The table below looks at the statistics for the Support Manager role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 136 131 127
Rank change year-on-year
-5 -4
Permanent jobs requiring a Support Manager 6 6 3
As % of all permanent IT jobs located in Reading 0.24% 0.26% 0.15%
As % of the Job Titles category 0.26% 0.28% 0.16%
Number of salaries quoted 6 6 2
Average salary £46,250 £55,000 £46,250
Average salary % change year-on-year
-15.90% +18.91%
90% offered a salary of more than £33,750 £38,750 £37,250
10% offered a salary of more than £50,000 £57,500 £55,250
UK excluding London average salary £42,492 £42,500 £45,000
% change year-on-year
-0.01% -5.55%
Support Manager
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2296 2141 1890
As % of all permanent IT jobs located in Reading 91.26% 92.76% 94.17%
Number of salaries quoted 1590 1693 1581
Average salary £46,500 £45,000 £40,000
Average salary % change year-on-year
+3.33% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in Reading

Support Manager
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Reading region.

Support Manager Salary Trend in Reading

Support Manager
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Support Manager across the Reading region over the 3 months to 22 September 2014.

Support Manager Salary Histogram in Reading

Support Manager
Top 30 Related IT Skills in Reading

For the 6 months to 22 September 2014, IT jobs across the Reading region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 8 (50.00%) Project Management
2 7 (43.75%) Service Management
3 6 (37.50%) SLA
3 6 (37.50%) ITIL
4 5 (31.25%) Windows
4 5 (31.25%) Microsoft
4 5 (31.25%) Firewall
4 5 (31.25%) Finance
5 4 (25.00%) Service Delivery
5 4 (25.00%) Cisco
5 4 (25.00%) DNS
5 4 (25.00%) MS Exchange
6 3 (18.75%) Linux
6 3 (18.75%) WAN
6 3 (18.75%) Oracle
6 3 (18.75%) Business Intelligence
6 3 (18.75%) Active Directory
6 3 (18.75%) SAN
6 3 (18.75%) Windows Server 2003
6 3 (18.75%) Disaster Recovery
6 3 (18.75%) Oracle Applications
6 3 (18.75%) VMware
6 3 (18.75%) Operations Management
6 3 (18.75%) Performance Management
6 3 (18.75%) VMware Infrastructure
6 3 (18.75%) Windows Server 2008
6 3 (18.75%) Continuous Improvement
6 3 (18.75%) Line Management
6 3 (18.75%) Mentoring
6 3 (18.75%) Coaching

Support Manager
Top Related IT Skills in Reading by Category

For the 6 months to 22 September 2014, IT jobs across the Reading region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 2 (12.50%) SharePoint 2010
2 2 (12.50%) Lync
2 2 (12.50%) SharePoint
Applications
1 2 (12.50%) MS Excel
Business Applications
1 3 (18.75%) Oracle Applications
2 2 (12.50%) Sage 200
3 1 (6.25%) Oracle Financials
Cloud Services
1 2 (12.50%) SaaS
Communications & Networking
1 5 (31.25%) Firewall
2 4 (25.00%) DNS
3 3 (18.75%) WAN
3 3 (18.75%) SAN
4 2 (12.50%) Cisco ASA
4 2 (12.50%) Wireless
4 2 (12.50%) Internet
4 2 (12.50%) MPLS
4 2 (12.50%) LDAP
4 2 (12.50%) SMTP
4 2 (12.50%) DHCP
4 2 (12.50%) HTTP
4 2 (12.50%) VPN
4 2 (12.50%) LAN
5 1 (6.25%) NAS
Database & Business Intelligence
1 2 (12.50%) SQL Server
General
1 5 (31.25%) Finance
2 2 (12.50%) Billing
2 2 (12.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (12.50%) Flash
2 1 (6.25%) Application Packaging
Miscellaneous
1 1 (6.25%) Management Information System
Operating Systems
1 5 (31.25%) Windows
2 3 (18.75%) Linux
2 3 (18.75%) Windows Server 2003
2 3 (18.75%) Windows Server 2008
3 2 (12.50%) Windows Server 2012
3 2 (12.50%) Windows Vista
3 2 (12.50%) UNIX
3 2 (12.50%) Windows XP
Processes & Methodologies
1 8 (50.00%) Project Management
2 7 (43.75%) Service Management
3 6 (37.50%) ITIL
4 4 (25.00%) Service Delivery
5 3 (18.75%) Business Intelligence
5 3 (18.75%) Disaster Recovery
5 3 (18.75%) Operations Management
5 3 (18.75%) Performance Management
5 3 (18.75%) Continuous Improvement
5 3 (18.75%) Line Management
5 3 (18.75%) Mentoring
5 3 (18.75%) Coaching
6 2 (12.50%) Revenue Management
6 2 (12.50%) Load Balancing
6 2 (12.50%) Network Design
6 2 (12.50%) Security Management
7 1 (6.25%) Validation
7 1 (6.25%) Supplier Management
7 1 (6.25%) ITIL V3
7 1 (6.25%) Build Automation
Programming Languages
1 2 (12.50%) Bash Shell
1 2 (12.50%) Perl
1 2 (12.50%) Shell Script
Qualifications
1 2 (12.50%) Degree
1 2 (12.50%) MCP
2 1 (6.25%) DV Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 6 (37.50%) SLA
2 2 (12.50%) ISO/IEC 27001
System Software
1 3 (18.75%) Active Directory
1 3 (18.75%) VMware Infrastructure
2 2 (12.50%) qmail
2 2 (12.50%) Postfix
2 2 (12.50%) Sendmail
2 2 (12.50%) Squid
2 2 (12.50%) ISA Server
3 1 (6.25%) Hyper-V
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
1 1 (6.25%) WSUS
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) Cisco
3 3 (18.75%) Oracle
3 3 (18.75%) VMware
4 2 (12.50%) Aruba
4 2 (12.50%) Sage
4 2 (12.50%) Salesforce.com
4 2 (12.50%) Juniper
5 1 (6.25%) Altiris