The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank - 166 158
Permanent jobs requiring a Service Desk Manager 0 7 2
As % of all permanent IT jobs located in Scotland - 0.18% 0.062%
As % of the Job Titles category - 0.19% 0.065%
Number of salaries quoted 0 6 2
Average salary - £37,500 £40,000
Average salary % change year-on-year
- -6.25%
UK excluding London average salary £40,000 £40,000 £40,000
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2767 3621 3055
As % of all permanent IT jobs located in Scotland 93.13% 94.82% 95.20%
Number of salaries quoted 1764 2369 1854
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Scotland

Service Desk Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Scotland region.

Service Desk Manager Salary Trend in Scotland

Service Desk Manager
Top 19 Related IT Skills in Scotland

For the 6 months to 29 May 2015, IT jobs across the Scotland region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 5 (83.33%) People Management
2 4 (66.67%) Performance Management
3 3 (50.00%) ITIL
3 3 (50.00%) Finance
3 3 (50.00%) Stakeholder Management
3 3 (50.00%) SDLC
4 2 (33.33%) Mainframe
4 2 (33.33%) SLA
4 2 (33.33%) E-business
4 2 (33.33%) Coaching
4 2 (33.33%) Resource Management
5 1 (16.67%) Problem Management
5 1 (16.67%) Remedy ITSM
5 1 (16.67%) Banking
5 1 (16.67%) Budget Control
5 1 (16.67%) ServiceNow
5 1 (16.67%) BMC
5 1 (16.67%) Remedy
5 1 (16.67%) Service Management

Service Desk Manager
Top Related IT Skills in Scotland by Category

For the 6 months to 29 May 2015, IT jobs across the Scotland region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Business Applications
1 1 (16.67%) Remedy ITSM
General
1 3 (50.00%) Finance
2 1 (16.67%) Banking
Miscellaneous
1 2 (33.33%) Mainframe
Processes & Methodologies
1 5 (83.33%) People Management
2 4 (66.67%) Performance Management
3 3 (50.00%) ITIL
3 3 (50.00%) Stakeholder Management
3 3 (50.00%) SDLC
4 2 (33.33%) E-business
4 2 (33.33%) Coaching
4 2 (33.33%) Resource Management
5 1 (16.67%) Problem Management
5 1 (16.67%) Budget Control
5 1 (16.67%) Service Management
Quality Assurance & Compliance
1 2 (33.33%) SLA
Vendors
1 1 (16.67%) ServiceNow
1 1 (16.67%) BMC
1 1 (16.67%) Remedy