The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 69 - 68
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 2 0 4
As % of all permanent IT jobs located in Slough 0.31% - 0.65%
As % of the Job Titles category 0.32% - 0.66%
Number of salaries quoted 1 0 4
Average salary £40,000 - £20,000
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
625 598 606
As % of all permanent IT jobs located in Slough 96.60% 94.92% 99.18%
Number of salaries quoted 537 483 525
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £29,000 £26,500
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Slough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Slough

Service Desk Analyst
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Slough region.

Service Desk Analyst Salary Trend in Slough

Service Desk Analyst
Top 30 Related IT Skills in Slough

For the 6 months to 9 February 2016, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 8 (72.73%) Windows
2 7 (63.64%) ITIL
2 7 (63.64%) Windows 7
3 5 (45.45%) MS Excel
3 5 (45.45%) MS Office
3 5 (45.45%) Microsoft
3 5 (45.45%) Citrix
4 4 (36.36%) Windows 8
5 3 (27.27%) SCCM
5 3 (27.27%) MS PowerPoint
5 3 (27.27%) Active Directory
5 3 (27.27%) LAN
5 3 (27.27%) WAN
5 3 (27.27%) MCP
5 3 (27.27%) SharePoint
6 2 (18.18%) MCSE
6 2 (18.18%) MCSA
6 2 (18.18%) Cisco
6 2 (18.18%) MCTS
6 2 (18.18%) MOS
6 2 (18.18%) BT
6 2 (18.18%) TOWER Software
6 2 (18.18%) VMware
6 2 (18.18%) Microsoft Certification
6 2 (18.18%) Service Management
6 2 (18.18%) Service Delivery
6 2 (18.18%) Windows Server
6 2 (18.18%) Office 365
6 2 (18.18%) Skype for Business
6 2 (18.18%) MCITP

Service Desk Analyst
Top Related IT Skills in Slough by Category

For the 6 months to 9 February 2016, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) SharePoint
2 2 (18.18%) Skype for Business
3 1 (9.09%) SAS
Applications
1 5 (45.45%) MS Excel
1 5 (45.45%) MS Office
2 3 (27.27%) MS PowerPoint
3 1 (9.09%) MS Visio
Business Applications
1 1 (9.09%) Dynamics CRM
Cloud Services
1 2 (18.18%) Office 365
Communications & Networking
1 3 (27.27%) LAN
1 3 (27.27%) WAN
2 1 (9.09%) Remote Desktop
2 1 (9.09%) WebEx
General
1 1 (9.09%) Back Office
Miscellaneous
1 1 (9.09%) Analytical Skills
Operating Systems
1 8 (72.73%) Windows
2 7 (63.64%) Windows 7
3 4 (36.36%) Windows 8
4 2 (18.18%) Windows Server
5 1 (9.09%) Windows XP
Processes & Methodologies
1 7 (63.64%) ITIL
2 2 (18.18%) Incident Management
2 2 (18.18%) Service Delivery
2 2 (18.18%) Service Management
3 1 (9.09%) CRM
3 1 (9.09%) Software Deployment
Qualifications
1 3 (27.27%) MCP
2 2 (18.18%) MCITP
2 2 (18.18%) MCSA
2 2 (18.18%) MCSE
2 2 (18.18%) MCTS
2 2 (18.18%) Microsoft Certification
2 2 (18.18%) MOS
3 1 (9.09%) ITIL Certification
3 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 3 (27.27%) Active Directory
Systems Management
1 3 (27.27%) SCCM
Vendors
1 5 (45.45%) Citrix
1 5 (45.45%) Microsoft
2 2 (18.18%) BT
2 2 (18.18%) Cisco
2 2 (18.18%) TOWER Software
2 2 (18.18%) VMware
3 1 (9.09%) Tableau