Customer Support Analyst
West Midlands > Solihull
The median Customer Support Analyst salary in Solihull is £24,000 per year according to job vacancies posted during the 6 months to 3 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 3 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 38 | 43 | - |
| Rank change year-on-year | +5 | - | - |
| Permanent jobs requiring a Customer Support Analyst | 2 | 1 | 0 |
| As % of all permanent jobs advertised in Solihull | 0.82% | 0.40% | - |
| As % of the Job Titles category | 0.85% | 0.47% | - |
| Number of salaries quoted | 2 | 1 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £23,500 | £21,250 | - |
| Median annual salary (50th Percentile) | £24,000 | £22,500 | - |
| Median % change year-on-year | +6.67% | - | - |
| 75th Percentile | £24,500 | £23,750 | - |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £24,000 | £22,500 | - |
| % change year-on-year | +6.67% | - | - |
All Permanent IT Job Vacancies
Solihull
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Solihull with a recognized job title | 235 | 215 | 246 |
| % of permanent jobs with a recognized job title | 96.71% | 85.66% | 98.40% |
| Number of salaries quoted | 177 | 149 | 124 |
| 10th Percentile | £25,950 | £26,450 | £25,500 |
| 25th Percentile | £35,000 | £37,500 | £33,500 |
| Median annual salary (50th Percentile) | £47,500 | £52,500 | £43,000 |
| Median % change year-on-year | -9.52% | +22.09% | +1.18% |
| 75th Percentile | £65,000 | £70,000 | £57,500 |
| 90th Percentile | £68,000 | £73,750 | £63,750 |
| West Midlands median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Customer Support Analyst
Job Vacancy Trend in Solihull
Job postings that featured Customer Support Analyst in the job title as a proportion of all IT jobs advertised in Solihull.
Customer Support Analyst
Salary Trend in Solihull
3-month moving average salary quoted in jobs citing Customer Support Analyst in Solihull.
Customer Support Analyst Skill Set
Top 7 Co-occurring Skills and Capabilities in Solihull
For the 6 months to 3 May 2024, Customer Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Solihull region featuring Customer Support Analyst in the job title.
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Customer Support Analyst Skill Set
Co-occurring Skills and Capabilities in Solihull by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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