The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 71 62 -
Rank change year-on-year
-9 -
Permanent jobs requiring a 3rd Line Support 8 1 0
As % of all permanent IT jobs located in Sheffield 1.03% 0.18% -
As % of the Job Titles category 1.07% 0.18% -
Number of salaries quoted 4 1 0
Average salary £27,500 £42,500 -
Average salary % change year-on-year
-35.29% -
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
745 557 665
As % of all permanent IT jobs located in Sheffield 96.25% 97.89% 95.82%
Number of salaries quoted 650 454 620
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Sheffield

3rd Line Support
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Sheffield region.

3rd Line Support Salary Trend in Sheffield

3rd Line Support
Top 30 Related IT Skills in Sheffield

For the 6 months to 19 December 2014, IT jobs across the Sheffield region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 12 (100.00%) Windows
2 11 (91.67%) Windows Server 2008
3 9 (75.00%) Windows Server 2012
3 9 (75.00%) Microsoft
4 8 (66.67%) Citrix
4 8 (66.67%) VMware
4 8 (66.67%) ITIL
4 8 (66.67%) Active Directory
5 7 (58.33%) MS Office
6 6 (50.00%) Windows Server 2003
7 5 (41.67%) DNS
7 5 (41.67%) SAN
7 5 (41.67%) MCSE
7 5 (41.67%) MCSA
7 5 (41.67%) Microsoft Certification
7 5 (41.67%) Lync
7 5 (41.67%) MS Excel
7 5 (41.67%) Change Management
7 5 (41.67%) SQL
7 5 (41.67%) Office 365
7 5 (41.67%) SCCM
7 5 (41.67%) VMware Infrastructure
8 4 (33.33%) Hyper-V
8 4 (33.33%) SCOM
8 4 (33.33%) SCVMM
8 4 (33.33%) CommVault
8 4 (33.33%) SLA
8 4 (33.33%) Web Services
8 4 (33.33%) MS Exchange
9 3 (25.00%) TCP/IP

3rd Line Support
Top Related IT Skills in Sheffield by Category

For the 6 months to 19 December 2014, IT jobs across the Sheffield region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) Lync
2 4 (33.33%) MS Exchange
3 2 (16.67%) Exchange Server 2003
3 2 (16.67%) Exchange Server 2007
3 2 (16.67%) Exchange Server 2010
4 1 (8.33%) SharePoint
Applications
1 7 (58.33%) MS Office
2 5 (41.67%) MS Excel
3 1 (8.33%) MS Visio
3 1 (8.33%) Acrobat
3 1 (8.33%) AutoCAD
3 1 (8.33%) MS PowerPoint
3 1 (8.33%) MS Project
Business Applications
1 3 (25.00%) Dynamics CRM
2 1 (8.33%) Dynamics NAV
Cloud Services
1 5 (41.67%) Office 365
Communications & Networking
1 5 (41.67%) DNS
1 5 (41.67%) SAN
2 3 (25.00%) TCP/IP
3 2 (16.67%) Firewall
3 2 (16.67%) DHCP
4 1 (8.33%) Wireless
4 1 (8.33%) IPsec
4 1 (8.33%) Cisco ASA
4 1 (8.33%) Structured Cabling
4 1 (8.33%) VPN
4 1 (8.33%) LAN
4 1 (8.33%) PBX
4 1 (8.33%) WAN
Database & Business Intelligence
1 3 (25.00%) SQL Server
2 1 (8.33%) SQL Server 2008
General
1 1 (8.33%) Legal
Libraries, Frameworks & Software Standards
1 4 (33.33%) Web Services
2 2 (16.67%) LINQ
Miscellaneous
1 1 (8.33%) Blackberry
1 1 (8.33%) PDA
1 1 (8.33%) CCTV
1 1 (8.33%) Data Protection Act
1 1 (8.33%) Analytical Skills
Operating Systems
1 12 (100.00%) Windows
2 11 (91.67%) Windows Server 2008
3 9 (75.00%) Windows Server 2012
4 6 (50.00%) Windows Server 2003
5 3 (25.00%) UNIX
5 3 (25.00%) Windows XP
6 2 (16.67%) Windows 2000
7 1 (8.33%) Windows 7
Processes & Methodologies
1 8 (66.67%) ITIL
2 5 (41.67%) Change Management
3 3 (25.00%) CRM
4 2 (16.67%) Mentoring
5 1 (8.33%) Data Protection
5 1 (8.33%) Service Management
5 1 (8.33%) Process Management
Programming Languages
1 5 (41.67%) SQL
2 2 (16.67%) VBScript
2 2 (16.67%) VB
Qualifications
1 5 (41.67%) MCSE
1 5 (41.67%) MCSA
1 5 (41.67%) Microsoft Certification
2 1 (8.33%) MCITP
2 1 (8.33%) SC Cleared
2 1 (8.33%) Security Cleared
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 1 (8.33%) QA
System Software
1 8 (66.67%) Active Directory
2 5 (41.67%) VMware Infrastructure
3 4 (33.33%) Hyper-V
4 3 (25.00%) XenApp
5 2 (16.67%) XenServer
5 2 (16.67%) XenDesktop
6 1 (8.33%) vSphere
6 1 (8.33%) Terminal Services
6 1 (8.33%) Citrix Presentation Server
Systems Management
1 5 (41.67%) SCCM
2 4 (33.33%) SCOM
2 4 (33.33%) SCVMM
3 1 (8.33%) Symantec Endpoint Protection
3 1 (8.33%) ARCserve
3 1 (8.33%) WSUS
Vendors
1 9 (75.00%) Microsoft
2 8 (66.67%) Citrix
2 8 (66.67%) VMware
3 4 (33.33%) CommVault
4 1 (8.33%) NetApp
4 1 (8.33%) Symantec
4 1 (8.33%) Primavera
4 1 (8.33%) SolidWorks
4 1 (8.33%) Adobe
4 1 (8.33%) HP
4 1 (8.33%) EMC
4 1 (8.33%) Cisco
4 1 (8.33%) CA