The first table below looks at the demand for ITSM skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Shropshire region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 35 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 2 0 0
As % of all permanent IT jobs located in Shropshire 0.873% - -
As % of the Processes & Methodologies category 1.370% - -
Number of salaries quoted 2 0 0
Average salary £60,000 - -
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
All Processes & Methodologies
Shropshire
Permanent IT job ads with a match in the
Processes & Methodologies category
146 103 100
As % of all permanent IT jobs located in Shropshire 63.76% 62.80% 68.03%
Number of salaries quoted 64 66 93
Average salary £40,000 £32,500 £36,000
Average salary % change year-on-year
+23.07% -9.72%
90% offered a salary of more than £25,000 £21,000 £23,650
10% offered a salary of more than £60,000 £45,000 £45,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
West Midlands

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Shropshire ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Shropshire region.

Shropshire ITSM Salary Trend

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Shropshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Telford - 2 £60,000 -
ITSM
West Midlands

ITSM
Top 15 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Shropshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 3 (100.00%) ITIL Certification
1 3 (100.00%) Configuration Management
1 3 (100.00%) Project Management
1 3 (100.00%) Service Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) ITIL
1 3 (100.00%) PRINCE2
1 3 (100.00%) Automotive
1 3 (100.00%) Root Cause Analysis
2 2 (66.67%) Capacity Management
2 2 (66.67%) Incident Management
2 2 (66.67%) Problem Management
2 2 (66.67%) SLA
2 2 (66.67%) Change Management
3 1 (33.33%) Manufacturing

ITSM
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Shropshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 3 (100.00%) Automotive
2 1 (33.33%) Manufacturing
Job Titles
1 3 (100.00%) Services Delivery Manager
1 3 (100.00%) Service Manager
1 3 (100.00%) Delivery Manager
2 2 (66.67%) IT Services Delivery Manager
2 2 (66.67%) IT Services Manager
Processes & Methodologies
1 3 (100.00%) Configuration Management
1 3 (100.00%) Project Management
1 3 (100.00%) Service Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) ITIL
1 3 (100.00%) PRINCE2
1 3 (100.00%) Root Cause Analysis
2 2 (66.67%) Capacity Management
2 2 (66.67%) Incident Management
2 2 (66.67%) Problem Management
2 2 (66.67%) Change Management
Qualifications
1 3 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (66.67%) SLA