The table below looks at the prevalence of the term IVR in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 134 166 178
Rank change year-on-year
+32 +12
Permanent jobs citing IVR 10 2 1
As % of all permanent IT jobs located in Scotland 0.39% 0.061% 0.028%
As % of the Miscellaneous category 1.04% 0.15% 0.074%
Number of salaries quoted 1 0 0
Median salary £35,000 - -
UK excluding London median salary £37,500 £50,000 £45,000
% change year-on-year
-25.00% +11.11%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the Scotland region.

Miscellaneous Category
Scotland
Permanent IT job ads with a match in the
Miscellaneous category
965 1379 1353
As % of all permanent IT jobs located in Scotland 38.11% 42.03% 37.95%
Number of salaries quoted 551 816 869
Median salary £40,500 £41,500 £40,000
Median salary % change year-on-year
-2.40% +3.75%
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

IVR
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in Scotland

IVR
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Scotland region.

IVR Salary Trend in Scotland

IVR
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the Scotland region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +20 9 - - 1
West Lothian - 1 £35,000 -
IVR
UK

IVR
Top 30 Related IT Skills in Scotland

For the 6 months to 27 September 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for IVR.

1 13 (76.47%) Oracle
1 13 (76.47%) VoIP
2 11 (64.71%) ITIL
2 11 (64.71%) Unix
2 11 (64.71%) Windows
2 11 (64.71%) Linux
2 11 (64.71%) SLA
2 11 (64.71%) Genesys
2 11 (64.71%) CTI
2 11 (64.71%) Service Management
2 11 (64.71%) Service Delivery
2 11 (64.71%) Change Management
2 11 (64.71%) VXML
2 11 (64.71%) Windows Server 2008
2 11 (64.71%) Trend Analysis
2 11 (64.71%) ITIL V3
2 11 (64.71%) Continuous Improvement
2 11 (64.71%) Oracle Database
2 11 (64.71%) Coaching
2 11 (64.71%) Analytical Skills
2 11 (64.71%) Windows Server
3 8 (47.06%) ITIL Certification
3 8 (47.06%) Eclipse
4 4 (23.53%) Analytics
5 3 (17.65%) Avaya
6 2 (11.76%) ProC
6 2 (11.76%) Project Management
6 2 (11.76%) Migration
6 2 (11.76%) Business Intelligence
6 2 (11.76%) HP

IVR
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 13 (76.47%) VoIP
2 11 (64.71%) CTI
3 2 (11.76%) Unified Communications
4 1 (5.88%) Wireless
4 1 (5.88%) Wireshark
4 1 (5.88%) WLAN
Database & Business Intelligence
1 11 (64.71%) Oracle Database
2 2 (11.76%) Data Warehouse
Development Applications
1 8 (47.06%) Eclipse
2 2 (11.76%) Oracle Forms
2 2 (11.76%) ProC
General
1 2 (11.76%) Banking
1 2 (11.76%) Retail
1 2 (11.76%) Retail Banking
Job Titles
1 11 (64.71%) Genesys Specialist
1 11 (64.71%) Support Specialist
2 2 (11.76%) Consultant
2 2 (11.76%) Head of Delivery
2 2 (11.76%) Presales Consultant
3 1 (5.88%) Delivery Manager
3 1 (5.88%) Infrastructure Delivery Manager
3 1 (5.88%) Infrastructure Manager
3 1 (5.88%) IT Infrastructure Manager
3 1 (5.88%) IT Manager
3 1 (5.88%) Mitel Engineer
Libraries, Frameworks & Software Standards
1 11 (64.71%) VXML
Miscellaneous
1 11 (64.71%) Analytical Skills
2 2 (11.76%) CESG
3 1 (5.88%) Driving Licence
Operating Systems
1 11 (64.71%) Linux
1 11 (64.71%) Unix
1 11 (64.71%) Windows
1 11 (64.71%) Windows Server
1 11 (64.71%) Windows Server 2008
Processes & Methodologies
1 11 (64.71%) Change Management
1 11 (64.71%) Coaching
1 11 (64.71%) Continuous Improvement
1 11 (64.71%) ITIL
1 11 (64.71%) ITIL V3
1 11 (64.71%) Service Delivery
1 11 (64.71%) Service Management
1 11 (64.71%) Trend Analysis
2 4 (23.53%) Analytics
3 2 (11.76%) Agile Software Development
3 2 (11.76%) Business Intelligence
3 2 (11.76%) Data Migration
3 2 (11.76%) Migration
3 2 (11.76%) People Management
3 2 (11.76%) Presales
3 2 (11.76%) Project Management
3 2 (11.76%) Speech Recognition
4 1 (5.88%) Risk Management
4 1 (5.88%) Stakeholder Management
4 1 (5.88%) Time Management
Programming Languages
1 2 (11.76%) Java
1 2 (11.76%) SQL
Qualifications
1 8 (47.06%) ITIL Certification
2 1 (5.88%) CCNA
2 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 11 (64.71%) SLA
Vendors
1 13 (76.47%) Oracle
2 11 (64.71%) Genesys
3 3 (17.65%) Avaya
4 2 (11.76%) HP
4 2 (11.76%) IBM
4 2 (11.76%) Sun
4 2 (11.76%) Verint
5 1 (5.88%) Citrix
5 1 (5.88%) Mitel
5 1 (5.88%) VMware
Glasgow, Lanarkshire
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Salary: From £38,000 to £44,000 per annum
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