The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 40 48 48
Rank change year-on-year
+8 0
Permanent jobs requiring a 3rd Line Support 6 1 4
As % of all permanent IT jobs located in Solihull 2.14% 0.36% 1.28%
As % of the Job Titles category 2.28% 0.38% 1.33%
Number of salaries quoted 3 1 4
Average salary £28,500 £23,500 £37,000
Average salary % change year-on-year
+21.27% -36.48%
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
263 263 301
As % of all permanent IT jobs located in Solihull 93.93% 94.27% 96.47%
Number of salaries quoted 248 208 232
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £23,500 £27,500 £23,000
10% offered a salary of more than £47,500 £52,500 £45,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Solihull

3rd Line Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Solihull region.

3rd Line Support Salary Trend in Solihull

3rd Line Support
Top 30 Related IT Skills in Solihull

For the 6 months to 2 September 2015, IT jobs across the Solihull region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 6 (85.71%) Windows
2 5 (71.43%) DNS
2 5 (71.43%) VMware
2 5 (71.43%) Active Directory
3 4 (57.14%) Microsoft Certification
3 4 (57.14%) SAN
3 4 (57.14%) NetApp
3 4 (57.14%) MCSE
3 4 (57.14%) MCSA
3 4 (57.14%) Cisco
3 4 (57.14%) Windows Server 2008
3 4 (57.14%) Windows Server 2012
3 4 (57.14%) DHCP
4 3 (42.86%) Microsoft
5 2 (28.57%) MS Excel
5 2 (28.57%) SQL Server
6 1 (14.29%) ITIL
6 1 (14.29%) C#
6 1 (14.29%) JavaScript
6 1 (14.29%) .NET
6 1 (14.29%) MS Exchange
6 1 (14.29%) MVC
6 1 (14.29%) SEO
6 1 (14.29%) CMS
6 1 (14.29%) Scrum
6 1 (14.29%) Linux
6 1 (14.29%) Agile Software Development
6 1 (14.29%) TDD
6 1 (14.29%) Web Development
6 1 (14.29%) Release Management

3rd Line Support
Top Related IT Skills in Solihull by Category

For the 6 months to 2 September 2015, IT jobs across the Solihull region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
1 1 (14.29%) CMS
1 1 (14.29%) Exchange Server 2010
Applications
1 2 (28.57%) MS Excel
Cloud Services
1 1 (14.29%) Microsoft Azure
Communications & Networking
1 5 (71.43%) DNS
2 4 (57.14%) SAN
2 4 (57.14%) DHCP
Database & Business Intelligence
1 2 (28.57%) SQL Server
Development Applications
1 1 (14.29%) TeamCity
1 1 (14.29%) Git (software)
1 1 (14.29%) Jasmine
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
1 1 (14.29%) jQuery
1 1 (14.29%) Backbone.js
1 1 (14.29%) KnockoutJS
1 1 (14.29%) Ember.js
1 1 (14.29%) AngularJS
1 1 (14.29%) Durandal
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows Server 2008
2 4 (57.14%) Windows Server 2012
3 1 (14.29%) Linux
Processes & Methodologies
1 1 (14.29%) ITIL
1 1 (14.29%) MVC
1 1 (14.29%) SEO
1 1 (14.29%) Scrum
1 1 (14.29%) Agile Software Development
1 1 (14.29%) TDD
1 1 (14.29%) Web Development
1 1 (14.29%) Release Management
1 1 (14.29%) BDD
1 1 (14.29%) Change Control
1 1 (14.29%) Root Cause Analysis
1 1 (14.29%) Analytics
Programming Languages
1 1 (14.29%) C#
1 1 (14.29%) JavaScript
Qualifications
1 4 (57.14%) MCSE
1 4 (57.14%) MCSA
1 4 (57.14%) Microsoft Certification
System Software
1 5 (71.43%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 5 (71.43%) VMware
2 4 (57.14%) NetApp
2 4 (57.14%) Cisco
3 3 (42.86%) Microsoft