The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 30 27 -
Rank change year-on-year
-3 -
Permanent jobs requiring a Technical Support 2 1 0
As % of all permanent IT jobs located in Shropshire 1.34% 0.70% -
As % of the Job Titles category 1.41% 0.79% -
Number of salaries quoted 2 1 0
Average salary £36,750 £21,976 -
Average salary % change year-on-year
+67.22% -
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Shropshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Shropshire
Permanent IT job ads with a match in the
Job Titles category
142 126 114
As % of all permanent IT jobs located in Shropshire 95.30% 88.11% 99.13%
Number of salaries quoted 107 83 82
Average salary £32,500 £30,000 £32,500
Average salary % change year-on-year
+8.33% -7.69%
90% offered a salary of more than £25,000 £20,000 £28,850
10% offered a salary of more than £50,000 £44,000 £47,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Shropshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Shropshire

Technical Support
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Shropshire region.

Technical Support Salary Trend in Shropshire

Technical Support
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Shropshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -2 2 £36,750 +67.22%
Technical Support
West Midlands

Technical Support
Top 29 Related IT Skills in Shropshire

For the 6 months to 24 December 2014, IT jobs across the Shropshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) DNS
1 3 (100.00%) Active Directory
1 3 (100.00%) SAN
1 3 (100.00%) VMware
1 3 (100.00%) NAS
2 2 (66.67%) SQL Server
2 2 (66.67%) MS Exchange
2 2 (66.67%) TCP/IP
2 2 (66.67%) Citrix
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Clustering
2 2 (66.67%) Windows Server 2008
3 1 (33.33%) Linux
3 1 (33.33%) MCSE
3 1 (33.33%) MCSA
3 1 (33.33%) DHCP
3 1 (33.33%) VPN
3 1 (33.33%) Microsoft
3 1 (33.33%) CCA
3 1 (33.33%) Citrix Certification
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) SQL Server 2000
3 1 (33.33%) DDNS
3 1 (33.33%) Firewall
3 1 (33.33%) SQL Server 2005
3 1 (33.33%) SQL Server 2008
3 1 (33.33%) XenServer
3 1 (33.33%) Exchange Server 2010

Technical Support
Top Related IT Skills in Shropshire by Category

For the 6 months to 24 December 2014, IT jobs across the Shropshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Exchange Server 2010
Communications & Networking
1 3 (100.00%) DNS
1 3 (100.00%) SAN
1 3 (100.00%) NAS
2 2 (66.67%) TCP/IP
3 1 (33.33%) VPN
3 1 (33.33%) DHCP
3 1 (33.33%) DDNS
3 1 (33.33%) Firewall
Database & Business Intelligence
1 2 (66.67%) SQL Server
2 1 (33.33%) SQL Server 2000
2 1 (33.33%) SQL Server 2005
2 1 (33.33%) SQL Server 2008
Miscellaneous
1 2 (66.67%) Clustering
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
3 1 (33.33%) Linux
Qualifications
1 1 (33.33%) MCSE
1 1 (33.33%) MCSA
1 1 (33.33%) CCA
1 1 (33.33%) Citrix Certification
1 1 (33.33%) Microsoft Certification
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) XenServer
Vendors
1 3 (100.00%) VMware
2 2 (66.67%) Citrix
3 1 (33.33%) Microsoft