The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 149 161 147
Rank change year-on-year
+12 -14
Permanent jobs requiring a 2nd Line Support Analyst 21 1 6
As % of all permanent IT jobs located in Scotland 0.57% 0.031% 0.19%
As % of the Job Titles category 0.60% 0.032% 0.20%
Number of salaries quoted 8 0 6
Average salary £25,000 - £26,000
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3515 3108 2950
As % of all permanent IT jobs located in Scotland 94.74% 95.31% 92.74%
Number of salaries quoted 2303 2049 2055
Average salary £40,000 £40,500 £38,500
Average salary % change year-on-year
-1.23% +5.19%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
UK

2nd Line Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Scotland

2nd Line Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Scotland region.

2nd Line Support Analyst Salary Trend in Scotland

2nd Line Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Scotland region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow - 19 £25,000 -
Aberdeen - 2 £27,500 -
2nd Line Support Analyst
UK

2nd Line Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 28 July 2014, IT jobs across the Scotland region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 23 (88.46%) ITIL
1 23 (88.46%) Windows
2 20 (76.92%) MS Office
2 20 (76.92%) MS Excel
2 20 (76.92%) Active Directory
2 20 (76.92%) Windows 7
3 18 (69.23%) MS PowerPoint
3 18 (69.23%) WorkSite
3 18 (69.23%) Law
3 18 (69.23%) Legal
3 18 (69.23%) Interwoven
4 3 (11.54%) Microsoft
4 3 (11.54%) Windows XP
5 2 (7.69%) UNIX
5 2 (7.69%) SQL
5 2 (7.69%) VBA
5 2 (7.69%) SLA
5 2 (7.69%) Cisco
5 2 (7.69%) Citrix
5 2 (7.69%) Mac OS X
5 2 (7.69%) Apple
5 2 (7.69%) Telecoms
5 2 (7.69%) Finance
5 2 (7.69%) Service Delivery
5 2 (7.69%) Wireless
5 2 (7.69%) Windows Vista
5 2 (7.69%) Windows Server 2008
6 1 (3.85%) Java
6 1 (3.85%) Fujitsu
6 1 (3.85%) Computer Science

2nd Line Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 28 July 2014, IT jobs across the Scotland region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (69.23%) WorkSite
2 1 (3.85%) SharePoint
2 1 (3.85%) Lotus Domino
Applications
1 20 (76.92%) MS Office
1 20 (76.92%) MS Excel
2 18 (69.23%) MS PowerPoint
Business Applications
1 1 (3.85%) SAP Oil and Gas
Communications & Networking
1 2 (7.69%) Wireless
2 1 (3.85%) Cisco IOS
2 1 (3.85%) LAN
2 1 (3.85%) WAN
2 1 (3.85%) DHCP
2 1 (3.85%) DNS
Database & Business Intelligence
1 1 (3.85%) SQL Server
General
1 18 (69.23%) Law
1 18 (69.23%) Legal
2 2 (7.69%) Telecoms
2 2 (7.69%) Finance
3 1 (3.85%) Electronics
3 1 (3.85%) Retail
3 1 (3.85%) Manufacturing
3 1 (3.85%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.85%) WAP
Miscellaneous
1 1 (3.85%) Computer Science
1 1 (3.85%) Replication
1 1 (3.85%) Fat Client
1 1 (3.85%) iPhone
1 1 (3.85%) iPad
1 1 (3.85%) Thin Client
1 1 (3.85%) Blackberry
1 1 (3.85%) DTV
Operating Systems
1 23 (88.46%) Windows
2 20 (76.92%) Windows 7
3 3 (11.54%) Windows XP
4 2 (7.69%) UNIX
4 2 (7.69%) Mac OS X
4 2 (7.69%) Windows Vista
4 2 (7.69%) Windows Server 2008
5 1 (3.85%) Linux
Processes & Methodologies
1 23 (88.46%) ITIL
2 2 (7.69%) Service Delivery
3 1 (3.85%) Bioinformatics
3 1 (3.85%) Programme Management
3 1 (3.85%) Digital Marketing
3 1 (3.85%) Time Management
3 1 (3.85%) Performance Management
3 1 (3.85%) Incident Management
3 1 (3.85%) ITIL V2
3 1 (3.85%) Service Desk Management
3 1 (3.85%) Business Intelligence
Programming Languages
1 2 (7.69%) SQL
1 2 (7.69%) VBA
2 1 (3.85%) Java
2 1 (3.85%) Bash Shell
Qualifications
1 1 (3.85%) MCITP
1 1 (3.85%) Degree
1 1 (3.85%) Cisco Certification
1 1 (3.85%) Microsoft Certification
1 1 (3.85%) CCNA
1 1 (3.85%) MCSE
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 20 (76.92%) Active Directory
Vendors
1 18 (69.23%) Interwoven
2 3 (11.54%) Microsoft
3 2 (7.69%) Cisco
3 2 (7.69%) Citrix
3 2 (7.69%) Apple
4 1 (3.85%) Fujitsu
4 1 (3.85%) Lotus
4 1 (3.85%) Intel
4 1 (3.85%) Oracle
4 1 (3.85%) SAP
4 1 (3.85%) JBoss