The first table below looks at the demand for the Service Desk Engineer role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 162 153 144
Rank change year-on-year
-9 -9
Permanent jobs requiring a Service Desk Engineer 6 3 10
As % of all permanent IT jobs located in Scotland 0.17% 0.093% 0.31%
As % of the Job Titles category 0.17% 0.097% 0.33%
Number of salaries quoted 6 3 9
Average salary £23,000 £22,500 £22,500
Average salary % change year-on-year
+2.22% -
UK excluding London average salary £23,000 £22,000 £22,500
% change year-on-year
+4.54% -2.22%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3442 3089 2988
As % of all permanent IT jobs located in Scotland 94.98% 95.69% 93.52%
Number of salaries quoted 2270 2026 2105
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £57,500 £57,000 £55,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Service Desk Engineer
UK

Service Desk Engineer
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Scotland

Service Desk Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Scotland region.

Service Desk Engineer Salary Trend in Scotland

Service Desk Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Scotland region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -12 5 £23,000 +2.22%
Edinburgh - 1 £22,500 -
Service Desk Engineer
UK

Service Desk Engineer
Top 21 Related IT Skills in Scotland

For the 6 months to 11 July 2014, IT jobs across the Scotland region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 5 (83.33%) ITIL
1 5 (83.33%) Avaya
1 5 (83.33%) Intranet
1 5 (83.33%) IP Telephony
1 5 (83.33%) Incident Management
1 5 (83.33%) Degree
1 5 (83.33%) Workforce Management Optimization
1 5 (83.33%) Management Information System
1 5 (83.33%) Telecoms
1 5 (83.33%) Verint
2 1 (16.67%) MS Office
2 1 (16.67%) WorkSite
2 1 (16.67%) Windows 7
2 1 (16.67%) Blackberry
2 1 (16.67%) Blackberry Enterprise Server
2 1 (16.67%) Windows
2 1 (16.67%) MS Excel
2 1 (16.67%) MS Exchange
2 1 (16.67%) Microsoft
2 1 (16.67%) Active Directory
2 1 (16.67%) Citrix

Service Desk Engineer
Top Related IT Skills in Scotland by Category

For the 6 months to 11 July 2014, IT jobs across the Scotland region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) MS Exchange
1 1 (16.67%) Blackberry Enterprise Server
1 1 (16.67%) WorkSite
Applications
1 1 (16.67%) MS Office
1 1 (16.67%) MS Excel
Communications & Networking
1 5 (83.33%) Intranet
1 5 (83.33%) IP Telephony
General
1 5 (83.33%) Telecoms
Miscellaneous
1 5 (83.33%) Management Information System
2 1 (16.67%) Blackberry
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
Processes & Methodologies
1 5 (83.33%) ITIL
1 5 (83.33%) Incident Management
1 5 (83.33%) Workforce Management Optimization
Qualifications
1 5 (83.33%) Degree
System Software
1 1 (16.67%) Active Directory
Vendors
1 5 (83.33%) Avaya
1 5 (83.33%) Verint
2 1 (16.67%) Microsoft
2 1 (16.67%) Citrix