The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 150 138 150
Rank change year-on-year
-12 +12
Permanent jobs requiring a Service Desk Analyst 7 16 6
As % of all permanent IT jobs located in Scotland 0.224% 0.465% 0.175%
As % of the Job Titles category 0.237% 0.490% 0.184%
Number of salaries quoted 2 7 6
Average salary £20,000 £19,500 £22,000
Average salary % change year-on-year
+2.56% -11.36%
UK excluding London average salary £21,000 £21,500 £21,000
% change year-on-year
-2.32% +2.38%
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category
2957 3263 3257
As % of all permanent IT jobs located in Scotland 94.47% 94.88% 94.74%
Number of salaries quoted 1764 2393 2441
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Analyst
UK

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Scotland region.

Scotland Service Desk Analyst Salary Trend

Service Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Scotland region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Aberdeen +4 5 £20,000 -
Edinburgh +2 2 - -
Service Desk Analyst
UK

Service Desk Analyst
Top 26 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Scotland region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 28 (82.35%) Windows
2 19 (55.88%) MS Office
3 16 (47.06%) Microsoft
4 14 (41.18%) Lotus
4 14 (41.18%) Lotus Notes
5 13 (38.24%) ITIL
6 12 (35.29%) Active Directory
7 11 (32.35%) MS Excel
8 10 (29.41%) Windows XP
9 6 (17.65%) Service Management
9 6 (17.65%) Incident Management
10 5 (14.71%) PDA
10 5 (14.71%) Dutch Language
10 5 (14.71%) Web Services
11 4 (11.76%) MCP
11 4 (11.76%) Microsoft Certification
11 4 (11.76%) A+ Certification
11 4 (11.76%) Network+ Certification
12 2 (5.882%) SLA
12 2 (5.882%) Finance
12 2 (5.882%) Windows 7
13 1 (2.941%) Operations Management
13 1 (2.941%) German Language
13 1 (2.941%) SCCM
13 1 (2.941%) Altiris
13 1 (2.941%) LIMS

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Scotland region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (14.71%) Web Services
Application Platforms
1 14 (41.18%) Lotus Notes
Applications
1 19 (55.88%) MS Office
2 11 (32.35%) MS Excel
General
1 5 (14.71%) Dutch Language
2 2 (5.882%) Finance
3 1 (2.941%) German Language
Miscellaneous
1 5 (14.71%) PDA
2 1 (2.941%) LIMS
Operating Systems
1 28 (82.35%) Windows
2 10 (29.41%) Windows XP
3 2 (5.882%) Windows 7
Processes & Methodologies
1 13 (38.24%) ITIL
2 6 (17.65%) Service Management
2 6 (17.65%) Incident Management
3 1 (2.941%) Operations Management
Qualifications
1 4 (11.76%) MCP
1 4 (11.76%) Microsoft Certification
1 4 (11.76%) A+ Certification
1 4 (11.76%) Network+ Certification
Quality Assurance & Compliance
1 2 (5.882%) SLA
System Software
1 12 (35.29%) Active Directory
Systems Management
1 1 (2.941%) SCCM
Vendors
1 16 (47.06%) Microsoft
2 14 (41.18%) Lotus
3 1 (2.941%) Altiris
Aberdeen, Scotland
Cathcart Associates are working with one of Scotland's most prestigious organisation's to recruit a Service Desk Analyst for a permanent position in their Aberdeen office. This...
Cathcart Associates
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 24 April 2013