The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Sheffield region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 60 58 61
Rank change year-on-year
-2 +3
Permanent jobs requiring a 2nd Line Support 11 1 7
As % of all permanent IT jobs located in Sheffield 1.48% 0.20% 1.13%
As % of the Job Titles category 1.53% 0.21% 1.15%
Number of salaries quoted 9 1 5
Average salary £24,000 £21,000 £21,000
Average salary % change year-on-year
+14.28% -
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
718 475 607
As % of all permanent IT jobs located in Sheffield 96.51% 95.38% 97.75%
Number of salaries quoted 606 400 549
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £22,500
10% offered a salary of more than £47,500 £52,500 £57,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
South Yorkshire

2nd Line Support
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Sheffield

2nd Line Support
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Sheffield region.

2nd Line Support Salary Trend in Sheffield

2nd Line Support
Top 30 Related IT Skills in Sheffield

For the 6 months to 18 April 2014, IT jobs across the Sheffield region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 15 (83.33%) Windows
2 12 (66.67%) Microsoft
2 12 (66.67%) Active Directory
3 10 (55.56%) MS Excel
4 9 (50.00%) ITIL
5 8 (44.44%) Windows XP
5 8 (44.44%) Windows Server 2003
6 7 (38.89%) VMware
6 7 (38.89%) TCP/IP
7 6 (33.33%) SLA
7 6 (33.33%) UNIX
7 6 (33.33%) Security Cleared
8 5 (27.78%) Windows Server 2008
8 5 (27.78%) Windows 7
8 5 (27.78%) Problem Management
8 5 (27.78%) Finance
8 5 (27.78%) Validation
8 5 (27.78%) HP
9 3 (16.67%) Data Guard
9 3 (16.67%) Veritas Volume Manager
9 3 (16.67%) Root Cause Analysis
9 3 (16.67%) Oracle Database
9 3 (16.67%) Performance Tuning
9 3 (16.67%) Oracle Database 11g
9 3 (16.67%) SC Cleared
9 3 (16.67%) Oracle RAC
9 3 (16.67%) Change Management
9 3 (16.67%) NetBackup
9 3 (16.67%) Oracle RMAN
9 3 (16.67%) Sun Certification

2nd Line Support
Top Related IT Skills in Sheffield by Category

For the 6 months to 18 April 2014, IT jobs across the Sheffield region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) MS Exchange
Applications
1 10 (55.56%) MS Excel
2 3 (16.67%) MS Office
Communications & Networking
1 7 (38.89%) TCP/IP
Database & Business Intelligence
1 3 (16.67%) Oracle Database
1 3 (16.67%) Oracle Database 11g
1 3 (16.67%) Oracle Database 10g
1 3 (16.67%) Oracle8/8i Database
1 3 (16.67%) SQL Server
Development Applications
1 3 (16.67%) Oracle Forms
General
1 5 (27.78%) Finance
2 2 (11.11%) French Language
3 1 (5.56%) Spanish Language
Operating Systems
1 15 (83.33%) Windows
2 8 (44.44%) Windows XP
2 8 (44.44%) Windows Server 2003
3 6 (33.33%) UNIX
4 5 (27.78%) Windows Server 2008
4 5 (27.78%) Windows 7
5 3 (16.67%) Solaris
5 3 (16.67%) Windows 2000
Processes & Methodologies
1 9 (50.00%) ITIL
2 5 (27.78%) Problem Management
2 5 (27.78%) Validation
3 3 (16.67%) Root Cause Analysis
3 3 (16.67%) Performance Tuning
3 3 (16.67%) Change Management
Programming Languages
1 3 (16.67%) SQL
Qualifications
1 6 (33.33%) Security Cleared
2 3 (16.67%) SC Cleared
2 3 (16.67%) Sun Certification
Quality Assurance & Compliance
1 6 (33.33%) SLA
System Software
1 12 (66.67%) Active Directory
2 3 (16.67%) Veritas Volume Manager
2 3 (16.67%) Oracle RAC
2 3 (16.67%) Oracle RMAN
Systems Management
1 3 (16.67%) Data Guard
1 3 (16.67%) NetBackup
Vendors
1 12 (66.67%) Microsoft
2 7 (38.89%) VMware
3 5 (27.78%) HP
4 3 (16.67%) Veritas
4 3 (16.67%) Symantec
4 3 (16.67%) Sun
4 3 (16.67%) Oracle
Sheffield, South Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: Yesterday
Sheffield, Yorkshire
Hyphen
Posted: 2 days ago