The statistics below represent IT jobs advertised across the Sheffield region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 51 74 65
Rank change year-on-year
+23 -9
Permanent jobs requiring a 2nd Line Support 9 4 4
As % of all permanent IT jobs located in Sheffield 1.64% 0.55% 0.64%
As % of the Job Titles category 1.71% 0.55% 0.66%
Number of salaries quoted 7 4 2
Median salary £28,500 £21,750 £26,750
Median salary % change year-on-year
+31.03% -18.69%
90% offered a salary of more than £23,600 £21,150 £22,150
10% offered a salary of more than £31,600 £30,050 £31,350
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
527 723 610
As % of all permanent IT jobs located in Sheffield 96.17% 98.77% 97.29%
Number of salaries quoted 464 632 530
Median salary £37,500 £36,000 £34,000
Median salary % change year-on-year
+4.16% +5.88%
90% offered a salary of more than £22,500 £22,500 £24,000
10% offered a salary of more than £52,500 £47,500 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Sheffield

The demand trend of job ads across the Sheffield region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Sheffield

2nd Line Support
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Sheffield region.

2nd Line Support Salary Trend in Sheffield

2nd Line Support Skill Set
Top 30 Related IT Skills in Sheffield

For the 6 months to 28 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Sheffield region featuring 2nd Line Support in the job title.

1 9 (69.23%) MS Office
2 5 (38.46%) Windows
2 5 (38.46%) MS Exchange
2 5 (38.46%) Active Directory
3 4 (30.77%) Windows Server
3 4 (30.77%) Legal
3 4 (30.77%) Problem Management
3 4 (30.77%) Microsoft
3 4 (30.77%) Citrix
4 3 (23.08%) MS Excel
4 3 (23.08%) ITIL
4 3 (23.08%) SQL
4 3 (23.08%) Telecoms
4 3 (23.08%) Intranet
4 3 (23.08%) Law
5 2 (15.38%) Banking
5 2 (15.38%) Smartphone
5 2 (15.38%) Root Cause Analysis
5 2 (15.38%) Service Delivery
5 2 (15.38%) MCP
5 2 (15.38%) MCSA
5 2 (15.38%) Microsoft Certification
6 1 (7.69%) EPoS
6 1 (7.69%) ATM
6 1 (7.69%) SLA
6 1 (7.69%) IBM
6 1 (7.69%) CRM
6 1 (7.69%) ERP
6 1 (7.69%) .NET
6 1 (7.69%) JavaScript

2nd Line Support Skill Set
Top Related IT Skills in Sheffield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
Applications
1 9 (69.23%) MS Office
2 3 (23.08%) MS Excel
3 1 (7.69%) MS PowerPoint
Communications & Networking
1 3 (23.08%) Intranet
2 1 (7.69%) ATM
General
1 4 (30.77%) Legal
2 3 (23.08%) Law
2 3 (23.08%) Telecoms
3 2 (15.38%) Banking
4 1 (7.69%) Advertising
4 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.69%) .NET
Miscellaneous
1 2 (15.38%) Smartphone
2 1 (7.69%) Blackberry
2 1 (7.69%) EPoS
2 1 (7.69%) Mainframe
Operating Systems
1 5 (38.46%) Windows
2 4 (30.77%) Windows Server
3 1 (7.69%) Windows 7
Processes & Methodologies
1 4 (30.77%) Problem Management
2 3 (23.08%) ITIL
3 2 (15.38%) Root Cause Analysis
3 2 (15.38%) Service Delivery
4 1 (7.69%) CRM
4 1 (7.69%) ERP
4 1 (7.69%) ISMS
4 1 (7.69%) Trend Analysis
Programming Languages
1 3 (23.08%) SQL
2 1 (7.69%) JavaScript
Qualifications
1 2 (15.38%) MCP
1 2 (15.38%) MCSA
1 2 (15.38%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.69%) ISO/IEC 27001
1 1 (7.69%) SLA
System Software
1 5 (38.46%) Active Directory
Vendors
1 4 (30.77%) Citrix
1 4 (30.77%) Microsoft
2 1 (7.69%) IBM
2 1 (7.69%) Remedy
2 1 (7.69%) VMware