The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Runcorn region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Runcorn region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 11 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 3 0 0
As % of all permanent IT jobs located in Runcorn 14.29% - -
As % of the Job Titles category 14.29% - -
Number of salaries quoted 3 0 0
Average salary £22,000 - -
UK excluding London average salary £24,500 £24,000 £24,500
% change year-on-year
+2.08% -2.04%
All Job Titles
Runcorn
Permanent IT job ads with a match in the
Job Titles category
21 47 27
As % of all permanent IT jobs located in Runcorn 100.00% 95.92% 100.00%
Number of salaries quoted 19 42 24
Average salary £29,750 £37,000 £40,000
Average salary % change year-on-year
-19.59% -7.50%
90% offered a salary of more than £24,700 £30,000 £35,000
10% offered a salary of more than £35,000 £44,950 £62,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Cheshire

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Runcorn region as a proportion of the total demand within the Job Titles category.

Runcorn 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Runcorn region.

Runcorn 2nd Line Support Salary Trend

2nd Line Support
Top 27 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Runcorn region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) ITIL
1 4 (100.00%) Windows
1 4 (100.00%) MS Exchange
1 4 (100.00%) SLA
1 4 (100.00%) Microsoft
2 3 (75.00%) Incident Management
2 3 (75.00%) Cisco
2 3 (75.00%) TCP/IP
2 3 (75.00%) Service Delivery
2 3 (75.00%) Telecoms
2 3 (75.00%) VMware
2 3 (75.00%) LAN
2 3 (75.00%) WAN
2 3 (75.00%) MS Excel
2 3 (75.00%) MS Office
2 3 (75.00%) Citrix
2 3 (75.00%) Avaya
3 1 (25.00%) Internet
3 1 (25.00%) Blackberry
3 1 (25.00%) Blackberry Enterprise Server
3 1 (25.00%) SQL Server
3 1 (25.00%) DHCP
3 1 (25.00%) DNS
3 1 (25.00%) Exchange Server 2007
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Hyper-V
3 1 (25.00%) Active Directory

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Runcorn region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (100.00%) MS Exchange
2 1 (25.00%) Blackberry Enterprise Server
2 1 (25.00%) Exchange Server 2007
Applications
1 3 (75.00%) MS Office
1 3 (75.00%) MS Excel
Communications & Networking
1 3 (75.00%) LAN
1 3 (75.00%) WAN
1 3 (75.00%) TCP/IP
2 1 (25.00%) DNS
2 1 (25.00%) Internet
2 1 (25.00%) DHCP
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 3 (75.00%) Telecoms
Miscellaneous
1 1 (25.00%) Blackberry
Operating Systems
1 4 (100.00%) Windows
2 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Service Delivery
2 3 (75.00%) Incident Management
Quality Assurance & Compliance
1 4 (100.00%) SLA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) Hyper-V
Vendors
1 4 (100.00%) Microsoft
2 3 (75.00%) Citrix
2 3 (75.00%) Avaya
2 3 (75.00%) VMware
2 3 (75.00%) Cisco