The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 21 20 31
Rank change year-on-year
-1 +11
Permanent jobs requiring a Technical Support 1 1 1
As % of all permanent IT jobs located in Shropshire 0.97% 1.15% 0.62%
As % of the Job Titles category 1.00% 1.19% 0.64%
Number of salaries quoted 1 0 1
Average salary £45,000 - £37,500
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Shropshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Shropshire
Permanent IT job ads with a match in the
Job Titles category
100 84 157
As % of all permanent IT jobs located in Shropshire 97.09% 96.55% 97.52%
Number of salaries quoted 64 55 103
Average salary £35,500 £34,000 £29,500
Average salary % change year-on-year
+4.41% +15.25%
90% offered a salary of more than £22,550 £18,000 £18,500
10% offered a salary of more than £47,250 £42,500 £46,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Shropshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Shropshire

Technical Support
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Shropshire region.

Technical Support Salary Trend in Shropshire

Technical Support
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Shropshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -6 1 £45,000 -
Technical Support
West Midlands

Technical Support
Top 30 Related IT Skills in Shropshire

For the 6 months to 19 September 2014, IT jobs across the Shropshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (100.00%) Windows
2 7 (87.50%) Active Directory
3 4 (50.00%) Citrix
3 4 (50.00%) TCP/IP
3 4 (50.00%) VMware
3 4 (50.00%) XenServer
4 3 (37.50%) Microsoft Azure
4 3 (37.50%) Office 365
4 3 (37.50%) SQL Server 2008
4 3 (37.50%) Windows 2000 Server
4 3 (37.50%) Hyper-V
4 3 (37.50%) Firewall
4 3 (37.50%) SQL Server
4 3 (37.50%) IIS
4 3 (37.50%) Tomcat
4 3 (37.50%) Windows NT
4 3 (37.50%) Microsoft
4 3 (37.50%) IPv4
4 3 (37.50%) Terminal Services
4 3 (37.50%) CheckPoint
5 1 (12.50%) Windows Server 2003
5 1 (12.50%) SAN
5 1 (12.50%) MS Exchange
5 1 (12.50%) DNS
5 1 (12.50%) Clustering
5 1 (12.50%) NAS
5 1 (12.50%) Exchange Server 2003
5 1 (12.50%) Exchange Server 2007
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) Windows Server 2012

Technical Support
Top Related IT Skills in Shropshire by Category

For the 6 months to 19 September 2014, IT jobs across the Shropshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IIS
1 3 (37.50%) Tomcat
2 1 (12.50%) MS Exchange
2 1 (12.50%) Exchange Server 2003
2 1 (12.50%) Exchange Server 2007
2 1 (12.50%) Exchange Server 2010
Cloud Services
1 3 (37.50%) Microsoft Azure
1 3 (37.50%) Office 365
Communications & Networking
1 4 (50.00%) TCP/IP
2 3 (37.50%) IPv4
2 3 (37.50%) Firewall
3 1 (12.50%) NAS
3 1 (12.50%) SAN
3 1 (12.50%) DNS
Database & Business Intelligence
1 3 (37.50%) SQL Server
1 3 (37.50%) SQL Server 2008
Miscellaneous
1 1 (12.50%) Clustering
Operating Systems
1 8 (100.00%) Windows
2 3 (37.50%) Windows NT
2 3 (37.50%) Windows 2000 Server
3 1 (12.50%) Windows Server 2012
3 1 (12.50%) Windows Server 2003
3 1 (12.50%) Windows Server 2008
System Software
1 7 (87.50%) Active Directory
2 4 (50.00%) XenServer
3 3 (37.50%) Terminal Services
3 3 (37.50%) Hyper-V
Vendors
1 4 (50.00%) Citrix
1 4 (50.00%) VMware
2 3 (37.50%) Microsoft
2 3 (37.50%) CheckPoint