The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Shropshire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 23 26 34
Rank change year-on-year
+3 +8
Permanent jobs requiring a Technical Support 4 2 1
As % of all permanent IT jobs located in Shropshire 3.45% 1.47% 0.52%
As % of the Job Titles category 3.48% 1.47% 0.55%
Number of salaries quoted 4 2 1
Average salary £29,000 £33,750 £37,500
Average salary % change year-on-year
-14.07% -10.00%
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Shropshire
Permanent IT job ads with a match in the
Job Titles category
115 136 183
As % of all permanent IT jobs located in Shropshire 99.14% 100.00% 95.31%
Number of salaries quoted 89 74 138
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £20,500 £18,000 £18,500
10% offered a salary of more than £42,500 £42,100 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
West Midlands

Technical Support
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Shropshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Shropshire

Technical Support
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Shropshire region.

Technical Support Salary Trend in Shropshire

Technical Support
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Shropshire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford - 4 £29,000 -
Technical Support
West Midlands

Technical Support
Top 27 Related IT Skills in Shropshire

For the 6 months to 25 July 2014, IT jobs across the Shropshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) Active Directory
3 4 (57.14%) Citrix
4 3 (42.86%) Terminal Services
4 3 (42.86%) CheckPoint
4 3 (42.86%) Tomcat
4 3 (42.86%) Windows NT
4 3 (42.86%) SQL Server
4 3 (42.86%) IIS
4 3 (42.86%) TCP/IP
4 3 (42.86%) Microsoft
4 3 (42.86%) IPv4
4 3 (42.86%) SQL Server 2008
4 3 (42.86%) Windows 2000 Server
4 3 (42.86%) Hyper-V
4 3 (42.86%) XenServer
4 3 (42.86%) Microsoft Azure
4 3 (42.86%) Firewall
4 3 (42.86%) VMware
4 3 (42.86%) Office 365
5 1 (14.29%) Windows Server 2012
5 1 (14.29%) Exchange Server 2010
5 1 (14.29%) Exchange Server 2003
5 1 (14.29%) Exchange Server 2007
5 1 (14.29%) Windows Server 2008
5 1 (14.29%) MS Exchange
5 1 (14.29%) Windows Server 2003

Technical Support
Top Related IT Skills in Shropshire by Category

For the 6 months to 25 July 2014, IT jobs across the Shropshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) IIS
1 3 (42.86%) Tomcat
2 1 (14.29%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Exchange Server 2010
Cloud Services
1 3 (42.86%) Microsoft Azure
1 3 (42.86%) Office 365
Communications & Networking
1 3 (42.86%) TCP/IP
1 3 (42.86%) IPv4
1 3 (42.86%) Firewall
Database & Business Intelligence
1 3 (42.86%) SQL Server
1 3 (42.86%) SQL Server 2008
Operating Systems
1 7 (100.00%) Windows
2 3 (42.86%) Windows NT
2 3 (42.86%) Windows 2000 Server
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
System Software
1 6 (85.71%) Active Directory
2 3 (42.86%) Terminal Services
2 3 (42.86%) Hyper-V
2 3 (42.86%) XenServer
Vendors
1 4 (57.14%) Citrix
2 3 (42.86%) CheckPoint
2 3 (42.86%) VMware
2 3 (42.86%) Microsoft