The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 30 - -
Rank change year-on-year
- 0
Permanent jobs citing Customer Engagement 1 0 0
As % of all permanent IT jobs located in Shropshire 0.74% - -
As % of the Processes & Methodologies category 1.11% - -
Number of salaries quoted 1 0 0
Average salary £53,500 - -
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Customer Engagement
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Shropshire region.

Processes & Methodologies Category
Shropshire
Permanent IT job ads with a match in the
Processes & Methodologies category
90 108 74
As % of all permanent IT jobs located in Shropshire 66.67% 74.48% 63.79%
Number of salaries quoted 62 56 58
Average salary £35,000 £29,000 £38,500
Average salary % change year-on-year
+20.68% -24.67%
90% offered a salary of more than £27,700 £21,000 £26,000
10% offered a salary of more than £62,000 £82,500 £47,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Shropshire

Customer Engagement
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Shropshire region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford - 1 £53,500 -
Customer Engagement
West Midlands

Customer Engagement
Top 5 Related IT Skills in Shropshire

For the 6 months to 17 December 2014, IT jobs across the Shropshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Stakeholder Management

Customer Engagement
Top Related IT Skills in Shropshire by Category

For the 6 months to 17 December 2014, IT jobs across the Shropshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Services Delivery Manager
1 1 (100.00%) Service Manager
1 1 (100.00%) Delivery Manager
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Stakeholder Management
Quality Assurance & Compliance
1 1 (100.00%) SLA