The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank - 156 163
Permanent jobs requiring a Service Desk Manager 0 4 4
As % of all permanent IT jobs located in Scotland - 0.13% 0.12%
As % of the Job Titles category - 0.14% 0.13%
Number of salaries quoted 0 3 4
Average salary - £36,000 £37,750
Average salary % change year-on-year
- -4.63%
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2850 2917 3176
As % of all permanent IT jobs located in Scotland 95.57% 95.64% 96.56%
Number of salaries quoted 1855 1880 2067
Average salary £42,500 £41,928 £40,000
Average salary % change year-on-year
+1.36% +4.81%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £56,500 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Manager
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Scotland

Service Desk Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Scotland region.

Service Desk Manager Salary Trend in Scotland

Service Desk Manager
Top 12 Related IT Skills in Scotland

For the 6 months to 5 February 2016, IT jobs across the Scotland region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 4 (100.00%) ITIL
2 3 (75.00%) Manufacturing
3 2 (50.00%) SLA
4 1 (25.00%) Microsoft
4 1 (25.00%) Service Management
4 1 (25.00%) ITSM
4 1 (25.00%) Incident Management
4 1 (25.00%) Service Desk Management
4 1 (25.00%) Mentoring
4 1 (25.00%) People Management
4 1 (25.00%) MS Excel
4 1 (25.00%) CRM

Service Desk Manager
Top Related IT Skills in Scotland by Category

For the 6 months to 5 February 2016, IT jobs across the Scotland region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Excel
General
1 3 (75.00%) Manufacturing
Processes & Methodologies
1 4 (100.00%) ITIL
2 1 (25.00%) CRM
2 1 (25.00%) Incident Management
2 1 (25.00%) ITSM
2 1 (25.00%) Mentoring
2 1 (25.00%) People Management
2 1 (25.00%) Service Desk Management
2 1 (25.00%) Service Management
Quality Assurance & Compliance
1 2 (50.00%) SLA
Vendors
1 1 (25.00%) Microsoft