The first table below looks at the demand for the IT Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 124 116 115
Rank change year-on-year
-8 -1
Permanent jobs requiring an IT Support 14 16 16
As % of all permanent IT jobs located in Reading 0.59% 0.71% 0.70%
As % of the Job Titles category 0.64% 0.75% 0.74%
Number of salaries quoted 14 15 16
Average salary £29,500 £27,500 £22,000
Average salary % change year-on-year
+7.27% +25.00%
90% offered a salary of more than £22,700 £21,900 £18,500
10% offered a salary of more than £35,000 £32,500 £27,500
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2178 2145 2164
As % of all permanent IT jobs located in Reading 92.44% 94.58% 94.01%
Number of salaries quoted 1576 1738 1832
Average salary £45,000 £41,000 £43,250
Average salary % change year-on-year
+9.75% -5.20%
90% offered a salary of more than £28,500 £26,000 £26,000
10% offered a salary of more than £70,000 £60,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
IT Support
Berkshire

IT Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Reading

IT Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Reading region.

IT Support Salary Trend in Reading

IT Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing IT Support across the Reading region over the 3 months to 11 July 2014.

IT Support Salary Histogram in Reading

IT Support
Top 30 Related IT Skills in Reading

For the 6 months to 11 July 2014, IT jobs across the Reading region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 15 (51.72%) Windows
2 13 (44.83%) Microsoft
2 13 (44.83%) Active Directory
3 10 (34.48%) SC Cleared
3 10 (34.48%) Security Cleared
4 9 (31.03%) MS Excel
5 8 (27.59%) SharePoint
5 8 (27.59%) MS Office
6 7 (24.14%) ITIL
6 7 (24.14%) MS Exchange
7 6 (20.69%) HP
8 5 (17.24%) VMware
8 5 (17.24%) DV Cleared
8 5 (17.24%) Windows 7
9 4 (13.79%) Time Management
9 4 (13.79%) PDA
9 4 (13.79%) Service Delivery
9 4 (13.79%) SAN
9 4 (13.79%) SLA
10 3 (10.34%) Cisco
10 3 (10.34%) MCSE
10 3 (10.34%) SQL
10 3 (10.34%) SQL Server
10 3 (10.34%) Microsoft Certification
10 3 (10.34%) Thin Client
10 3 (10.34%) Windows Server 2003
10 3 (10.34%) Firewall
10 3 (10.34%) Service Management
10 3 (10.34%) Document Management
10 3 (10.34%) Performance Management

IT Support
Top Related IT Skills in Reading by Category

For the 6 months to 11 July 2014, IT jobs across the Reading region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (27.59%) SharePoint
2 7 (24.14%) MS Exchange
3 3 (10.34%) Lync
4 2 (6.90%) Exchange Server 2010
4 2 (6.90%) Exchange Server 2007
Applications
1 9 (31.03%) MS Excel
2 8 (27.59%) MS Office
Communications & Networking
1 4 (13.79%) SAN
2 3 (10.34%) Firewall
3 2 (6.90%) Fibre Channel
3 2 (6.90%) TCP/IP
4 1 (3.45%) VPN
4 1 (3.45%) DNS
4 1 (3.45%) Broadband
4 1 (3.45%) VoIP
4 1 (3.45%) DHCP
4 1 (3.45%) Wi-Fi
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) Crystal Reports
2 1 (3.45%) Oracle Reports
2 1 (3.45%) SQL Server Reporting Services
General
1 2 (6.90%) French Language
2 1 (3.45%) German Language
2 1 (3.45%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (6.90%) RSS
2 1 (3.45%) HTML
2 1 (3.45%) J2EE
Miscellaneous
1 4 (13.79%) PDA
2 3 (10.34%) Thin Client
2 3 (10.34%) Fat Client
3 2 (6.90%) Firmware
4 1 (3.45%) Blackberry
4 1 (3.45%) Clustering
4 1 (3.45%) Computer Science
Operating Systems
1 15 (51.72%) Windows
2 5 (17.24%) Windows 7
3 3 (10.34%) Windows Server 2003
3 3 (10.34%) Windows Server 2008
4 2 (6.90%) Windows XP
Processes & Methodologies
1 7 (24.14%) ITIL
2 4 (13.79%) Service Delivery
2 4 (13.79%) Time Management
3 3 (10.34%) Performance Management
3 3 (10.34%) Continuous Improvement
3 3 (10.34%) Performance Monitoring
3 3 (10.34%) Document Management
3 3 (10.34%) Service Management
3 3 (10.34%) Operations Management
4 1 (3.45%) Logistics
4 1 (3.45%) Incident Management
4 1 (3.45%) Asset Management
4 1 (3.45%) PRINCE2
4 1 (3.45%) Project Management
4 1 (3.45%) Software Deployment
4 1 (3.45%) Mobile Device Management
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) T-SQL
2 1 (3.45%) VBScript
2 1 (3.45%) VBA
2 1 (3.45%) JavaScript
Qualifications
1 10 (34.48%) SC Cleared
1 10 (34.48%) Security Cleared
2 5 (17.24%) DV Cleared
3 3 (10.34%) MCSE
3 3 (10.34%) Microsoft Certification
4 2 (6.90%) MCP
4 2 (6.90%) Degree
4 2 (6.90%) CCNA
4 2 (6.90%) Cisco Certification
5 1 (3.45%) CCNP
5 1 (3.45%) MCTS
5 1 (3.45%) MCITP
Quality Assurance & Compliance
1 4 (13.79%) SLA
2 1 (3.45%) JSP 440
System Software
1 13 (44.83%) Active Directory
2 3 (10.34%) VMware Infrastructure
3 2 (6.90%) VMware ESXi
4 1 (3.45%) Hyper-V
Systems Management
1 3 (10.34%) SCOM
2 2 (6.90%) HP SIM
2 2 (6.90%) EMC NetWorker
2 2 (6.90%) SCCM
Vendors
1 13 (44.83%) Microsoft
2 6 (20.69%) HP
3 5 (17.24%) VMware
4 3 (10.34%) Cisco
5 2 (6.90%) EMC
5 2 (6.90%) Intel
5 2 (6.90%) CA
5 2 (6.90%) Red Hat
6 1 (3.45%) Apple
6 1 (3.45%) Sophos
6 1 (3.45%) Citrix
6 1 (3.45%) Oracle
6 1 (3.45%) MobileIron
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