The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 61 66 65
Rank change year-on-year
+5 -1
Permanent jobs requiring a Service Desk Analyst 3 1 4
As % of all permanent IT jobs located in Slough 0.61% 0.16% 0.70%
As % of the Job Titles category 0.64% 0.17% 0.73%
Number of salaries quoted 2 0 4
Average salary £26,000 - £34,000
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
468 594 546
As % of all permanent IT jobs located in Slough 95.51% 96.90% 96.13%
Number of salaries quoted 408 507 498
Average salary £42,500 £47,000 £45,000
Average salary % change year-on-year
-9.57% +4.44%
90% offered a salary of more than £24,000 £27,500 £32,000
10% offered a salary of more than £60,000 £67,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Slough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Slough

Service Desk Analyst
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Slough region.

Service Desk Analyst Salary Trend in Slough

Service Desk Analyst
Top 29 Related IT Skills in Slough

For the 6 months to 23 September 2014, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 4 (100.00%) ITIL
2 3 (75.00%) Time Management
3 2 (50.00%) SCCM
3 2 (50.00%) Service Delivery
3 2 (50.00%) Microsoft
3 2 (50.00%) MS Excel
4 1 (25.00%) Data Warehouse
4 1 (25.00%) Business Intelligence
4 1 (25.00%) SLA
4 1 (25.00%) Cisco
4 1 (25.00%) MCP
4 1 (25.00%) MCSE
4 1 (25.00%) MCSA
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) CheckPoint
4 1 (25.00%) Symantec
4 1 (25.00%) Remedy
4 1 (25.00%) McAfee
4 1 (25.00%) Norton AntiVirus
4 1 (25.00%) Process Management
4 1 (25.00%) Workflow
4 1 (25.00%) Incident Management
4 1 (25.00%) ISO/IEC 27001
4 1 (25.00%) QA
4 1 (25.00%) SCOM
4 1 (25.00%) SaaS
4 1 (25.00%) ITIL V3
4 1 (25.00%) Continuous Improvement
4 1 (25.00%) ITIL Foundation Certificate

Service Desk Analyst
Top Related IT Skills in Slough by Category

For the 6 months to 23 September 2014, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
Cloud Services
1 1 (25.00%) SaaS
Database & Business Intelligence
1 1 (25.00%) Data Warehouse
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Time Management
3 2 (50.00%) Service Delivery
4 1 (25.00%) Workflow
4 1 (25.00%) Incident Management
4 1 (25.00%) Business Intelligence
4 1 (25.00%) Process Management
4 1 (25.00%) ITIL V3
4 1 (25.00%) Continuous Improvement
Qualifications
1 1 (25.00%) MCP
1 1 (25.00%) MCSE
1 1 (25.00%) MCSA
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (25.00%) SLA
1 1 (25.00%) ISO/IEC 27001
1 1 (25.00%) QA
Systems Management
1 2 (50.00%) SCCM
2 1 (25.00%) SCOM
2 1 (25.00%) Norton AntiVirus
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) CheckPoint
2 1 (25.00%) Symantec
2 1 (25.00%) Remedy
2 1 (25.00%) McAfee
2 1 (25.00%) Cisco