The statistics below represent IT jobs advertised across the Scotland region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support Analyst
UK / Scotland
Rank 120 155 148
Rank change year-on-year
+35 -7
Permanent jobs requiring a 2nd Line Support Analyst 11 3 12
As % of all permanent IT jobs located in Scotland 0.49% 0.10% 0.40%
As % of the Job Titles category 0.51% 0.11% 0.41%
Number of salaries quoted 9 1 11
Median salary £27,000 £24,000 £30,000
Median salary % change year-on-year
+12.50% -20.00%
UK excluding London median salary £25,000 £25,000 £25,750
% change year-on-year
- -2.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2166 2827 2899
As % of all permanent IT jobs located in Scotland 95.97% 95.57% 96.09%
Number of salaries quoted 1382 1858 1920
Median salary £42,500 £43,000 £42,500
Median salary % change year-on-year
-1.16% +1.17%
90% offered a salary of more than £27,925 £30,000 £28,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Scotland

2nd Line Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Scotland region.

2nd Line Support Analyst Salary Trend in Scotland

2nd Line Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Scotland region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +15 8 £27,250 +13.54%
Glasgow - 2 £24,206 -
Argyll and Bute - 1 £30,500 -
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 20 January 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 2nd Line Support Analyst in the job title.

1 11 (84.62%) Windows Server 2008
1 11 (84.62%) Windows
1 11 (84.62%) Active Directory
1 11 (84.62%) Windows Server
2 8 (61.54%) Microsoft
2 8 (61.54%) VPN
2 8 (61.54%) SCCM
3 7 (53.85%) Windows 7
3 7 (53.85%) Windows Server 2012
3 7 (53.85%) MS Office
4 5 (38.46%) MS Exchange
4 5 (38.46%) LAN
5 4 (30.77%) Windows XP
5 4 (30.77%) Thin Client
5 4 (30.77%) Terminal Services
5 4 (30.77%) Windows Server 2003
5 4 (30.77%) DameWare
5 4 (30.77%) Skype
5 4 (30.77%) Fat Client
5 4 (30.77%) Exchange Server 2010
6 3 (23.08%) Compliance Management
6 3 (23.08%) VMware Infrastructure
6 3 (23.08%) Android
6 3 (23.08%) iPhone
6 3 (23.08%) Asset Management
6 3 (23.08%) Dynamics AX
6 3 (23.08%) Windows Mobile
6 3 (23.08%) Computer Science
6 3 (23.08%) Windows 10
6 3 (23.08%) VMware

2nd Line Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
2 4 (30.77%) Exchange Server 2010
Applications
1 7 (53.85%) MS Office
2 3 (23.08%) MS Excel
Business Applications
1 3 (23.08%) Dynamics AX
Communications & Networking
1 8 (61.54%) VPN
2 5 (38.46%) LAN
3 4 (30.77%) Skype
4 3 (23.08%) DHCP
4 3 (23.08%) DNS
4 3 (23.08%) TCP/IP
5 2 (15.38%) WAN
6 1 (7.69%) Firewall
Database & Business Intelligence
1 3 (23.08%) SQL Server
Miscellaneous
1 4 (30.77%) Fat Client
1 4 (30.77%) Thin Client
2 3 (23.08%) Computer Science
2 3 (23.08%) iPhone
3 1 (7.69%) Management Information System
Operating Systems
1 11 (84.62%) Windows
1 11 (84.62%) Windows Server
1 11 (84.62%) Windows Server 2008
2 7 (53.85%) Windows 7
2 7 (53.85%) Windows Server 2012
3 4 (30.77%) Windows Server 2003
3 4 (30.77%) Windows XP
4 3 (23.08%) Android
4 3 (23.08%) Windows 10
4 3 (23.08%) Windows Mobile
Processes & Methodologies
1 3 (23.08%) Asset Management
1 3 (23.08%) Compliance Management
2 1 (7.69%) Change Management
2 1 (7.69%) ITIL
2 1 (7.69%) Multi-Factor Authentication
Qualifications
1 1 (7.69%) MCSA
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) Disclosure Scotland
2 1 (7.69%) SLA
System Software
1 11 (84.62%) Active Directory
2 4 (30.77%) Terminal Services
3 3 (23.08%) VMware Infrastructure
Systems Management
1 8 (61.54%) SCCM
2 4 (30.77%) DameWare
Vendors
1 8 (61.54%) Microsoft
2 3 (23.08%) VMware