The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 73 - 66
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support Analyst 2 0 3
As % of all permanent IT jobs located in Sheffield 0.27% - 0.50%
As % of the Job Titles category 0.29% - 0.52%
Number of salaries quoted 1 0 3
Average salary £30,000 - £19,000
UK excluding London average salary £28,500 £30,500 £28,250
% change year-on-year
-6.55% +7.96%
Technical Support Analyst
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
700 533 577
As % of all permanent IT jobs located in Sheffield 95.89% 96.04% 96.97%
Number of salaries quoted 584 464 497
Average salary £35,500 £35,000 £33,000
Average salary % change year-on-year
+1.42% +6.06%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Sheffield

Technical Support Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Sheffield region.

Technical Support Analyst Salary Trend in Sheffield

Technical Support Analyst
Top 19 Related IT Skills in Sheffield

For the 6 months to 27 August 2014, IT jobs across the Sheffield region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 2 (66.67%) MS Office
1 2 (66.67%) ITIL
1 2 (66.67%) SLA
1 2 (66.67%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) ITIL Certification
2 1 (33.33%) Thin Client
2 1 (33.33%) UNIX
2 1 (33.33%) Windows
2 1 (33.33%) Apache
2 1 (33.33%) MS Excel
2 1 (33.33%) PDA
2 1 (33.33%) Fat Client
2 1 (33.33%) SCCM
2 1 (33.33%) Windows 7
2 1 (33.33%) Root Cause Analysis
2 1 (33.33%) Service Management
2 1 (33.33%) Legal
2 1 (33.33%) SQL

Technical Support Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 27 August 2014, IT jobs across the Sheffield region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Apache
Applications
1 2 (66.67%) MS Office
2 1 (33.33%) MS Excel
General
1 1 (33.33%) Legal
Miscellaneous
1 1 (33.33%) Thin Client
1 1 (33.33%) PDA
1 1 (33.33%) Fat Client
Operating Systems
1 1 (33.33%) UNIX
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) Service Management
2 1 (33.33%) Root Cause Analysis
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 1 (33.33%) Active Directory
Systems Management
1 1 (33.33%) SCCM
Vendors
1 2 (66.67%) Microsoft