The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 57 58 69
Rank change year-on-year
+1 +11
Permanent jobs requiring a Service Desk Analyst 11 1 1
As % of all permanent IT jobs located in Slough 1.78% 0.20% 0.15%
As % of the Job Titles category 1.86% 0.21% 0.16%
Number of salaries quoted 9 1 0
Average salary £24,000 £20,000 -
Average salary % change year-on-year
+20.00% -
UK excluding London average salary £22,000 £21,675 £20,500
% change year-on-year
+1.49% +5.73%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
590 468 626
As % of all permanent IT jobs located in Slough 95.62% 95.71% 95.72%
Number of salaries quoted 481 409 539
Average salary £47,500 £45,000 £47,000
Average salary % change year-on-year
+5.55% -4.25%
90% offered a salary of more than £26,000 £25,500 £22,500
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Slough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Slough

Service Desk Analyst
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Slough region.

Service Desk Analyst Salary Trend in Slough

Service Desk Analyst
Salary Histogram in Slough

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Slough region over the 3 months to 4 August 2015.

Service Desk Analyst Salary Histogram in Slough

Service Desk Analyst
Top 30 Related IT Skills in Slough

For the 6 months to 4 August 2015, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 12 (85.71%) ITIL
1 12 (85.71%) Windows
2 10 (71.43%) Microsoft
2 10 (71.43%) Windows 7
2 10 (71.43%) MS Office
3 9 (64.29%) MS Excel
4 7 (50.00%) Active Directory
5 6 (42.86%) Citrix
5 6 (42.86%) Incident Management
6 5 (35.71%) MS PowerPoint
6 5 (35.71%) SharePoint
6 5 (35.71%) Windows 8
6 5 (35.71%) SCCM
6 5 (35.71%) Service Management
6 5 (35.71%) MCP
6 5 (35.71%) LAN
6 5 (35.71%) WAN
7 4 (28.57%) SLA
7 4 (28.57%) Service Delivery
7 4 (28.57%) Software Deployment
8 3 (21.43%) Lync
8 3 (21.43%) Office 365
8 3 (21.43%) BT
8 3 (21.43%) Cisco
8 3 (21.43%) WebEx
9 2 (14.29%) CRM
9 2 (14.29%) ITSM
9 2 (14.29%) Back Office
9 2 (14.29%) MS Visio
9 2 (14.29%) Dynamics CRM

Service Desk Analyst
Top Related IT Skills in Slough by Category

For the 6 months to 4 August 2015, IT jobs across the Slough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) SharePoint
2 3 (21.43%) Lync
Applications
1 10 (71.43%) MS Office
2 9 (64.29%) MS Excel
3 5 (35.71%) MS PowerPoint
4 2 (14.29%) MS Visio
Business Applications
1 2 (14.29%) Dynamics CRM
Cloud Services
1 3 (21.43%) Office 365
Communications & Networking
1 5 (35.71%) LAN
1 5 (35.71%) WAN
2 3 (21.43%) WebEx
General
1 2 (14.29%) Back Office
Operating Systems
1 12 (85.71%) Windows
2 10 (71.43%) Windows 7
3 5 (35.71%) Windows 8
Processes & Methodologies
1 12 (85.71%) ITIL
2 6 (42.86%) Incident Management
3 5 (35.71%) Service Management
4 4 (28.57%) Service Delivery
4 4 (28.57%) Software Deployment
5 2 (14.29%) ITSM
5 2 (14.29%) CRM
6 1 (7.14%) Time Management
Qualifications
1 5 (35.71%) MCP
2 2 (14.29%) ITIL Foundation Certificate
3 1 (7.14%) ITIL Certification
3 1 (7.14%) Degree
Quality Assurance & Compliance
1 4 (28.57%) SLA
System Software
1 7 (50.00%) Active Directory
Systems Management
1 5 (35.71%) SCCM
Vendors
1 10 (71.43%) Microsoft
2 6 (42.86%) Citrix
3 3 (21.43%) BT
3 3 (21.43%) Cisco
4 1 (7.14%) VMware
4 1 (7.14%) Remedy