Support Analyst Jobs in Reading

Support Analyst
Berkshire > Reading

The median Support Analyst salary in Reading is £29,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 74 131 90
Rank change year-on-year +57 -41 -1
Permanent jobs requiring a Support Analyst 50 9 37
As % of all permanent jobs advertised in Reading 2.92% 0.56% 2.13%
As % of the Job Titles category 3.08% 0.60% 2.19%
Number of salaries quoted 12 6 28
10th Percentile £26,250 £24,125 £25,450
25th Percentile £27,938 £25,750 £25,750
Median annual salary (50th Percentile) £29,500 £27,750 £28,250
Median % change year-on-year +6.31% -1.77% -5.83%
75th Percentile £37,250 £31,750 £31,250
90th Percentile - £32,500 £41,625
Berkshire median annual salary £29,750 £30,000 £32,500
% change year-on-year -0.83% -7.69% +8.33%

All Permanent IT Job Vacancies
Reading

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 1,621 1,509 1,692
% of permanent jobs with a recognized job title 94.74% 93.61% 97.41%
Number of salaries quoted 1,036 812 1,015
10th Percentile £30,000 £31,250 £27,500
25th Percentile £38,000 £41,250 £40,000
Median annual salary (50th Percentile) £54,000 £60,000 £60,000
Median % change year-on-year -10.00% - +4.35%
75th Percentile £68,750 £75,000 £73,863
90th Percentile £80,000 £92,500 £82,500
Berkshire median annual salary £52,500 £57,500 £57,000
% change year-on-year -8.70% +0.88% +3.64%

Support Analyst
Job Vacancy Trend in Reading

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Support Analyst in Reading

Support Analyst
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Support Analyst in Reading.

Salary trend for Support Analyst in Reading

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Reading

For the 6 months to 24 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring Support Analyst in the job title.

1 40 (80.00%) SLA
1 40 (80.00%) Security Cleared
2 38 (76.00%) Actionable Insight
3 37 (74.00%) SC Cleared
3 37 (74.00%) Remedy
3 37 (74.00%) Oracle
3 37 (74.00%) WebLogic
3 37 (74.00%) Unix
3 37 (74.00%) Analytical Skills
4 36 (72.00%) Incident Management
5 35 (70.00%) Social Skills
6 27 (54.00%) Problem-Solving
7 26 (52.00%) ITIL
8 23 (46.00%) Degree
8 23 (46.00%) Service Management
9 22 (44.00%) Information Management
9 22 (44.00%) Spring
9 22 (44.00%) Enterprise Architecture
9 22 (44.00%) Java EE
9 22 (44.00%) J2EE
9 22 (44.00%) Java
9 22 (44.00%) Shell Script
9 22 (44.00%) Enterprise Search
9 22 (44.00%) Single Sign-On
9 22 (44.00%) Elasticsearch
9 22 (44.00%) OpenSSO
9 22 (44.00%) Police
9 22 (44.00%) Impact Assessments
9 22 (44.00%) Containerisation
10 19 (38.00%) Microsoft Office

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (74.00%) WebLogic
2 15 (30.00%) Oracle Service Bus
3 1 (2.00%) SharePoint
Applications
1 19 (38.00%) Microsoft Office
2 16 (32.00%) Microsoft Excel
3 15 (30.00%) MS Visio
Business Applications
1 15 (30.00%) Remedy ITSM
2 1 (2.00%) Dynamics CRM
Cloud Services
1 5 (10.00%) Microsoft 365
2 4 (8.00%) SaaS
3 1 (2.00%) AWS
3 1 (2.00%) Azure
3 1 (2.00%) Dynamics 365
3 1 (2.00%) OneDrive
3 1 (2.00%) Power Automate
3 1 (2.00%) Power Platform
3 1 (2.00%) PowerApps
Database & Business Intelligence
1 22 (44.00%) Elasticsearch
2 15 (30.00%) Oracle Database
2 15 (30.00%) Oracle Database 10g
2 15 (30.00%) Oracle Database 11g
2 15 (30.00%) VLDB
3 1 (2.00%) Power BI
3 1 (2.00%) SQL Server
General
1 37 (74.00%) Analytical Skills
2 35 (70.00%) Social Skills
3 22 (44.00%) Police
4 4 (8.00%) Marketing
5 3 (6.00%) Documentation Skills
Libraries, Frameworks & Software Standards
1 22 (44.00%) J2EE
1 22 (44.00%) Java EE
1 22 (44.00%) Spring
Miscellaneous
1 4 (8.00%) Educational Technology
2 1 (2.00%) CCTV
Operating Systems
1 37 (74.00%) Unix
2 15 (30.00%) Linux
2 15 (30.00%) Solaris
3 7 (14.00%) Windows
4 4 (8.00%) Windows 10
4 4 (8.00%) Windows Server
4 4 (8.00%) Windows Server 2012
Processes & Methodologies
1 38 (76.00%) Actionable Insight
2 36 (72.00%) Incident Management
3 27 (54.00%) Problem-Solving
4 26 (52.00%) ITIL
5 23 (46.00%) Service Management
6 22 (44.00%) Containerisation
6 22 (44.00%) Enterprise Architecture
6 22 (44.00%) Enterprise Search
6 22 (44.00%) Impact Assessments
6 22 (44.00%) Information Management
7 15 (30.00%) Artificial Intelligence
7 15 (30.00%) Capacity Planning
7 15 (30.00%) ITSM
7 15 (30.00%) Performance Monitoring
7 15 (30.00%) Performance Tuning
8 14 (28.00%) Capacity Management
8 14 (28.00%) Release Management
9 4 (8.00%) B2B
9 4 (8.00%) IT Strategy
10 3 (6.00%) Customer Service
Programming Languages
1 22 (44.00%) Java
1 22 (44.00%) Shell Script
2 16 (32.00%) SQL
3 15 (30.00%) PL/SQL
4 1 (2.00%) T-SQL
Qualifications
1 40 (80.00%) Security Cleared
2 37 (74.00%) SC Cleared
3 23 (46.00%) Degree
4 3 (6.00%) A+ Certification
4 3 (6.00%) DV Cleared
4 3 (6.00%) Network+ Certification
Quality Assurance & Compliance
1 40 (80.00%) SLA
2 1 (2.00%) QA
System Software
1 15 (30.00%) Oracle RAC
2 7 (14.00%) Active Directory
Systems Management
1 22 (44.00%) OpenSSO
1 22 (44.00%) Single Sign-On
2 15 (30.00%) Data Guard
2 15 (30.00%) Oracle RMAN
3 3 (6.00%) WSUS
Vendors
1 37 (74.00%) Oracle
1 37 (74.00%) Remedy
2 15 (30.00%) Sun
3 7 (14.00%) Microsoft
4 3 (6.00%) HP
4 3 (6.00%) ServiceNow