The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Slough region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 71 66 -
Rank change year-on-year
-5 -
Permanent jobs requiring a Service Desk Analyst 1 4 0
As % of all permanent IT jobs located in Slough 0.146% 0.601% -
As % of the Job Titles category 0.154% 0.656% -
Number of salaries quoted 1 4 0
Average salary £22,500 £34,500 -
Average salary % change year-on-year
-34.78% -
UK excluding London average salary £21,000 £21,500 £21,000
% change year-on-year
-2.32% +2.38%
All Job Titles
Slough
Permanent IT job ads with a match in the
Job Titles category
651 610 427
As % of all permanent IT jobs located in Slough 95.18% 91.59% 89.52%
Number of salaries quoted 551 475 339
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Analyst
Berkshire

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst across the Slough region as a proportion of the total demand within the Job Titles category.

Slough Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Slough region.

Slough Service Desk Analyst Salary Trend

Service Desk Analyst
Top 16 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (100.00%) ITIL
2 3 (60.00%) FMCG
2 3 (60.00%) Service Management
2 3 (60.00%) Service Delivery
3 2 (40.00%) Mitel
3 2 (40.00%) Incident Management
3 2 (40.00%) Problem Management
3 2 (40.00%) Change Management
3 2 (40.00%) Windows
3 2 (40.00%) Windows XP
3 2 (40.00%) VPN
3 2 (40.00%) Active Directory
3 2 (40.00%) ITIL Certification
3 2 (40.00%) Blackberry
3 2 (40.00%) Blackberry Enterprise Server
3 2 (40.00%) Mac OS

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) Blackberry Enterprise Server
Communications & Networking
1 2 (40.00%) VPN
Miscellaneous
1 3 (60.00%) FMCG
2 2 (40.00%) Blackberry
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows XP
1 2 (40.00%) Mac OS
Processes & Methodologies
1 5 (100.00%) ITIL
2 3 (60.00%) Service Management
2 3 (60.00%) Service Delivery
3 2 (40.00%) Change Management
3 2 (40.00%) Incident Management
3 2 (40.00%) Problem Management
Qualifications
1 2 (40.00%) ITIL Certification
System Software
1 2 (40.00%) Active Directory
Vendors
1 2 (40.00%) Mitel