The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 160 - 156
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 1 0 1
As % of all permanent IT jobs located in Scotland 0.031% - 0.032%
As % of the Job Titles category 0.032% - 0.033%
Number of salaries quoted 1 0 1
Average salary £32,500 - £31,500
UK excluding London average salary £37,500 £42,500 £37,500
% change year-on-year
-11.76% +13.33%
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3079 3137 3061
As % of all permanent IT jobs located in Scotland 95.80% 95.55% 97.24%
Number of salaries quoted 2028 2006 2180
Average salary £40,000 £41,500 £38,500
Average salary % change year-on-year
-3.61% +7.79%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Service Desk Manager
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Scotland

Service Desk Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Scotland region.

Service Desk Manager Salary Trend in Scotland

Service Desk Manager
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the Scotland region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 1 £32,500 -
Service Desk Manager
UK

Service Desk Manager
Top 30 Related IT Skills in Scotland

For the 6 months to 27 November 2014, IT jobs across the Scotland region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 5 (83.33%) ITIL
2 3 (50.00%) ITIL Certification
2 3 (50.00%) Service Management
3 2 (33.33%) Finance
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) Cisco Certification
3 2 (33.33%) Microsoft Certification
3 2 (33.33%) SLA
3 2 (33.33%) Microsoft
3 2 (33.33%) CCNA
3 2 (33.33%) Windows
3 2 (33.33%) MCSE
3 2 (33.33%) MS Excel
4 1 (16.67%) CRM
4 1 (16.67%) MS Exchange
4 1 (16.67%) LAN
4 1 (16.67%) VoIP
4 1 (16.67%) WAN
4 1 (16.67%) Linux
4 1 (16.67%) SQL
4 1 (16.67%) MySQL
4 1 (16.67%) Oracle
4 1 (16.67%) Active Directory
4 1 (16.67%) Project Management
4 1 (16.67%) Agile Software Development
4 1 (16.67%) Billing
4 1 (16.67%) Statistical Analysis
4 1 (16.67%) Exchange Server 2000
4 1 (16.67%) Degree
4 1 (16.67%) Computer Science

Service Desk Manager
Top Related IT Skills in Scotland by Category

For the 6 months to 27 November 2014, IT jobs across the Scotland region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) MS Exchange
1 1 (16.67%) Exchange Server 2000
1 1 (16.67%) Exchange Server 2010
Applications
1 2 (33.33%) MS Excel
Communications & Networking
1 1 (16.67%) LAN
1 1 (16.67%) VoIP
1 1 (16.67%) WAN
Database & Business Intelligence
1 1 (16.67%) MySQL
General
1 2 (33.33%) Finance
2 1 (16.67%) Billing
2 1 (16.67%) Dutch Language
2 1 (16.67%) French Language
2 1 (16.67%) German Language
2 1 (16.67%) Spanish Language
Miscellaneous
1 1 (16.67%) Computer Science
1 1 (16.67%) Analytical Skills
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Linux
2 1 (16.67%) Android
Processes & Methodologies
1 5 (83.33%) ITIL
2 3 (50.00%) Service Management
3 2 (33.33%) Continuous Improvement
4 1 (16.67%) CRM
4 1 (16.67%) Project Management
4 1 (16.67%) Service Delivery
4 1 (16.67%) Change Management
4 1 (16.67%) Agile Software Development
4 1 (16.67%) Statistical Analysis
4 1 (16.67%) Problem Management
4 1 (16.67%) Performance Management
4 1 (16.67%) ITIL V3
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 3 (50.00%) ITIL Certification
2 2 (33.33%) MCSE
2 2 (33.33%) CCNA
2 2 (33.33%) Cisco Certification
2 2 (33.33%) Microsoft Certification
3 1 (16.67%) Degree
Quality Assurance & Compliance
1 2 (33.33%) SLA
2 1 (16.67%) QA
System Software
1 1 (16.67%) Active Directory
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) VMware
2 1 (16.67%) ServiceNow
2 1 (16.67%) Oracle