The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - - 34
Permanent jobs citing Customer Engagement 0 0 2
As % of all permanent IT jobs located in Shropshire - - 0.91%
As % of the Processes & Methodologies category - - 1.25%
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -
Customer Engagement
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Permanent IT job ads with a match in the
Processes & Methodologies category
180 91 160
As % of all permanent IT jobs located in Shropshire 77.92% 81.25% 72.73%
Number of salaries quoted 146 75 75
Average salary £40,000 £42,000 £40,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £22,500 £31,000 £25,000
10% offered a salary of more than £59,500 £60,000 £50,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Shropshire

Customer Engagement
Top 5 Related IT Skills in Shropshire

For the 6 months to 6 May 2015, IT jobs across the Shropshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Stakeholder Management

Customer Engagement
Top Related IT Skills in Shropshire by Category

For the 6 months to 6 May 2015, IT jobs across the Shropshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Services Delivery Manager
1 1 (100.00%) Service Manager
1 1 (100.00%) Delivery Manager
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Stakeholder Management
Quality Assurance & Compliance
1 1 (100.00%) SLA