The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 146 159 149
Rank change year-on-year
+13 -10
Permanent jobs requiring a 2nd Line Support Analyst 9 1 5
As % of all permanent IT jobs located in Scotland 0.29% 0.031% 0.16%
As % of the Job Titles category 0.31% 0.032% 0.17%
Number of salaries quoted 9 0 5
Average salary £30,000 - £26,500
UK excluding London average salary £26,125 £25,000 £24,500
% change year-on-year
+4.50% +2.04%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2924 3112 2986
As % of all permanent IT jobs located in Scotland 94.81% 95.05% 96.85%
Number of salaries quoted 1965 1980 2122
Average salary £40,500 £42,000 £40,000
Average salary % change year-on-year
-3.57% +5.00%
90% offered a salary of more than £27,500 £28,500 £25,500
10% offered a salary of more than £60,000 £57,104 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Scotland

2nd Line Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Scotland region.

2nd Line Support Analyst Salary Trend in Scotland

2nd Line Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Scotland region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 9 £30,000 -
2nd Line Support Analyst
UK

2nd Line Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 22 December 2014, IT jobs across the Scotland region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 26 (96.30%) Active Directory
2 15 (55.56%) Windows
2 15 (55.56%) Windows 7
3 14 (51.85%) MS Excel
3 14 (51.85%) MS Office
3 14 (51.85%) ITIL
3 14 (51.85%) Legal
3 14 (51.85%) MS PowerPoint
3 14 (51.85%) WorkSite
4 13 (48.15%) Microsoft
4 13 (48.15%) Law
4 13 (48.15%) Interwoven
5 12 (44.44%) LAN
5 12 (44.44%) WAN
5 12 (44.44%) SLA
5 12 (44.44%) Wi-Fi
5 12 (44.44%) Back Office
5 12 (44.44%) Finance
5 12 (44.44%) VMware
5 12 (44.44%) VMware Infrastructure
6 11 (40.74%) Disaster Recovery
7 2 (7.41%) Windows Server 2003
8 1 (3.70%) DDNS
8 1 (3.70%) CRM
8 1 (3.70%) Windows XP
8 1 (3.70%) Content Management
8 1 (3.70%) Windows Server 2008
8 1 (3.70%) Problem Management
8 1 (3.70%) Performance Improvement
8 1 (3.70%) Mentoring

2nd Line Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 22 December 2014, IT jobs across the Scotland region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (51.85%) WorkSite
Applications
1 14 (51.85%) MS Office
1 14 (51.85%) MS Excel
1 14 (51.85%) MS PowerPoint
Communications & Networking
1 12 (44.44%) LAN
1 12 (44.44%) WAN
1 12 (44.44%) Wi-Fi
2 1 (3.70%) DDNS
General
1 14 (51.85%) Legal
2 13 (48.15%) Law
3 12 (44.44%) Back Office
3 12 (44.44%) Finance
Operating Systems
1 15 (55.56%) Windows
1 15 (55.56%) Windows 7
2 2 (7.41%) Windows Server 2003
3 1 (3.70%) Windows Server 2008
3 1 (3.70%) Windows XP
Processes & Methodologies
1 14 (51.85%) ITIL
2 11 (40.74%) Disaster Recovery
3 1 (3.70%) Content Management
3 1 (3.70%) Problem Management
3 1 (3.70%) Performance Improvement
3 1 (3.70%) Mentoring
3 1 (3.70%) Coaching
3 1 (3.70%) CRM
Quality Assurance & Compliance
1 12 (44.44%) SLA
System Software
1 26 (96.30%) Active Directory
2 12 (44.44%) VMware Infrastructure
Vendors
1 13 (48.15%) Microsoft
1 13 (48.15%) Interwoven
2 12 (44.44%) VMware
Bathgate, West Lothian
Harvey Nash plc
Salary: £18000 - £25000 per annum
Posted: 4 days ago