The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 24 18 32
Rank change year-on-year
-6 +14
Permanent jobs requiring a Support Analyst 7 5 1
As % of all permanent IT jobs located in Shropshire 5.88% 6.17% 0.54%
As % of the Job Titles category 5.93% 6.17% 0.56%
Number of salaries quoted 6 5 1
Average salary £23,750 £18,000 £17,000
Average salary % change year-on-year
+31.94% +5.88%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Shropshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Shropshire
Permanent IT job ads with a match in the
Job Titles category
118 81 179
As % of all permanent IT jobs located in Shropshire 99.16% 100.00% 97.28%
Number of salaries quoted 86 58 131
Average salary £35,000 £35,000 £29,000
Average salary % change year-on-year
- +20.68%
90% offered a salary of more than £21,750 £18,000 £18,500
10% offered a salary of more than £46,250 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Shropshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Shropshire

Support Analyst
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Shropshire region.

Support Analyst Salary Trend in Shropshire

Support Analyst
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Shropshire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -8 7 £23,750 +31.94%
Support Analyst
West Midlands

Support Analyst
Top 30 Related IT Skills in Shropshire

For the 6 months to 21 August 2014, IT jobs across the Shropshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 12 (92.31%) Windows
1 12 (92.31%) Active Directory
2 8 (61.54%) Citrix
3 7 (53.85%) Microsoft
4 6 (46.15%) SLA
5 5 (38.46%) Sage
5 5 (38.46%) Cloud Computing
6 3 (23.08%) SQL Server
6 3 (23.08%) IIS
6 3 (23.08%) ITIL
6 3 (23.08%) Tomcat
6 3 (23.08%) MS Exchange
6 3 (23.08%) IPv4
6 3 (23.08%) CheckPoint
6 3 (23.08%) Firewall
6 3 (23.08%) SQL Server 2008
6 3 (23.08%) Hyper-V
6 3 (23.08%) Microsoft Azure
6 3 (23.08%) Office 365
7 2 (15.38%) SQL
7 2 (15.38%) Windows NT
7 2 (15.38%) TCP/IP
7 2 (15.38%) Citrix Certification
7 2 (15.38%) Microsoft Certification
7 2 (15.38%) Windows Server 2003
7 2 (15.38%) VMware
7 2 (15.38%) Exchange Server 2003
7 2 (15.38%) Windows Server 2008
7 2 (15.38%) Windows 2000 Server
7 2 (15.38%) XenServer

Support Analyst
Top Related IT Skills in Shropshire by Category

For the 6 months to 21 August 2014, IT jobs across the Shropshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) IIS
1 3 (23.08%) Tomcat
1 3 (23.08%) MS Exchange
2 2 (15.38%) Exchange Server 2003
Applications
1 1 (7.69%) MS Excel
Cloud Services
1 5 (38.46%) Cloud Computing
2 3 (23.08%) Microsoft Azure
2 3 (23.08%) Office 365
Communications & Networking
1 3 (23.08%) IPv4
1 3 (23.08%) Firewall
2 2 (15.38%) TCP/IP
Database & Business Intelligence
1 3 (23.08%) SQL Server
1 3 (23.08%) SQL Server 2008
Operating Systems
1 12 (92.31%) Windows
2 2 (15.38%) Windows NT
2 2 (15.38%) Windows Server 2003
2 2 (15.38%) Windows Server 2008
2 2 (15.38%) Windows 2000 Server
Processes & Methodologies
1 3 (23.08%) ITIL
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 2 (15.38%) Citrix Certification
1 2 (15.38%) Microsoft Certification
Quality Assurance & Compliance
1 6 (46.15%) SLA
System Software
1 12 (92.31%) Active Directory
2 3 (23.08%) Hyper-V
3 2 (15.38%) XenServer
Vendors
1 8 (61.54%) Citrix
2 7 (53.85%) Microsoft
3 5 (38.46%) Sage
4 3 (23.08%) CheckPoint
5 2 (15.38%) VMware