The first table below looks at the demand for the Customer Service Representative role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Service Representative in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Customer Service Representative
Rank - - -
Permanent jobs requiring a Customer Service Representative 0 0 0
As % of all permanent IT jobs located in Scotland - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £25,000 - £16,000
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category
3114 3217 3353
As % of all permanent IT jobs located in Scotland 95.20% 94.23% 94.08%
Number of salaries quoted 1951 2316 2528
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Customer Service Representative
UK

Customer Service Representative
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Service Representative across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Customer Service Representative Jobs Demand Trend

Customer Service Representative
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Service Representative across the Scotland region.

Scotland Customer Service Representative Salary Trend

Customer Service Representative
Top 9 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Scotland region that cited Customer Service Representative in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Representative in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) Linux
1 2 (100.00%) LAN
1 2 (100.00%) WAN
1 2 (100.00%) DHCP
1 2 (100.00%) TCP/IP
1 2 (100.00%) DNS
1 2 (100.00%) HP
1 2 (100.00%) Dell

Customer Service Representative
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Scotland region that cited Customer Service Representative in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Service Representative in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (100.00%) LAN
1 2 (100.00%) WAN
1 2 (100.00%) DHCP
1 2 (100.00%) TCP/IP
1 2 (100.00%) DNS
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Linux
Vendors
1 2 (100.00%) HP
1 2 (100.00%) Dell