The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Slough region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
First Line Support
Rank - 68 53
Permanent jobs requiring a 1st Line Support 0 1 3
As % of all permanent IT jobs located in Slough - 0.147% 0.610%
As % of the Job Titles category - 0.161% 0.677%
Number of salaries quoted 0 1 3
Average salary - £20,500 £18,000
Average salary % change year-on-year
- +13.88%
UK excluding London average salary £19,500 £19,500 £20,000
% change year-on-year
- -2.50%
All Job Titles
Slough
Permanent IT job ads with a match in the
Job Titles category
641 621 443
As % of all permanent IT jobs located in Slough 95.39% 91.59% 90.04%
Number of salaries quoted 543 483 357
Average salary £50,000 £45,000 £40,000
Average salary % change year-on-year
+11.11% +12.50%
90% offered a salary of more than £30,000 £32,000 £30,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
Berkshire

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the Slough region as a proportion of the total demand within the Job Titles category.

Slough 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Slough region.

Slough 1st Line Support Salary Trend

1st Line Support
Top 26 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Slough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 2 (50.00%) Windows
1 2 (50.00%) MS Excel
1 2 (50.00%) Windows XP
1 2 (50.00%) Windows Server 2008
2 1 (25.00%) Finance
2 1 (25.00%) VMware
2 1 (25.00%) Lync
2 1 (25.00%) Exchange Server 2010
2 1 (25.00%) Dynamics CRM
2 1 (25.00%) Windows Vista
2 1 (25.00%) Load Balancing
2 1 (25.00%) Exchange Server 2007
2 1 (25.00%) Network Security
2 1 (25.00%) VMware Infrastructure
2 1 (25.00%) MS Exchange
2 1 (25.00%) SLA
2 1 (25.00%) Microsoft
2 1 (25.00%) Active Directory
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) CRM
2 1 (25.00%) MCSE
2 1 (25.00%) MS Office
2 1 (25.00%) ITIL
2 1 (25.00%) MCP
2 1 (25.00%) HNC

1st Line Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Slough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) Lync
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) MS Exchange
Applications
1 2 (50.00%) MS Excel
2 1 (25.00%) MS Office
Business Applications
1 1 (25.00%) Dynamics CRM
Communications & Networking
1 1 (25.00%) Network Security
General
1 1 (25.00%) Finance
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows XP
1 2 (50.00%) Windows Server 2008
2 1 (25.00%) Windows Vista
2 1 (25.00%) Windows Server 2003
Processes & Methodologies
1 1 (25.00%) Load Balancing
1 1 (25.00%) CRM
1 1 (25.00%) ITIL
Qualifications
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCSE
1 1 (25.00%) MCP
1 1 (25.00%) HNC
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) VMware Infrastructure
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) VMware
1 1 (25.00%) Microsoft