The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 67 70 64
Rank change year-on-year
+3 -6
Permanent jobs requiring a 3rd Line Support 10 1 2
As % of all permanent IT jobs located in Sheffield 1.43% 0.15% 0.36%
As % of the Job Titles category 1.47% 0.15% 0.38%
Number of salaries quoted 6 1 2
Average salary £34,375 £42,500 £27,500
Average salary % change year-on-year
-19.11% +54.54%
UK excluding London average salary £35,000 £33,500 £32,620
% change year-on-year
+4.47% +2.69%
3rd Line Support
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
678 670 522
As % of all permanent IT jobs located in Sheffield 96.86% 97.95% 93.72%
Number of salaries quoted 584 558 491
Average salary £35,000 £35,750 £34,500
Average salary % change year-on-year
-2.09% +3.62%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £48,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Sheffield

3rd Line Support
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Sheffield region.

3rd Line Support Salary Trend in Sheffield

3rd Line Support
Top 30 Related IT Skills in Sheffield

For the 6 months to 29 January 2015, IT jobs across the Sheffield region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 14 (100.00%) Windows
2 13 (92.86%) Microsoft
2 13 (92.86%) Windows Server 2008
3 11 (78.57%) Active Directory
3 11 (78.57%) Citrix
3 11 (78.57%) VMware
4 10 (71.43%) MS Office
5 9 (64.29%) SAN
6 8 (57.14%) Windows Server 2003
6 8 (57.14%) VMware Infrastructure
6 8 (57.14%) Windows Server 2012
7 7 (50.00%) ITIL
7 7 (50.00%) SLA
8 6 (42.86%) UNIX
8 6 (42.86%) MS Exchange
8 6 (42.86%) XenApp
9 5 (35.71%) Hyper-V
9 5 (35.71%) Exchange Server 2007
9 5 (35.71%) SCCM
9 5 (35.71%) SCOM
9 5 (35.71%) MCSE
9 5 (35.71%) MCSA
9 5 (35.71%) MS Excel
9 5 (35.71%) SQL
9 5 (35.71%) SQL Server
9 5 (35.71%) Microsoft Certification
9 5 (35.71%) Change Management
10 4 (28.57%) Clustering
10 4 (28.57%) Symantec
10 4 (28.57%) CommVault

3rd Line Support
Top Related IT Skills in Sheffield by Category

For the 6 months to 29 January 2015, IT jobs across the Sheffield region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (42.86%) MS Exchange
2 5 (35.71%) Exchange Server 2007
3 4 (28.57%) Lync
3 4 (28.57%) Exchange Server 2010
4 2 (14.29%) Exchange Server 2003
Applications
1 10 (71.43%) MS Office
2 5 (35.71%) MS Excel
3 1 (7.14%) MS Project
3 1 (7.14%) MS Visio
3 1 (7.14%) MS PowerPoint
3 1 (7.14%) AutoCAD
3 1 (7.14%) Acrobat
Business Applications
1 3 (21.43%) Dynamics CRM
2 1 (7.14%) Dynamics NAV
Cloud Services
1 4 (28.57%) Office 365
Communications & Networking
1 9 (64.29%) SAN
2 4 (28.57%) VPN
2 4 (28.57%) DNS
3 3 (21.43%) NAS
3 3 (21.43%) TCP/IP
4 2 (14.29%) Firewall
5 1 (7.14%) Structured Cabling
5 1 (7.14%) Cisco ASA
5 1 (7.14%) LAN
5 1 (7.14%) PBX
5 1 (7.14%) WAN
5 1 (7.14%) DHCP
5 1 (7.14%) Wireless
5 1 (7.14%) IPsec
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 4 (28.57%) SQL Server 2008
3 3 (21.43%) SQL Server 2005
General
1 1 (7.14%) Legal
Libraries, Frameworks & Software Standards
1 4 (28.57%) Web Services
2 2 (14.29%) LINQ
3 1 (7.14%) Application Packaging
Miscellaneous
1 4 (28.57%) Clustering
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Data Protection Act
2 1 (7.14%) CCTV
Operating Systems
1 14 (100.00%) Windows
2 13 (92.86%) Windows Server 2008
3 8 (57.14%) Windows Server 2003
3 8 (57.14%) Windows Server 2012
4 6 (42.86%) UNIX
5 3 (21.43%) Windows XP
5 3 (21.43%) Linux
6 2 (14.29%) Windows 2000
7 1 (7.14%) Windows 7
Processes & Methodologies
1 7 (50.00%) ITIL
2 5 (35.71%) Change Management
3 3 (21.43%) Change Control
3 3 (21.43%) CRM
4 2 (14.29%) Mentoring
5 1 (7.14%) High Availability
5 1 (7.14%) Data Protection
5 1 (7.14%) Process Management
Programming Languages
1 5 (35.71%) SQL
2 2 (14.29%) VBScript
2 2 (14.29%) VB
Qualifications
1 5 (35.71%) MCSE
1 5 (35.71%) MCSA
1 5 (35.71%) Microsoft Certification
2 1 (7.14%) SC Cleared
2 1 (7.14%) Security Cleared
2 1 (7.14%) CCNA
2 1 (7.14%) Cisco Certification
2 1 (7.14%) MCITP
Quality Assurance & Compliance
1 7 (50.00%) SLA
2 1 (7.14%) QA
System Software
1 11 (78.57%) Active Directory
2 8 (57.14%) VMware Infrastructure
3 6 (42.86%) XenApp
4 5 (35.71%) Hyper-V
5 3 (21.43%) XenDesktop
6 2 (14.29%) XenServer
7 1 (7.14%) Citrix Presentation Server
7 1 (7.14%) Terminal Services
Systems Management
1 5 (35.71%) SCCM
1 5 (35.71%) SCOM
2 4 (28.57%) SCVMM
3 3 (21.43%) Opsview
3 3 (21.43%) Norton AntiVirus
4 1 (7.14%) Symantec Endpoint Protection
4 1 (7.14%) WSUS
4 1 (7.14%) ARCserve
Vendors
1 13 (92.86%) Microsoft
2 11 (78.57%) Citrix
2 11 (78.57%) VMware
3 4 (28.57%) Symantec
3 4 (28.57%) CommVault
4 3 (21.43%) CheckPoint
4 3 (21.43%) Kaspersky
4 3 (21.43%) NetApp
5 1 (7.14%) Cisco
5 1 (7.14%) IBM
5 1 (7.14%) Adobe
5 1 (7.14%) HP
5 1 (7.14%) Dell
5 1 (7.14%) EMC
5 1 (7.14%) SolidWorks
5 1 (7.14%) Primavera
5 1 (7.14%) CA