1st Line Support Jobs in Solihull

First Line Support
West Midlands > Solihull

The median First Line Support salary in Solihull is £22,700 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 38 36 43
Rank change year-on-year -2 +7 0
Permanent jobs requiring a 1st Line Support 1 5 4
As % of all permanent jobs advertised in Solihull 0.42% 1.96% 1.61%
As % of the Job Titles category 0.44% 2.29% 1.63%
Number of salaries quoted 1 5 4
10th Percentile - £25,875 -
25th Percentile £22,350 £25,875 -
Median annual salary (50th Percentile) £22,700 £26,751 £20,000
Median % change year-on-year -15.14% +33.75% -16.67%
75th Percentile £23,050 £30,000 £21,125
90th Percentile - - £23,150
West Midlands median annual salary £25,000 £24,000 £22,000
% change year-on-year +4.17% +9.09% +10.00%

All Permanent IT Job Vacancies
Solihull

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Solihull with a recognized job title 228 218 246
% of permanent jobs with a recognized job title 96.61% 85.49% 98.80%
Number of salaries quoted 170 154 129
10th Percentile £25,950 £26,325 £25,400
25th Percentile £35,000 £37,500 £33,500
Median annual salary (50th Percentile) £47,500 £52,500 £43,000
Median % change year-on-year -9.52% +22.09% +1.18%
75th Percentile £65,000 £65,000 £56,500
90th Percentile £68,750 £73,750 £64,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +7.53%

1st Line Support
Job Vacancy Trend in Solihull

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Solihull.

Job vacancy trend for 1st Line Support in Solihull

1st Line Support
Salary Trend in Solihull

3-month moving average salary quoted in jobs citing 1st Line Support in Solihull.

Salary trend for 1st Line Support in Solihull

1st Line Support Skill Set
Top 23 Co-occurring Skills and Capabilities in Solihull

For the 6 months to 19 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Solihull region featuring 1st Line Support in the job title.

1 1 (100.00%) SQL
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) TCP/IP
1 1 (100.00%) B2B
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware
1 1 (100.00%) VMware Workstation
1 1 (100.00%) VMware Server
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Kalman Filter
1 1 (100.00%) Fintech
1 1 (100.00%) Windows Server
1 1 (100.00%) Email Filtering
1 1 (100.00%) Cylance
1 1 (100.00%) CrowdStrike
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) TCP/IP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) B2B
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) Email Filtering
1 1 (100.00%) Fintech
1 1 (100.00%) ITIL
1 1 (100.00%) Kalman Filter
Programming Languages
1 1 (100.00%) SQL
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) VMware Server
1 1 (100.00%) VMware Workstation
Vendors
1 1 (100.00%) CrowdStrike
1 1 (100.00%) Cylance
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware