IT Support Engineer Jobs in Scotland

IT Support Engineer
UK > Scotland

The median IT Support Engineer salary in Scotland is £27,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 244 194 222
Rank change year-on-year -50 +28 -80
Permanent jobs requiring an IT Support Engineer 39 31 26
As % of all permanent jobs advertised in Scotland 0.58% 0.65% 0.46%
As % of the Job Titles category 0.60% 0.72% 0.48%
Number of salaries quoted 36 27 21
10th Percentile £24,250 £24,450 £25,250
25th Percentile £25,500 £25,625 £26,000
Median annual salary (50th Percentile) £27,500 £27,500 £33,000
Median % change year-on-year - -16.67% +17.86%
75th Percentile £30,063 £37,000 £36,500
90th Percentile £32,250 £37,400 -
UK median annual salary £30,000 £32,250 £30,000
% change year-on-year -6.98% +7.50% +3.45%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,494 4,314 5,472
% of permanent jobs with a recognized job title 96.84% 90.27% 96.46%
Number of salaries quoted 2,618 2,346 2,950
10th Percentile £27,750 £31,569 £28,173
25th Percentile £40,000 £41,250 £38,635
Median annual salary (50th Percentile) £52,500 £57,500 £52,500
Median % change year-on-year -8.70% +9.52% +10.53%
75th Percentile £65,000 £73,750 £66,250
90th Percentile £80,000 £85,000 £80,000
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

IT Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support Engineer in Scotland

IT Support Engineer
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing IT Support Engineer in Scotland.

Salary trend for IT Support Engineer in Scotland

IT Support Engineer
Salary Histogram in Scotland

Salary distribution for jobs citing IT Support Engineer in Scotland over the 6 months to 24 April 2024.

Salary histogram for IT Support Engineer in Scotland

IT Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Scotland region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +32 17 £27,500 - 2
Glasgow -99 7 £27,500 -25.68% 6
West Lothian - 6 £28,500 - 1
Aberdeen -6 5 £30,000 -21.05%
Aberdeenshire +8 2 £24,000 -5.88%
Argyll and Bute - 2 - -
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 24 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring IT Support Engineer in the job title.

1 25 (64.10%) Windows
2 19 (48.72%) Social Skills
3 17 (43.59%) Microsoft 365
4 13 (33.33%) Customer Service
5 10 (25.64%) Organisational Skills
5 10 (25.64%) Microsoft
6 7 (17.95%) SharePoint
7 6 (15.38%) Active Directory
7 6 (15.38%) Apple
8 5 (12.82%) Linux
8 5 (12.82%) Cybersecurity
8 5 (12.82%) Problem-Solving
9 4 (10.26%) Azure
9 4 (10.26%) Mentoring
10 3 (7.69%) Hybrid Cloud
10 3 (7.69%) Data Centre
10 3 (7.69%) Performance Improvement
10 3 (7.69%) ServiceNow
10 3 (7.69%) Microsoft Exchange
10 3 (7.69%) SLA
10 3 (7.69%) ITIL
10 3 (7.69%) Internet
10 3 (7.69%) Service Delivery
10 3 (7.69%) Preventative Maintenance
10 3 (7.69%) Onboarding
11 2 (5.13%) Inclusion and Diversity
11 2 (5.13%) Firewall
11 2 (5.13%) VMware
11 2 (5.13%) Agile
11 2 (5.13%) Retail

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.95%) SharePoint
2 3 (7.69%) Microsoft Exchange
3 1 (2.56%) IIS
Applications
1 2 (5.13%) Microsoft Office
2 1 (2.56%) Microsoft Excel
2 1 (2.56%) Microsoft PowerPoint
Cloud Services
1 17 (43.59%) Microsoft 365
2 4 (10.26%) Azure
3 2 (5.13%) Entra ID
4 1 (2.56%) AWS
4 1 (2.56%) Power Platform
4 1 (2.56%) PowerApps
Communications & Networking
1 3 (7.69%) Internet
2 2 (5.13%) Firewall
2 2 (5.13%) TCP/IP
3 1 (2.56%) DHCP
3 1 (2.56%) DNS
3 1 (2.56%) LAN
3 1 (2.56%) VPN
3 1 (2.56%) WAN
3 1 (2.56%) Wi-Fi
General
1 19 (48.72%) Social Skills
2 10 (25.64%) Organisational Skills
3 2 (5.13%) French Language
3 2 (5.13%) Inclusion and Diversity
3 2 (5.13%) Retail
4 1 (2.56%) Analytical Skills
4 1 (2.56%) Finance
Miscellaneous
1 3 (7.69%) Data Centre
1 3 (7.69%) Hybrid Cloud
1 3 (7.69%) Onboarding
2 2 (5.13%) Self-Motivation
Operating Systems
1 25 (64.10%) Windows
2 5 (12.82%) Linux
3 2 (5.13%) Windows Server
4 1 (2.56%) Apple iOS
4 1 (2.56%) Mac OS X
4 1 (2.56%) Windows 10
Processes & Methodologies
1 13 (33.33%) Customer Service
2 5 (12.82%) Cybersecurity
2 5 (12.82%) Problem-Solving
3 4 (10.26%) Mentoring
4 3 (7.69%) ITIL
4 3 (7.69%) Performance Improvement
4 3 (7.69%) Preventative Maintenance
4 3 (7.69%) Service Delivery
5 2 (5.13%) Agile
5 2 (5.13%) Client Onboarding
6 1 (2.56%) Analytical Thinking
6 1 (2.56%) Break/Fix
6 1 (2.56%) Change Management
6 1 (2.56%) Infrastructure Engineering
6 1 (2.56%) ITSM
Programming Languages
1 1 (2.56%) PowerShell
Qualifications
1 1 (2.56%) Microsoft Certification
Quality Assurance & Compliance
1 3 (7.69%) SLA
System Software
1 6 (15.38%) Active Directory
2 2 (5.13%) VMware Infrastructure
3 1 (2.56%) Hyper-V
Systems Management
1 1 (2.56%) SCCM
1 1 (2.56%) ZABBIX
Vendors
1 10 (25.64%) Microsoft
2 6 (15.38%) Apple
3 3 (7.69%) ServiceNow
4 2 (5.13%) VMware
5 1 (2.56%) Cisco
5 1 (2.56%) Salesforce