The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Shropshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 32 21 29
Rank change year-on-year
-11 +8
Permanent jobs requiring a Support Analyst 3 11 2
As % of all permanent IT jobs located in Shropshire 1.339% 7.190% 1.235%
As % of the Job Titles category 1.339% 7.534% 1.290%
Number of salaries quoted 2 11 2
Average salary £19,750 £21,500 £22,875
Average salary % change year-on-year
-8.13% -6.01%
90% offered a salary of more than £18,350 £17,000 £17,975
10% offered a salary of more than £21,150 £32,500 £27,775
UK excluding London average salary £27,500 £29,500 £27,500
% change year-on-year
-6.77% +7.27%
All Job Titles
Shropshire
Permanent IT job ads with a match in the
Job Titles category
224 146 155
As % of all permanent IT jobs located in Shropshire 100.00% 95.42% 95.68%
Number of salaries quoted 102 106 146
Average salary £32,500 £32,500 £35,000
Average salary % change year-on-year
- -7.14%
90% offered a salary of more than £19,000 £21,000 £16,750
10% offered a salary of more than £50,000 £60,000 £40,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Shropshire region as a proportion of the total demand within the Job Titles category.

Shropshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Shropshire region.

Shropshire Support Analyst Salary Trend

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Shropshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Telford -15 3 £19,750 -21.00%
Support Analyst
West Midlands

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Shropshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 5 (71.43%) Active Directory
1 5 (71.43%) Windows
2 4 (57.14%) Microsoft
3 3 (42.86%) Cisco
3 3 (42.86%) MS Excel
4 2 (28.57%) MS Exchange
4 2 (28.57%) VoIP
4 2 (28.57%) IBM
4 2 (28.57%) Lotus Notes
4 2 (28.57%) VMware
4 2 (28.57%) Kaspersky
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Lotus
4 2 (28.57%) Apple
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) iSeries
4 2 (28.57%) Mac OS
5 1 (14.29%) Hyper-V
5 1 (14.29%) Windows 7
5 1 (14.29%) Root Cause Analysis
5 1 (14.29%) Firewall
5 1 (14.29%) Finance
5 1 (14.29%) Remedy
5 1 (14.29%) McAfee
5 1 (14.29%) CheckPoint
5 1 (14.29%) HP
5 1 (14.29%) Citrix
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) Billing
5 1 (14.29%) MCDST

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Shropshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (14.29%) ASP
1 1 (14.29%) COM
Application Platforms
1 2 (28.57%) Lotus Notes
1 2 (28.57%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
Applications
1 3 (42.86%) MS Excel
2 1 (14.29%) Spreadsheet
Communications & Networking
1 2 (28.57%) VoIP
2 1 (14.29%) DHCP
2 1 (14.29%) HTTP
2 1 (14.29%) TCP/IP
2 1 (14.29%) DNS
2 1 (14.29%) HTTPS
2 1 (14.29%) Firewall
General
1 1 (14.29%) Finance
1 1 (14.29%) Billing
Miscellaneous
1 2 (28.57%) iSeries
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Windows Server 2003
2 2 (28.57%) Windows Server 2008
2 2 (28.57%) Mac OS
3 1 (14.29%) Windows 7
Processes & Methodologies
1 1 (14.29%) ITIL
1 1 (14.29%) Incident Management
1 1 (14.29%) Performance Management
1 1 (14.29%) Root Cause Analysis
Programming Languages
1 1 (14.29%) C
Qualifications
1 1 (14.29%) MCP
1 1 (14.29%) MCSE
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) MCDST
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) Hyper-V
Vendors
1 4 (57.14%) Microsoft
2 3 (42.86%) Cisco
3 2 (28.57%) IBM
3 2 (28.57%) Lotus
3 2 (28.57%) Apple
3 2 (28.57%) VMware
3 2 (28.57%) Kaspersky
4 1 (14.29%) Fujitsu
4 1 (14.29%) CheckPoint
4 1 (14.29%) Remedy
4 1 (14.29%) McAfee
4 1 (14.29%) HP
4 1 (14.29%) Citrix