microsoft
1 6 (75.00%) HP